# Character moves, chat box appears, talk button registered

**URL:** <https://forum.convai.com/t/character-moves-chat-box-appears-talk-button-registered/2471>\
**Category:** Unity SDK\
**Tags:** question, unity\
**Created:** [January 14, 2025, 11:58am UTC](https://forum.convai.com/t/character-moves-chat-box-appears-talk-button-registered/2471 "2025-01-14T11:58:57Z")\
**Posts on this page:** 14\
**Page:** 1

<div class="post-metadata">

**Author:** ![jwt2025](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jwt2025](https://forum.convai.com/u/jwt2025)\
**Post date:** [January 14, 2025, 11:58am UTC](https://forum.convai.com/t/character-moves-chat-box-appears-talk-button-registered/2471/1 "2025-01-14T11:58:57Z")

</div>

but the character just stares at me and doesnt speak. Wifi working, internet working, Convai text box appears, 1/100 interactions for the day, convai sample scene works on PC with same character.

Any ideas?

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [January 14, 2025, 12:14pm UTC](https://forum.convai.com/t/character-moves-chat-box-appears-talk-button-registered/2471/3 "2025-01-14T12:14:31Z")

</div>

Hello @jwt2025,

**Welcome to the Convai Developer Forum!**

Thank you for reaching out! To assist you effectively, could you please provide more details about your issue and the platform you are using? Understanding your setup will help us diagnose the problem.

We also recommend reviewing our guide on **How to Get the Best Help** for tips on sharing information that will allow us to support you better:  
[How to Get the Best Help: Effective Question Asking Guide](https://forum.convai.com/t/how-to-get-the-best-help-effective-question-asking-guide/2185)

Feel free to update your post with additional details, and we’ll do our best to assist! 😊

---

<div class="post-metadata">

**Author:** ![jwt2025](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jwt2025](https://forum.convai.com/u/jwt2025)\
**Post date:** [January 14, 2025, 12:16pm UTC](https://forum.convai.com/t/character-moves-chat-box-appears-talk-button-registered/2471/4 "2025-01-14T12:16:04Z")

</div>

Unity 2022.3.12f1, brand new project. XRI with Quest 3. I’ve used Convai before successfully as has my intern last summer. THis problem /issue is something new…

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [January 14, 2025, 12:18pm UTC](https://forum.convai.com/t/character-moves-chat-box-appears-talk-button-registered/2471/5 "2025-01-14T12:18:24Z")

</div>

Could you please share a screenshot of the errors from your **Console Logs**?

---

<div class="post-metadata">

**Author:** ![jwt2025](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jwt2025](https://forum.convai.com/u/jwt2025)\
**Post date:** [January 14, 2025, 12:20pm UTC](https://forum.convai.com/t/character-moves-chat-box-appears-talk-button-registered/2471/6 "2025-01-14T12:20:43Z")

</div>

[Error][Character]: System.Threading.Tasks.TaskCanceledException: A task was canceled.  
at Convai.Scripts.Runtime.Core.ConvaiGRPCAPI.ProcessAudioChunk (Grpc.Core.AsyncDuplexStreamingCall`2[TRequest,TResponse] call, System.Int32 diff, System.Collections.Generic.IReadOnlyList`1[T] audioData) [0x00097] in C:\Users\james\6GLINO-Test\Assets\Convai\Scripts\Runtime\Core\ConvaiGRPCAPI.cs:481  
[Stack Trace - Method: MoveNext, at Line: 512 in File: C:\Users\james\6GLINO-Test\Assets\Convai\Scripts\Runtime\Core\ConvaiGRPCAPI.cs]  
UnityEngine.Debug:LogError (object)  
Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger:LogMessage (string,Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger/LogLevel,Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger/LogCategory,object) (at Assets/Convai/Scripts/Runtime/LoggerSystem/ConvaiLogger.cs:93)  
Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger:Error (string,Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger/LogCategory,object) (at Assets/Convai/Scripts/Runtime/LoggerSystem/ConvaiLogger.cs:140)  
Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger:Error (object,Convai.Scripts.Runtime.LoggerSystem.ConvaiLogger/LogCategory) (at Assets/Convai/Scripts/Runtime/LoggerSystem/ConvaiLogger.cs:120)  
Convai.Scripts.Runtime.Core.ConvaiGRPCAPI/d\_\_21:MoveNext () (at Assets/Convai/Scripts/Runtime/Core/ConvaiGRPCAPI.cs:512)  
System.Runtime.CompilerServices.AsyncTaskMethodBuilder:Start\<Convai.Scripts.Runtime.Core.ConvaiGRPCAPI/d\_\_21\> (Convai.Scripts.Runtime.Core.ConvaiGRPCAPI/d\_\_21&)  
Convai.Scripts.Runtime.Core.ConvaiGRPCAPI:ProcessAudioChunk (Grpc.Core.AsyncDuplexStreamingCall`2<Service.GetResponseRequest, Service.GetResponseResponse>,int,System.Collections.Generic.IReadOnlyList`1)  
Convai.Scripts.Runtime.Core.ConvaiGRPCAPI/d\_\_19:MoveNext () (at Assets/Convai/Scripts/Runtime/Core/ConvaiGRPCAPI.cs:423)  
UnityEngine.UnitySynchronizationContext:ExecuteTasks ()

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [January 14, 2025, 12:21pm UTC](https://forum.convai.com/t/character-moves-chat-box-appears-talk-button-registered/2471/7 "2025-01-14T12:21:33Z")

</div>

These logs are not enough. Please share a screenshot of the full logs.

---

<div class="post-metadata">

**Author:** ![jwt2025](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jwt2025](https://forum.convai.com/u/jwt2025)\
**Post date:** [January 14, 2025, 12:27pm UTC](https://forum.convai.com/t/character-moves-chat-box-appears-talk-button-registered/2471/8 "2025-01-14T12:27:42Z")

</div>

now it wont replicate the error… working on it. I cant even get the sendtextdataasync to work.

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [January 14, 2025, 12:37pm UTC](https://forum.convai.com/t/character-moves-chat-box-appears-talk-button-registered/2471/10 "2025-01-14T12:37:47Z")

</div>

Please ensure you are using the latest version of the plugin ( **3.2.0** ) from the Unity Asset Store. If you’ve made any customizations, I recommend reverting them and testing with the default **demo scene**. Sometimes changes can unintentionally disrupt functionality.

Additionally, you mentioned working on a VR project. Could you clarify which VR setup method you used? This will help us determine if the issue is related to the VR configuration.

I noticed your screenshot included your **API Key** , so I’ve removed it for security reasons. However, I couldn’t find any errors in the logs.

---

<div class="post-metadata">

**Author:** ![jwt2025](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jwt2025](https://forum.convai.com/u/jwt2025)\
**Post date:** [January 14, 2025, 12:40pm UTC](https://forum.convai.com/t/character-moves-chat-box-appears-talk-button-registered/2471/11 "2025-01-14T12:40:10Z")

</div>

I’ll make sure to update and see if that fixes anything.–I’m using 3.2.0 already. the project is MR, so im using your MR manual installation as I dont want to change the project settings.

oops thanks for the catch lol let me

---

<div class="post-metadata">

**Author:** ![jwt2025](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jwt2025](https://forum.convai.com/u/jwt2025)\
**Post date:** [January 14, 2025, 2:39pm UTC](https://forum.convai.com/t/character-moves-chat-box-appears-talk-button-registered/2471/12 "2025-01-14T14:39:54Z")

</div>

ok now i can get the chat window up but sendtextdataasync doesnt work. character just stairs at me. push to talk also not responsive… works fine on PC.

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [January 14, 2025, 5:39pm UTC](https://forum.convai.com/t/character-moves-chat-box-appears-talk-button-registered/2471/13 "2025-01-14T17:39:04Z")

</div>

It seems that the connection to the server cannot be established.

1. Ensure that your **Quest device** has a stable internet connection.
2. In Unity, navigate to **Project Settings \> Player \> Internet Access** and set it to **Require**.

 ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/3/3eeb8f757f655d1b4ad47a9beee452f9fa718920.png)

---

<div class="post-metadata">

**Author:** ![jwt2025](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jwt2025](https://forum.convai.com/u/jwt2025)\
**Post date:** [January 17, 2025, 11:05am UTC](https://forum.convai.com/t/character-moves-chat-box-appears-talk-button-registered/2471/14 "2025-01-17T11:05:04Z")

</div>

hey I am struggling here. I can get the character to talk on the web, but in the app on Quest 3, the character just stares at me, the chat box sitting there, and when I try to talk it just says “button released early” I have tested across multiple network topologies verified connected to the internet. I have no idea what is going on. The AI used to work, then it doesnt work. Is it related to a Quest 3 update perhaps? v72 bricked it?

Is there a way to arrange a call or soemthing?

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [January 18, 2025, 12:01pm UTC](https://forum.convai.com/t/character-moves-chat-box-appears-talk-button-registered/2471/15 "2025-01-18T12:01:24Z")

</div>

Please ensure you’ve applied the solution I previously shared. Additionally, make sure to **press and hold the button while speaking** , then release it only after finishing your speech.

If the issue persists:

1. Use the **Meta Quest Developer Hub** to launch your app.
2. Collect the **console logs** after reproducing the issue.
3. Share these logs with us so we can analyze and assist you further.

Without the logs, it’s challenging to identify the root cause.

---

<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\
**Post date:** [February 17, 2025, 12:01pm UTC](https://forum.convai.com/t/character-moves-chat-box-appears-talk-button-registered/2471/16 "2025-02-17T12:01:55Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
