# Bug in iphone video call

**URL:** <https://forum.convai.com/t/bug-in-iphone-video-call/6171>\
**Category:** Character Intelligence\
**Tags:** conversation-issues, question\
**Created:** [May 13, 2026, 5:55am UTC](https://forum.convai.com/t/bug-in-iphone-video-call/6171 "2026-05-13T05:55:08Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Fredrik\_Gundelsweile](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/fredrik_gundelsweile/32/7111_2.png) [@Fredrik\_Gundelsweile](https://forum.convai.com/u/Fredrik_Gundelsweile)\
**Post date:** [May 13, 2026, 5:55am UTC](https://forum.convai.com/t/bug-in-iphone-video-call/6171/1 "2026-05-13T05:55:08Z")

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### Report type

Bug report

### Affected area

Playground - Character description

### Description

In video call on iphone with safari there is always text before the welcome message which is a json format. The character starts talking this like “action: {…”. Quite spooky.

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [May 13, 2026, 7:37am UTC](https://forum.convai.com/t/bug-in-iphone-video-call/6171/2 "2026-05-13T07:37:17Z")

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Hello,

**Welcome to the Convai Developer Forum!**

Could you please share a screenshot?

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [June 1, 2026, 12:27pm UTC](https://forum.convai.com/t/bug-in-iphone-video-call/6171/3 "2026-06-01T12:27:37Z")

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Could you please try again and let us know if you are still experiencing this issue?

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\
**Post date:** [July 1, 2026, 12:28pm UTC](https://forum.convai.com/t/bug-in-iphone-video-call/6171/4 "2026-07-01T12:28:25Z")

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