# Add Voice ID Eleven labs for Convai

**URL:** <https://forum.convai.com/t/add-voice-id-eleven-labs-for-convai/4767>\
**Category:** Character Intelligence\
**Tags:** elevenlabs, question, conversation-issues\
**Created:** [July 29, 2025, 7:38am UTC](https://forum.convai.com/t/add-voice-id-eleven-labs-for-convai/4767 "2025-07-29T07:38:00Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Medimedi\_IO](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/medimedi_io/32/5135_2.png) [@Medimedi\_IO](https://forum.convai.com/u/Medimedi_IO)\
**Post date:** [July 29, 2025, 7:38am UTC](https://forum.convai.com/t/add-voice-id-eleven-labs-for-convai/4767/1 "2025-07-29T07:38:00Z")

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Hi, I want to enter the Voice ID from eleven labs, how do I do it? Because currently the options are limited.

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [July 29, 2025, 8:46am UTC](https://forum.convai.com/t/add-voice-id-eleven-labs-for-convai/4767/2 "2025-07-29T08:46:59Z")

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Hello @Medimedi_IO,

**Welcome to the Convai Developer Forum!**

Could you please clarify your question? Are you asking about adding a custom ElevenLabs voice? If so, you can follow this documentation for guidance on integrating custom ElevenLabs voices with Convai: [ElevenLabs API Integration Guide](https://docs.convai.com/api-docs/plugins-and-integrations/other-integrations/third-party-api-integrations/elevenlabs-api-integration)

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**Author:** ![Medimedi\_IO](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/medimedi_io/32/5135_2.png) [@Medimedi\_IO](https://forum.convai.com/u/Medimedi_IO)\
**Post date:** [July 30, 2025, 2:13am UTC](https://forum.convai.com/t/add-voice-id-eleven-labs-for-convai/4767/3 "2025-07-30T02:13:09Z")

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![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/6/6c101aac3de9309a6415e46cb970995ac2574c4b.png)

I’ve integrated my ElevenLabs API key and successfully selected my private custom voice “Satria RR” (Indonesian voice) in the character settings. However, whenever I try to save the character with this voice, I get the following error:

“Unable to update character details. Please try again in sometime.”

I’ve tried:

- Using incognito mode
- Changing only the voice (not other settings)
- Switching to public ElevenLabs voice first, then switching back
- Waiting several hours

The error still persists. Could you please help fix this character update issue on your end?

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**Author:** ![Medimedi\_IO](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/medimedi_io/32/5135_2.png) [@Medimedi\_IO](https://forum.convai.com/u/Medimedi_IO)\
**Post date:** [July 30, 2025, 4:39am UTC](https://forum.convai.com/t/add-voice-id-eleven-labs-for-convai/4767/4 "2025-07-30T04:39:12Z")

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![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/9/98a1f94b67402ecf958ccbed5b5a8d02d28cc226.png)

I tried to use custom voice in my eleven labs but then a notification like this appeared

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [July 30, 2025, 7:28am UTC](https://forum.convai.com/t/add-voice-id-eleven-labs-for-convai/4767/5 "2025-07-30T07:28:20Z")

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Please check the documentation.

> **[ElevenLabs API Integration | Convai Documentation](https://docs.convai.com/api-docs/plugins-and-integrations/other-integrations/third-party-api-integrations/elevenlabs-api-integration)**
>
> This is a guide on how to integrate your ElevenLabs voices with Convai characters

**`Currently, only ElevenLabs accounts with their associated Pro plans and higher are compatible due to the 44.1kHz audio output.`**

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<div class="post-metadata">

**Author:** ![Medimedi\_IO](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/medimedi_io/32/5135_2.png) [@Medimedi\_IO](https://forum.convai.com/u/Medimedi_IO)\
**Post date:** [August 5, 2025, 7:39am UTC](https://forum.convai.com/t/add-voice-id-eleven-labs-for-convai/4767/6 "2025-08-05T07:39:41Z")

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I have upgraded my subscriptions to both Convai and ElevenLabs to the Pro tier, but I’m encountering a new issue. When I deploy the project in Unity for my VR game, the NPC’s voice output becomes choppy — it can’t speak in full sentences and often sounds unstable. What solutions can I use to fix this problem?

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [August 5, 2025, 8:54am UTC](https://forum.convai.com/t/add-voice-id-eleven-labs-for-convai/4767/7 "2025-08-05T08:54:12Z")

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Which voice are you using? Could you share a screen recording showing the problem?

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**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\
**Post date:** [September 4, 2025, 8:54am UTC](https://forum.convai.com/t/add-voice-id-eleven-labs-for-convai/4767/8 "2025-09-04T08:54:19Z")

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Closed on September 4, 2025, 8:54am UTC

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