# Characters have stopped responding **URL:** \ **Category:** Character Intelligence\ **Tags:** question, conversation-issues\ **Created:** [January 22, 2026, 5:52am UTC](https://forum.convai.com/t/characters-have-stopped-responding/5693 "2026-01-22T05:52:02Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Tyke](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/tyke/32/3026_2.png) [@Tyke](https://forum.convai.com/u/Tyke)\ **Post date:** [January 22, 2026, 5:52am UTC](https://forum.convai.com/t/characters-have-stopped-responding/5693/1 "2026-01-22T05:52:02Z")
Hi šŸ‘‹ From about 20 minutes ago the characters have stopped responding, as shown in the video. When I speak the full transcript of my speech is not being converted to text, as shown in the chat bubble in the video, and it seems the avatar isnā€™t receiving what I said. The Playground still works ok. Iā€™ve changed nothing, it was working fine and then it wasnā€™t all of a sudden. Other users are reporting the same. No-one can use my app at the moment šŸ˜… [![](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/7/7b0d1d8768b06213334f66db7a3ea45720ef8a7d.jpeg "com TykeInc TykeAI Suki 20260122 054543 01") ](https://www.youtube.com/watch?v=0i2TPXLGZLs) The character ID of the character shown here is : 2786b252-9d59-11f0-88d8-42010a7be025 ---
**Author:** ![Deepankar\_Acharyya](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/deepankar_acharyya/32/2615_2.png) [@Deepankar\_Acharyya](https://forum.convai.com/u/Deepankar_Acharyya)\ **Post date:** [January 22, 2026, 8:05am UTC](https://forum.convai.com/t/characters-have-stopped-responding/5693/2 "2026-01-22T08:05:52Z")
Hi @Tyle are you still observing the issue? ---
**Author:** ![Tyke](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/tyke/32/3026_2.png) [@Tyke](https://forum.convai.com/u/Tyke)\ **Post date:** [January 22, 2026, 8:08am UTC](https://forum.convai.com/t/characters-have-stopped-responding/5693/3 "2026-01-22T08:08:58Z")
No, itā€™s fine now, not sure if you did anything or if it was just a glitch or something. Thanks so much šŸ˜ ---
**Author:** ![bibfmeta](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/bibfmeta/32/6344_2.png) [@bibfmeta](https://forum.convai.com/u/bibfmeta)\ **Post date:** [January 22, 2026, 8:50am UTC](https://forum.convai.com/t/characters-have-stopped-responding/5693/4 "2026-01-22T08:50:56Z")
I have the same issue today just 1 hour ago was working . now error , voice not convert to text. and even with text typing fail. i havenā€™t change anything . ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [January 22, 2026, 9:31am UTC](https://forum.convai.com/t/characters-have-stopped-responding/5693/5 "2026-01-22T09:31:52Z")
Could you please share the logs? ---
**Author:** ![bibfmeta](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/bibfmeta/32/6344_2.png) [@bibfmeta](https://forum.convai.com/u/bibfmeta)\ **Post date:** [January 22, 2026, 10:06am UTC](https://forum.convai.com/t/characters-have-stopped-responding/5693/7 "2026-01-22T10:06:02Z")
I tried again and itā€™s working now. Seems like it was just a temporary issueā€”I didnā€™t change anything, it just worked after a while ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [January 22, 2026, 10:07am UTC](https://forum.convai.com/t/characters-have-stopped-responding/5693/8 "2026-01-22T10:07:55Z")
If you encounter this type of issue, please share the logs with us. It may be a temporary issue related to the LLM, or to the voice provider you are using. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [February 3, 2026, 10:41am UTC](https://forum.convai.com/t/characters-have-stopped-responding/5693/11 "2026-02-03T10:41:49Z")