# Characters have stopped responding **URL:** \ **Category:** Unity SDK\ **Tags:** conversation-quality\ **Created:** [June 29, 2026, 7:03pm UTC](https://forum.convai.com/t/characters-have-stopped-responding/6351 "2026-06-29T19:03:36Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Tyke](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/tyke/32/3026_2.png) [@Tyke](https://forum.convai.com/u/Tyke)\ **Post date:** [June 29, 2026, 7:03pm UTC](https://forum.convai.com/t/characters-have-stopped-responding/6351/1 "2026-06-29T19:03:36Z")
### What do you need help with? Bug report ### Installation method Not sure ### Issue area Performance / Latency ### Impact Blocker - I cannot continue ### Unity version 6.5 ### Convai Unity SDK version 3.0.1 ### Character ID 9baf6fe8-7323-11f1-bd16-42010a7be02f ### Session ID c1996cfb911d6b99ab6f04cf96fd7e99 ### Target platform Meta Quest ### Build settings IL2CPP ### Where does it happen? Not applicable ### Short summary Characters not responding in my VR app or in the Playground ### What happened? Characters not responding in mt VR app or in the Playground. Have tried Gemini 3.5, Gemma 4, Grok 4.3 LLMs, tried different voices and different characters. My internet is ok. ### What did you expect? To get responses. ### Steps to reproduce Talk to the character in the Playground. ### Unity Console errors or build logs No error logs to show as I am not at my PC. ### Screenshots, recording, logs, or minimal repro ![com.oculus.vrshell-20260629-200323.jpg](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/6/6ecc7641165db829b8fae935c2436cbc92b63490.jpeg) ### I checked the relevant documentation, resources, and similar forum posts before posting. on ### I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data. on ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [June 29, 2026, 7:11pm UTC](https://forum.convai.com/t/characters-have-stopped-responding/6351/2 "2026-06-29T19:11:33Z")
Thank you for reporting this. We are currently investigating the issue, and I will get back to you once we have an update. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [June 29, 2026, 7:27pm UTC](https://forum.convai.com/t/characters-have-stopped-responding/6351/3 "2026-06-29T19:27:56Z")
This appears to be related to the selected voice, specifically OpenAI Voice. As a temporary workaround, could you please switch to a different voice and test again? ---
**Author:** ![Tyke](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/tyke/32/3026_2.png) [@Tyke](https://forum.convai.com/u/Tyke)\ **Post date:** [June 29, 2026, 7:36pm UTC](https://forum.convai.com/t/characters-have-stopped-responding/6351/4 "2026-06-29T19:36:24Z")
![VirtualDesktop.Android-20260629-203509](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/3/3b68eef85a82eea83a60e87d65c538e58cf493b6.jpeg)i just tried a non openai voice, still not working unfortunately. I did try several voices earlier on. ---
**Author:** ![Tyke](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/tyke/32/3026_2.png) [@Tyke](https://forum.convai.com/u/Tyke)\ **Post date:** [June 29, 2026, 7:39pm UTC](https://forum.convai.com/t/characters-have-stopped-responding/6351/5 "2026-06-29T19:39:17Z")
hang on i just got a working voice eleven labs. I tried several before creating thread to be honest. I am just building an apk but i expect it will work now with the playground working ok, will confirm asap, thanks K3, I really did try a few I must have been unlucky. ---
**Author:** ![Tyke](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/tyke/32/3026_2.png) [@Tyke](https://forum.convai.com/u/Tyke)\ **Post date:** [June 29, 2026, 8:13pm UTC](https://forum.convai.com/t/characters-have-stopped-responding/6351/6 "2026-06-29T20:13:47Z")
yes works fine, thank you 👍 ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [June 30, 2026, 12:38pm UTC](https://forum.convai.com/t/characters-have-stopped-responding/6351/7 "2026-06-30T12:38:09Z")
Could you please try again using the same voice? ---
**Author:** ![Tyke](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/tyke/32/3026_2.png) [@Tyke](https://forum.convai.com/u/Tyke)\ **Post date:** [June 30, 2026, 4:19pm UTC](https://forum.convai.com/t/characters-have-stopped-responding/6351/8 "2026-06-30T16:19:04Z")
It works ok with the same voice 👍 ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\ **Post date:** [July 3, 2026, 4:19pm UTC](https://forum.convai.com/t/characters-have-stopped-responding/6351/9 "2026-07-03T16:19:22Z")
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