# Character has stopped responding in the game **URL:** \ **Category:** Character Intelligence\ **Tags:** question, conversation-issues\ **Created:** [May 4, 2026, 3:01pm UTC](https://forum.convai.com/t/character-has-stopped-responding-in-the-game/6137 "2026-05-04T15:01:59Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Ken\_Cobb](https://avatars.discourse-cdn.com/v4/letter/k/838e76/32.png) [@Ken\_Cobb](https://forum.convai.com/u/Ken_Cobb)\ **Post date:** [May 4, 2026, 3:01pm UTC](https://forum.convai.com/t/character-has-stopped-responding-in-the-game/6137/1 "2026-05-04T15:01:59Z")
Created a character yesterday, got it working in the game, no problems at all. And this morning it was working fine. Then I went to the website and edited the description a bit and tested it out in the playground. After that the game stopped working. And then the playground video chat stopped working (the text conversation still works). I’ve tried changing models, but no luck. Character id is: fedb6ef4-46f6-11f1-94be-42010a7be02c. ---
**Author:** ![Ken\_Cobb](https://avatars.discourse-cdn.com/v4/letter/k/838e76/32.png) [@Ken\_Cobb](https://forum.convai.com/u/Ken_Cobb)\ **Post date:** [May 4, 2026, 3:40pm UTC](https://forum.convai.com/t/character-has-stopped-responding-in-the-game/6137/2 "2026-05-04T15:40:50Z")
Okay, I figured it out. I had just hit my interaction limit for the free plan. Upgraded and it started working again. ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\ **Post date:** [June 3, 2026, 3:41pm UTC](https://forum.convai.com/t/character-has-stopped-responding-in-the-game/6137/3 "2026-06-03T15:41:40Z")
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