# Character Intelligence **URL:** https://forum.convai.com/c/core-platform/character-intelligence-behavior/83.md [Latest](https://forum.convai.com/latest.md) · [Categories](https://forum.convai.com/categories.md) · [Tags](https://forum.convai.com/tags.md) --- ## [About the Character Intelligence category](https://forum.convai.com/t/about-the-character-intelligence-category/6291)
**Author:** [@K3](https://forum.convai.com/u/K3)\ **Replies:** 0\ **Last updated:** [June 6, 2026, 10:44am UTC](https://forum.convai.com/t/about-the-character-intelligence-category/6291 "2026-06-06T10:44:49Z")
Discuss character behavior, personality, memory, actions, narrative design, response quality, and conversation consistency. --- ## [Narrative Design: character jumps from one section to unconnected section without any trigger](https://forum.convai.com/t/narrative-design-character-jumps-from-one-section-to-unconnected-section-without-any-trigger/6610)
**Author:** [@ifc4001](https://forum.convai.com/u/ifc4001)\ **Replies:** 1\ **Last updated:** [October 31, 2026, 4:39pm UTC](https://forum.convai.com/t/narrative-design-character-jumps-from-one-section-to-unconnected-section-without-any-trigger/6610 "2026-10-31T16:39:38Z")
What do you need help with? Bug report Issue area Behavior Consistency Impact Blocker - I cannot continue and have no workaround Character ID a5087e04-47ae-11f1-adac-42010a7be02c Session ID 300963dc-636e-4e29-87ce-96… --- ## [Context not retained between turns when using Knowledge Bank](https://forum.convai.com/t/context-not-retained-between-turns-when-using-knowledge-bank/6552)
**Author:** [@d.sivolella](https://forum.convai.com/u/d.sivolella)\ **Replies:** 3\ **Last updated:** [September 23, 2026, 10:47am UTC](https://forum.convai.com/t/context-not-retained-between-turns-when-using-knowledge-bank/6552 "2026-09-23T10:47:45Z")
Hi everyone, I am working on a conversational AI avatar built on Convai, configured with a Knowledge Bank containing detailed information about training courses. I am experiencing a persistent issue with context retentio… --- ## [Some changes to German language since a Convai Unity SDK V3 to V4 update](https://forum.convai.com/t/some-changes-to-german-language-since-a-convai-unity-sdk-v3-to-v4-update/6494)
**Author:** [@Tyke](https://forum.convai.com/u/Tyke)\ **Replies:** 6\ **Last updated:** [August 18, 2026, 10:30am UTC](https://forum.convai.com/t/some-changes-to-german-language-since-a-convai-unity-sdk-v3-to-v4-update/6494 "2026-08-18T10:30:11Z")
What do you need help with? Question Issue area Character Description / Speaking Style Impact Normal - something is not working as expected Character ID 3a28ace8-bb1e-11f0-b031-42010a7be025 Session ID d1f5bd7b-a61c-4… --- ## [Elevenlabs New API Key SK Update](https://forum.convai.com/t/elevenlabs-new-api-key-sk-update/6466)
**Author:** [@Matthew\_Pye](https://forum.convai.com/u/Matthew_Pye)\ **Replies:** 41\ **Last updated:** [August 14, 2026, 5:28pm UTC](https://forum.convai.com/t/elevenlabs-new-api-key-sk-update/6466 "2026-08-14T17:28:19Z")
What do you need help with? Bug report Issue area Other Impact Major - a core flow is broken Character ID a8a6bba4-f61c-11f0-8e1c-42010a7be027 Session ID a8a6bba4-f61c-11f0-8e1c-42010a7be027 Where does it happen? Un… --- ## [Knowledge Bank works in web Playground but character has no access to it in Unreal Engine](https://forum.convai.com/t/knowledge-bank-works-in-web-playground-but-character-has-no-access-to-it-in-unreal-engine/6377)
**Author:** [@h.tastan](https://forum.convai.com/u/h.tastan)\ **Replies:** 7\ **Last updated:** [July 14, 2026, 3:33pm UTC](https://forum.convai.com/t/knowledge-bank-works-in-web-playground-but-character-has-no-access-to-it-in-unreal-engine/6377 "2026-07-14T15:33:56Z")
What do you need help with? Documentation / Learning Resource issue Issue area Core AI Settings Impact Major - a core flow is broken Character ID ae0fd164-7544-11f1-9b08-42010a7be02f Session ID 2cc42522-c70c-4c7e-b29… --- ## [Question about a core ai realtime model](https://forum.convai.com/t/question-about-a-core-ai-realtime-model/6384)
**Author:** [@Stav\_Cohen](https://forum.convai.com/u/Stav_Cohen)\ **Replies:** 9\ **Last updated:** [July 10, 2026, 3:53pm UTC](https://forum.convai.com/t/question-about-a-core-ai-realtime-model/6384 "2026-07-10T15:53:58Z")
What do you need help with? Question Issue area Core AI Settings Impact Blocker - I cannot continue Character ID d6459aa8-dd8a-11f0-8ff7-42010a7be027 Session ID d1b58520-6211-4582-a430-5e429b8c3ac5 Where does it hap… --- ## [Character not using passed in message in Narrative Design](https://forum.convai.com/t/character-not-using-passed-in-message-in-narrative-design/6353)
**Author:** [@Craig\_Tingey](https://forum.convai.com/u/Craig_Tingey)\ **Replies:** 7\ **Last updated:** [July 9, 2026, 9:13pm UTC](https://forum.convai.com/t/character-not-using-passed-in-message-in-narrative-design/6353 "2026-07-09T21:13:41Z")
What do you need help with? Bug report Issue area Context Handling Impact Major - a core flow is broken Character ID ea267828-2987-11f1-9e64-42010a7be02c Session ID don’t have it Where does it happen? Web SDK / Embe… --- ## [Narrative design settings are gone](https://forum.convai.com/t/narrative-design-settings-are-gone/6127)
**Author:** [@Denis\_Gracanin](https://forum.convai.com/u/Denis_Gracanin)\ **Replies:** 4\ **Last updated:** [June 10, 2026, 11:49am UTC](https://forum.convai.com/t/narrative-design-settings-are-gone/6127 "2026-06-10T11:49:18Z")
Hello, I previously had several characters configured with Narrative Design, but after the recent update, I am no longer able to view the Narrative Design setups that were created earlier. (I checked the legacy playgroun… --- ## [Reached maximum Thinking Capacity](https://forum.convai.com/t/reached-maximum-thinking-capacity/6253)
**Author:** [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Replies:** 8\ **Last updated:** [June 9, 2026, 1:58pm UTC](https://forum.convai.com/t/reached-maximum-thinking-capacity/6253 "2026-06-09T13:58:11Z")
Hi Kaan, Started the app this morning only to find that the Digital Human keeps repeating “I’ve reached my maximum thinking capacity, shall we go through this again.” Using Claude 4.5 Opus as the Core AI. Currently in… --- ## [Bug in iphone video call](https://forum.convai.com/t/bug-in-iphone-video-call/6171)
**Author:** [@Fredrik\_Gundelsweile](https://forum.convai.com/u/Fredrik_Gundelsweile)\ **Replies:** 2\ **Last updated:** [June 1, 2026, 12:27pm UTC](https://forum.convai.com/t/bug-in-iphone-video-call/6171 "2026-06-01T12:27:37Z")
Report type Bug report Affected area Playground - Character description Description In video call on iphone with safari there is always text before the welcome message which is a json format. The character starts talki… --- ## [Metahuman describes his actions](https://forum.convai.com/t/metahuman-describes-his-actions/6134)
**Author:** [@diemei84](https://forum.convai.com/u/diemei84)\ **Replies:** 2\ **Last updated:** [June 1, 2026, 12:09pm UTC](https://forum.convai.com/t/metahuman-describes-his-actions/6134 "2026-06-01T12:09:59Z")
Ok, Metahuman NPC now work again almost fine, Face moves, Hands too, they talk immersive and nice, but they describe their (emotional) actions like reading stage directions in a theater production. Is this also due to th… --- ## [Long Term Memory stopped working in my app](https://forum.convai.com/t/long-term-memory-stopped-working-in-my-app/6250)
**Author:** [@Tyke](https://forum.convai.com/u/Tyke)\ **Replies:** 2\ **Last updated:** [May 29, 2026, 6:24am UTC](https://forum.convai.com/t/long-term-memory-stopped-working-in-my-app/6250 "2026-05-29T06:24:23Z")
Hi :waving\_hand: As of about 5 or 6 days ago the characters in my app seem to have stopped being able to recall things using the Long Term Memory feature. LTM is enabled in the Playground, the Unity LTM component is en… --- ## [Convai Character Not Responding to Text or Voice Input in UE 5.6 VR Project](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221)
**Author:** [@Project\_Account](https://forum.convai.com/u/Project_Account)\ **Replies:** 17\ **Last updated:** [May 26, 2026, 11:13am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221 "2026-05-26T11:13:33Z")
We are developing a VR mock interview system in Unreal Engine 5.6 using the VR Template and MetaHuman characters. We added the Convai plugin and connected a character using Character ID: 1298e5ce-543b-11f1-a860-42010a7… --- ## [Long Term Memory Issues with New Playground Dashboard](https://forum.convai.com/t/long-term-memory-issues-with-new-playground-dashboard/6141)
**Author:** [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Replies:** 19\ **Last updated:** [May 20, 2026, 9:13am UTC](https://forum.convai.com/t/long-term-memory-issues-with-new-playground-dashboard/6141 "2026-05-20T09:13:11Z")
Hi Kaan, Hope you’re keeping well Buddy! Just noticed that the Digital Humans are unable to access their Long-Term Memory. I’m using plugin version 3.6.8 beta 3.3. The digital humans are unable to remember any previous… --- ## [LLM outputs internal texts instead of normal message](https://forum.convai.com/t/llm-outputs-internal-texts-instead-of-normal-message/6178)
**Author:** [@Mountain](https://forum.convai.com/u/Mountain)\ **Replies:** 6\ **Last updated:** [May 19, 2026, 1:45am UTC](https://forum.convai.com/t/llm-outputs-internal-texts-instead-of-normal-message/6178 "2026-05-19T01:45:17Z")
Character sometimes pronounces internal fallback reasoning: “Since the user hasn’t asked a question yet…” Hi everyone, I’m having an issue where my character sometimes outputs internal fallback text instead of a norm… --- ## [Character responds: API Error: Error code: 401 - {'detail': 'Invalid API key'}](https://forum.convai.com/t/character-responds-api-error-error-code-401-detail-invalid-api-key/6197)
**Author:** [@Ham1ton](https://forum.convai.com/u/Ham1ton)\ **Replies:** 6\ **Last updated:** [May 15, 2026, 8:01pm UTC](https://forum.convai.com/t/character-responds-api-error-error-code-401-detail-invalid-api-key/6197 "2026-05-15T20:01:51Z")
Our character keep responding with “API Error: Error code: 401 - {‘detail’: ‘Invalid API key’}” CharacteID: e3c47ff8-0b0f-11f0-a925-42010a7be01a I tried duplicating this character with the same results. Tried changing … --- ## [Experiencing response latency](https://forum.convai.com/t/experiencing-response-latency/6168)
**Author:** [@Samuel\_Ionesi](https://forum.convai.com/u/Samuel_Ionesi)\ **Replies:** 2\ **Last updated:** [May 12, 2026, 7:02pm UTC](https://forum.convai.com/t/experiencing-response-latency/6168 "2026-05-12T19:02:01Z")
Hi, I’m building a VR therapy application on Meta Quest 2 using Convai SDK v4.1.0 with Unity 6 and URP. The app is running standalone on Quest 2 (Android build). I’m experiencing response latency of around 4-6 seconds… --- ## [Troubleshooting latency issues across all characters](https://forum.convai.com/t/troubleshooting-latency-issues-across-all-characters/5958)
**Author:** [@Ham1ton](https://forum.convai.com/u/Ham1ton)\ **Replies:** 29\ **Last updated:** [May 7, 2026, 8:12pm UTC](https://forum.convai.com/t/troubleshooting-latency-issues-across-all-characters/5958 "2026-05-07T20:12:48Z")
Today I am getting 8 to 10 second response times when speaking to characters. The issue seems to be across the board with all my characters and the STT service is also cutting out. I’m using Unreal Engine, but talking t… --- ## [Character has stopped responding in the game](https://forum.convai.com/t/character-has-stopped-responding-in-the-game/6137)
**Author:** [@Ken\_Cobb](https://forum.convai.com/u/Ken_Cobb)\ **Replies:** 1\ **Last updated:** [May 4, 2026, 3:40pm UTC](https://forum.convai.com/t/character-has-stopped-responding-in-the-game/6137 "2026-05-04T15:40:50Z")
Created a character yesterday, got it working in the game, no problems at all. And this morning it was working fine. Then I went to the website and edited the description a bit and tested it out in the playground. Aft… --- ## [Speaks his actions out loud before answering my question](https://forum.convai.com/t/speaks-his-actions-out-loud-before-answering-my-question/6114)
**Author:** [@Leif\_Thorsen](https://forum.convai.com/u/Leif_Thorsen)\ **Replies:** 3\ **Last updated:** [April 30, 2026, 1:39pm UTC](https://forum.convai.com/t/speaks-his-actions-out-loud-before-answering-my-question/6114 "2026-04-30T13:39:07Z")
--- ## [A character has stopped working](https://forum.convai.com/t/a-character-has-stopped-working/6107)
**Author:** [@bixer](https://forum.convai.com/u/bixer)\ **Replies:** 4\ **Last updated:** [April 28, 2026, 3:58pm UTC](https://forum.convai.com/t/a-character-has-stopped-working/6107 "2026-04-28T15:58:46Z")
Report type Bug report Affected area Web SDK Description The chatbot no longer works. --- ## [Character stopped responding](https://forum.convai.com/t/character-stopped-responding/6053)
**Author:** [@Tom\_Haug](https://forum.convai.com/u/Tom_Haug)\ **Replies:** 6\ **Last updated:** [April 16, 2026, 11:48pm UTC](https://forum.convai.com/t/character-stopped-responding/6053 "2026-04-16T23:48:45Z")
In Convai 4.0.0, my character has just completely stopped responding. There is no voice or chat transcript. From what I can tell, nothing has changed on my end from a couple weeks ago from when I last worked on this. I n… --- ## [NPC to NPC conversation issues](https://forum.convai.com/t/npc-to-npc-conversation-issues/6028)
**Author:** [@Bob\_Hawkey](https://forum.convai.com/u/Bob_Hawkey)\ **Replies:** 4\ **Last updated:** [April 13, 2026, 6:53pm UTC](https://forum.convai.com/t/npc-to-npc-conversation-issues/6028 "2026-04-13T18:53:10Z")
So I finally got around to trying the NPC group conversations and it was quite easy and very cool to see two characters discussing a topic. The main issue I noticed was that one spoke to the other as if the other was a … --- ## [Astronauts aboard the Artemis II](https://forum.convai.com/t/astronauts-aboard-the-artemis-ii/6029)
**Author:** [@Mario\_Mokarram](https://forum.convai.com/u/Mario_Mokarram)\ **Replies:** 1\ **Last updated:** [April 13, 2026, 5:06am UTC](https://forum.convai.com/t/astronauts-aboard-the-artemis-ii/6029 "2026-04-13T05:06:15Z")
Hi all, I have an event tomorrow at a Spanish secondary school where there will be 750 students watching a comvai demo that I prepared where we see the 4 astronauts aboard the Orian capsule and we can talk to them! This… --- ## [All characters are not responding in Unity Editor or in Meta Quest, but are responding in the Playground](https://forum.convai.com/t/all-characters-are-not-responding-in-unity-editor-or-in-meta-quest-but-are-responding-in-the-playground/6016)
**Author:** [@Tyke](https://forum.convai.com/u/Tyke)\ **Replies:** 8\ **Last updated:** [April 7, 2026, 9:59am UTC](https://forum.convai.com/t/all-characters-are-not-responding-in-unity-editor-or-in-meta-quest-but-are-responding-in-the-playground/6016 "2026-04-07T09:59:19Z")
Hi, My apps characters are not responding in Unity Editor or in Meta Quest, they are responding in the Playground. It was working fine last night, and now UK morning time they aren’t responding in my Quest 3 app or in t… --- ## [Avatar issue: internal instructions are being shown in responses](https://forum.convai.com/t/avatar-issue-internal-instructions-are-being-shown-in-responses/5955)
**Author:** [@lflores](https://forum.convai.com/u/lflores)\ **Replies:** 3\ **Last updated:** [March 26, 2026, 3:04pm UTC](https://forum.convai.com/t/avatar-issue-internal-instructions-are-being-shown-in-responses/5955 "2026-03-26T15:04:07Z")
Hello, I’m having an issue with the responses generated by the avatar. The avatar is not only answering the question, but it is also including the internal instructions or behavior cues that are supposed to guide how th… --- ## [Cannot Add Group NPC Controller to ConvaiNPC in Unity](https://forum.convai.com/t/cannot-add-group-npc-controller-to-convainpc-in-unity/5973)
**Author:** [@cjack382](https://forum.convai.com/u/cjack382)\ **Replies:** 1\ **Last updated:** [March 24, 2026, 6:01pm UTC](https://forum.convai.com/t/cannot-add-group-npc-controller-to-convainpc-in-unity/5973 "2026-03-24T18:01:00Z")
I am attempting to add the Group NPC Controller to the ConvaiNPC, however, when I attempt to add the component to the script in the provided screenshots. I have been going through the documentation and following this gui… --- ## [No response after text or speech](https://forum.convai.com/t/no-response-after-text-or-speech/5966)
**Author:** [@abhijit.kale0405](https://forum.convai.com/u/abhijit.kale0405)\ **Replies:** 9\ **Last updated:** [March 23, 2026, 11:16am UTC](https://forum.convai.com/t/no-response-after-text-or-speech/5966 "2026-03-23T11:16:40Z")
Hi, I’ve integrated Convai with a MetaHuman in Unreal Engine (also tested with VR and Third Person). The UI shows up and I can type or use the mic, and logs confirm that the server connects and audio streaming starts. H… --- ## [My convai character is not following me when asked in unreal engine. What to do?](https://forum.convai.com/t/my-convai-character-is-not-following-me-when-asked-in-unreal-engine-what-to-do/5921)
**Author:** [@Keshav\_Creations](https://forum.convai.com/u/Keshav_Creations)\ **Replies:** 13\ **Last updated:** [March 13, 2026, 8:40pm UTC](https://forum.convai.com/t/my-convai-character-is-not-following-me-when-asked-in-unreal-engine-what-to-do/5921 "2026-03-13T20:40:53Z")
My convai character is not following me when asked in unreal engine. What to do? [Next page](https://forum.convai.com/c/core-platform/character-intelligence-behavior/83.md?page=1)