# Character stopped responding **URL:** \ **Category:** Character Intelligence\ **Tags:** question, conversation-issues\ **Created:** [April 11, 2026, 8:56pm UTC](https://forum.convai.com/t/character-stopped-responding/6053 "2026-04-11T20:56:48Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Tom\_Haug](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/tom_haug/32/6481_2.png) [@Tom\_Haug](https://forum.convai.com/u/Tom_Haug)\ **Post date:** [April 11, 2026, 8:56pm UTC](https://forum.convai.com/t/character-stopped-responding/6053/1 "2026-04-11T20:56:48Z")
In Convai 4.0.0, my character has just completely stopped responding. There is no voice or chat transcript. From what I can tell, nothing has changed on my end from a couple weeks ago from when I last worked on this. I noticed there was a 4.1.0 update, so I tried upgrading to that, but that did not make a difference. Character ID: 40d62626-0a9f-11f1-b53d-42010a7be02c ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/1/15fc0b95ed1259986bdd8c8a24a071fc530af5fd.jpeg) ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/8/8de8c2a418f05d257a4f215523b898bed689411b.png) ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/3/319bcacb7d6ca19b473ae37f0cb502d000d684c3.png) ---
**Author:** ![Tom\_Haug](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/tom_haug/32/6481_2.png) [@Tom\_Haug](https://forum.convai.com/u/Tom_Haug)\ **Post date:** [April 11, 2026, 8:57pm UTC](https://forum.convai.com/t/character-stopped-responding/6053/2 "2026-04-11T20:57:32Z")
I am noticing I am getting this warning (not sure if it has always been there for me) ``` \[16:46:36.704][Warning][Transport]: Failed to resolve emotion config for character 40d62626-0a9f-11f1-b53d-42010a7be02c: Failed to deserialize response to CharacterDetails: Error reading string. Unexpected token: StartObject. Path ‘boosted\_words[0]’.. Continuing without emotion\_config. UnityEngine.Debug:LogWarning (object) Convai.Runtime.Logging.UnityConsoleSink:Write (Convai.Domain.Logging.LogEntry) (at ./Library/PackageCache/com.convai.convai-sdk-for-unity@6d3d9e103ee9/SDK/Runtime/Logging/UnityConsoleSink.cs:43) Convai.Domain.Logging.LogSinkExtensions:WriteIfEnabled (Convai.Domain.Logging.ILogSink,Convai.Domain.Logging.LogEntry&) (at ./Library/PackageCache/com.convai.convai-sdk-for-unity@6d3d9e103ee9/SDK/Domain/Logging/ILogSink.cs:52) Convai.Runtime.Logging.ConvaiLogger:DispatchToSinks (Convai.Domain.Logging.LogEntry&) (at ./Library/PackageCache/com.convai.convai-sdk-for-unity@6d3d9e103ee9/SDK/Runtime/Logging/ConvaiLogger.cs:234) Convai.Runtime.Logging.ConvaiLogger:LogMessageUnchecked (string,Convai.Domain.Logging.LogLevel,Convai.Domain.Logging.LogCategory,System.Exception) (at ./Library/PackageCache/com.convai.convai-sdk-for-unity@6d3d9e103ee9/SDK/Runtime/Logging/ConvaiLogger.cs:168) Convai.Runtime.Logging.ConvaiLogger:LogMessage (string,Convai.Domain.Logging.LogLevel,Convai.Domain.Logging.LogCategory,System.Exception) (at ./Library/PackageCache/com.convai.convai-sdk-for-unity@6d3d9e103ee9/SDK/Runtime/Logging/ConvaiLogger.cs:139) Convai.Runtime.Logging.ConvaiLogger:Warning (string,Convai.Domain.Logging.LogCategory) (at ./Library/PackageCache/com.convai.convai-sdk-for-unity@6d3d9e103ee9/SDK/Runtime/Logging/ConvaiLogger.cs:403) Convai.Runtime.Logging.ConvaiLogger:Convai.Domain.Logging.ILogger.Warning (string,Convai.Domain.Logging.LogCategory) (at ./Library/PackageCache/com.convai.convai-sdk-for-unity@6d3d9e103ee9/SDK/Runtime/Logging/ConvaiLogger.cs:484) Convai.Infrastructure.Networking.Native.NativeRoomController/d\_\_121:MoveNext () (at ./Library/PackageCache/com.convai.convai-sdk-for-unity@6d3d9e103ee9/SDK/Infrastructure/Networking/Native/NativeRoomController.cs:732) System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1:SetException (System.Exception) Convai.RestAPI.Services.CharacterService/d__3:MoveNext () (at ./Library/PackageCache/com.convai.convai-sdk-for-unity@6d3d9e103ee9/Plugins/convai-csharp-rest-main/Services/CharacterService.cs:60) System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1\:SetResult (Newtonsoft.Json.Linq.JObject) Convai.RestAPI.ConvaiServiceBase/d\_\_6`1:MoveNext () (at ./Library/PackageCache/com.convai.convai-sdk-for-unity@6d3d9e103ee9/Plugins/convai-csharp-rest-main/Services/ConvaiServiceBase.cs:109) System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1\:SetResult (Convai.RestAPI.Transport.ConvaiHttpResponse) Convai.RestAPI.Transport.HttpClientTransport/d\_\_4:MoveNext () (at ./Library/PackageCache/com.convai.convai-sdk-for-unity@6d3d9e103ee9/Plugins/convai-csharp-rest-main/Transport/HttpClientTransport.cs:96) System.Threading.\_ThreadPoolWaitCallback:PerformWaitCallback () ``` ---
**Author:** ![Tom\_Haug](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/tom_haug/32/6481_2.png) [@Tom\_Haug](https://forum.convai.com/u/Tom_Haug)\ **Post date:** [April 11, 2026, 9:01pm UTC](https://forum.convai.com/t/character-stopped-responding/6053/3 "2026-04-11T21:01:38Z")
The character does not respond either on the “new” playground, but does on the legacy playground ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [April 11, 2026, 9:58pm UTC](https://forum.convai.com/t/character-stopped-responding/6053/4 "2026-04-11T21:58:26Z")
Could you please try using OpenAI LLMs? ---
**Author:** ![Tom\_Haug](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/tom_haug/32/6481_2.png) [@Tom\_Haug](https://forum.convai.com/u/Tom_Haug)\ **Post date:** [April 12, 2026, 2:50am UTC](https://forum.convai.com/t/character-stopped-responding/6053/5 "2026-04-12T02:50:14Z")
Okay, yeah the OpenAI models work. Did something change to break all the others? ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [April 12, 2026, 9:10pm UTC](https://forum.convai.com/t/character-stopped-responding/6053/6 "2026-04-12T21:10:22Z")
There was an issue related to Gemini. You may try again with Gemini now. ---
**Author:** ![Tom\_Haug](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/tom_haug/32/6481_2.png) [@Tom\_Haug](https://forum.convai.com/u/Tom_Haug)\ **Post date:** [April 16, 2026, 11:48pm UTC](https://forum.convai.com/t/character-stopped-responding/6053/7 "2026-04-16T23:48:45Z")
Yes, Gemini is working again. Thanks ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\ **Post date:** [May 16, 2026, 11:49pm UTC](https://forum.convai.com/t/character-stopped-responding/6053/8 "2026-05-16T23:49:07Z")
Closed on May 16, 2026, 11:49pm UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.