# Avatar fails to connect to MCP server

**URL:** <https://forum.convai.com/t/avatar-fails-to-connect-to-mcp-server/6578>\
**Category:** Avatar Studio\
**Tags:** avatar-studio\
**Created:** [September 21, 2026, 10:40am UTC](https://forum.convai.com/t/avatar-fails-to-connect-to-mcp-server/6578 "2026-09-21T10:40:00Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Navid\_Ashrafi](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/navid_ashrafi/32/5798_2.png) [@Navid\_Ashrafi](https://forum.convai.com/u/Navid_Ashrafi)\
**Post date:** [September 21, 2026, 10:40am UTC](https://forum.convai.com/t/avatar-fails-to-connect-to-mcp-server/6578/1 "2026-09-21T10:40:00Z")

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### What do you need help with?

Bug report

### Issue area

Other

### Impact

Blocker - I cannot continue

### Character ID

f8fee258-afd2-4cf0-9145-1f66f9f14829

### Experience link

> **[Convai Authentication](https://login.convai.com/?redirect=https%3A%2F%2Fconvai.com%2Fdashboard%2Fcharacter%2Ff8fee258-afd2-4cf0-9145-1f66f9f14829)**

### Browser

Chrome

### Operating system

macOS

### Short summary

MCP server does not connect to avatar

### What happened?

I have added an MCP server to my avatar and the available tools at the bottom show all the tools and information I need but the avatar everytime I ask it for specific information about my website says sorry I have problems connecting to the database.

Also the authorization token disappears everytime I refresh the MCS server setting page.

### I checked the relevant documentation, resources, and similar forum posts before posting.

on

### I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data.

on

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<div class="post-metadata">

**Author:** ![Navid\_Ashrafi](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/navid_ashrafi/32/5798_2.png) [@Navid\_Ashrafi](https://forum.convai.com/u/Navid_Ashrafi)\
**Post date:** [September 30, 2026, 7:56am UTC](https://forum.convai.com/t/avatar-fails-to-connect-to-mcp-server/6578/2 "2026-09-30T07:56:24Z")

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Any Updates here?

My work has been blocked ever since.

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 4, 2026, 8:51am UTC](https://forum.convai.com/t/avatar-fails-to-connect-to-mcp-server/6578/3 "2026-10-04T08:51:01Z")

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Could you please try again?

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<div class="post-metadata">

**Author:** ![Navid\_Ashrafi](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/navid_ashrafi/32/5798_2.png) [@Navid\_Ashrafi](https://forum.convai.com/u/Navid_Ashrafi)\
**Post date:** [October 5, 2026, 8:37am UTC](https://forum.convai.com/t/avatar-fails-to-connect-to-mcp-server/6578/4 "2026-10-05T08:37:50Z")

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It works now, thanks!

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\
**Post date:** [October 8, 2026, 8:38am UTC](https://forum.convai.com/t/avatar-fails-to-connect-to-mcp-server/6578/5 "2026-10-08T08:38:15Z")

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