# Characters receiving move actions but not moving **URL:** \ **Category:** Unreal Engine Plugin\ **Tags:** actions, question, unreal-engine\ **Created:** [May 28, 2025, 12:18am UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115 "2025-05-28T00:18:01Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![sophia](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/sophia/32/3702_2.png) [@sophia](https://forum.convai.com/u/sophia)\ **Post date:** [May 28, 2025, 12:18am UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/1 "2025-05-28T00:18:01Z")
Hi, I’m using UE 5.4, convai plugin 3.3.0 I am trying to have a meta human complete an onboarding tour as shown in this video. [![](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/b640a09902b809d69e0e1a591e595bb9d4e240bd.jpeg "AI-powered Onboarding Character for Digital Twin Environments | Convai Unity Tutorial") ](https://www.youtube.com/watch?v=wmhoNXUhc1U&t=203s) Currently, it seem’s as though my characters are receiving actions but not able to transfer this information to movement, or are unable to move for another reason. They respond positively to my voice commands but then stand still. I’ve attached screenshots showing - Navigation testing blueprints - character ran towards the player from begin play. - Blueprints to print the metas receiving actions and images of the met’as response giving certain prompts - NavMeshBoundsVolume Please let me know what other information you need and I can share it. ![Action Received Code](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/3/382f2ec843252f0d1eaaa1fa0a58c2d2d8a51708.png) ![Follow Player Character](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/4/47e4bb5a3b915a32c9973d8d7ce5c4980335f164.jpeg) ![Move to Meta Character](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/5/5c5d2a81635c649afd599b7c1603b171ad28d100.jpeg) ![Move to Player test navigation](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/d/d4c063b6e8f4d5b9594abfdcc6f3df06b208ebdd.jpeg) ![NavMeshBoundsVolume](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/e/e5c3846eead6a9ef84555c2de9ba67c3c121eb9e.jpeg) ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 28, 2025, 8:11am UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/2 "2025-05-28T08:11:36Z")
Hellon @sophia, Could you please test it in the first person template? ---
**Author:** ![sophia](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/sophia/32/3702_2.png) [@sophia](https://forum.convai.com/u/sophia)\ **Post date:** [May 29, 2025, 10:57pm UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/3 "2025-05-29T22:57:02Z")
Hi, Thanks for coming back so quickly. I migrated the character across to a FP starter content project. It appears to be the same here. The character gives a positive verbal response like “lead the way”, “let’s go check out this box” or versions of. They still remain stationary however and pivot to face the character direction. Is there any other information I can provide? ![FP_Follow Player](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/a/a3a379636bc1b348a500db80a6d69b0f1860bf4c.jpeg) ![FP_Move to Box](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/f/f962bdd0524b267714b91d95d36256c2ab8cf535.jpeg) ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 29, 2025, 11:03pm UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/4 "2025-05-29T23:03:09Z")
Did you add the NavMeshBound? ---
**Author:** ![sophia](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/sophia/32/3702_2.png) [@sophia](https://forum.convai.com/u/sophia)\ **Post date:** [June 2, 2025, 1:34am UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/5 "2025-06-02T01:34:52Z")
Hi, Yes I have a NavMeshBound in the template. In my current project I have 7/9 characters able to follow the character around the scene (some seem to lose the player character fast however). The meta characters are able to talk about objects in the scene. E.g. the blue barrel as I have in the screenshot of Mike however, he is unable to move to the blue barrel. Mike is one of the characters that can follow me around. I’ve also attached an image of one of the characters following me and then running over the railing on a staircase. Is this solved by widening the staircase or are they able to navigate stairs of this width somehow? The same character is able to run up the stair, just not down. ![MeshBounds](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/4/4653a26720f89df9398d6004cd84410b4d1cd8f1.jpeg) ![Walk Off Stairs](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/8/855cfbfc29e237eaabf50a8146c34cc637730bc8.jpeg) ![Mike and Barrel](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/f/f83805636169a458bbdd9f2132f3d5f23eed231a.jpeg) ![NavMeshBound_Template](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/4/41d1e4eafd44b2e3d1c6ffda3d1b06f13e4ff7ce.jpeg) ![Mike Actions](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/a/a4560dc4b4a5d3281cc87af2472d39b7f3c28094.png) ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [June 2, 2025, 7:18am UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/6 "2025-06-02T07:18:35Z")
Thanks for the detailed explanation and screenshots. To determine whether this issue is on Convai’s side or related to your project setup, please try the following steps: 1. **Open the First Person Template Level** in your Unreal project. 2. Go to the **Output Log** , right-click, and select **Clear** to remove previous logs. 3. Reproduce the issue. 4. Share the new logs with us here. Just make sure to **remove your API key** before posting. This will help us diagnose if the issue is related to Convai or your level setup. ---
**Author:** ![sophia](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/sophia/32/3702_2.png) [@sophia](https://forum.convai.com/u/sophia)\ **Post date:** [June 2, 2025, 11:39pm UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/8 "2025-06-02T23:39:17Z")
ConvaiGRPCLog: Narrative Section Received 06c3c2f8-1050-11f0-ad78-42010a7be01a: | Character ID : \_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 | IsFinalResponse : False ConvaiGRPCLog: OnStreamRead - Done Reading: Status:Ok | Debug Log: | message: | Details: | Code:0 | Character ID:\_\_\_\_\_\_ | Session ID:6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: Calling Stream Finish | Character ID : \_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: On Stream Finish | Character ID : \_\_\_\_\_\_| Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiChatbotComponentLog: UConvaiChatbotComponent Request Finished! | Character ID : \_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiAudioStreamerLog: onAudioFinished ConvaiAudioStreamerLog: onAudioFinished: Pausing Voice and Lipsync ConvaiPlayerLog: Started Talking ConvaiAudioLog: Using FrontMic (Realtek(R) Audio) as Audio capture device with NumChannels:2 and SampleRate:48000 ConvaiChatbotComponentLog: InterruptSpeech: Interrupting character | Character ID : \_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: AsyncGetResponse started | Character ID : \_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: GRPC GetResponse stream initialized | Character ID : \_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: request: get\_response\_config { character\_id: \_\_\_\_\_\_\_ api\_key: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ session\_id: “6f21d255f7a1da86c034f5bf89e10a83” audio\_config { sample\_rate\_hertz: 16000 enable\_facial\_data: true face\_model: FACE\_MODEL\_OVR\_MODEL\_NAME } action\_config { actions: “Move to ” actions: “None” characters { name: “Player” } classification: “multistep” } speaker: “Player” } | Character ID : \_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: Initial Stream Write | Character ID : \_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: Initial Stream Read | Character ID : \_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: Received UserQuery Hey.: | Character ID : \_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 | IsFinalTranscription : False ConvaiGRPCLog: Received UserQuery hey, Kenn: | Character ID : \_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 | IsFinalTranscription : False ConvaiGRPCLog: Received UserQuery Hey kenned.: | Character ID : \_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 | IsFinalTranscription : False ConvaiGRPCLog: Received UserQuery hey Kennedy: | Character ID : \_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 | IsFinalTranscription : False ConvaiGRPCLog: Received UserQuery hey: | Character ID : \_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 | IsFinalTranscription : False ConvaiPlayerLog: Finished Talking ConvaiGRPCLog: Calling Stream WritesDone | Character ID : \_\_\_\_\_\_\_| Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: On Stream Write Done Writing ConvaiGRPCLog: OnStreamWriteDone ConvaiGRPCLog: NumberOfAudioBytesSent 81840 ConvaiGRPCLog: Received UserQuery hey: | Character ID : \_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 | IsFinalTranscription : False ConvaiGRPCLog: Received UserQuery hey Kennedy: | Character ID : \_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 | IsFinalTranscription : False ConvaiGRPCLog: Received UserQuery Hey Kennedy: | Character ID : \_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 | IsFinalTranscription : False ConvaiGRPCLog: Received UserQuery Hey Kennedy follow me.: | Character ID : \_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 | IsFinalTranscription : True ConvaiGRPCLog: GetResponse EmotionResponseDebug: session\_id: “6f21d255f7a1da86c034f5bf89e10a83” emotion\_response: “Joy” ConvaiGRPCLog: Received Audio Chunk: 0.511338 secs | Character ID : \_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: EmotionResponse: joy 2 ConvaiAudioStreamerLog: Warning: PlayVoiceSynced: Added Audio Chunk - Audio Duration: 0.510816 ConvaiGRPCLog: Received Text Alright, lead the way! Unless you’re heading to the galley for some of that suspiciously lumpy mashed potato… then I’m gonna need a bit more convincing : | Character ID : \_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 | IsFinalResponse : False ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Detected New LipSync Chunk ChunkDuration: 0.510816 ChunkLipSyncFrameRate: 100.000000 FrameIndex:0 ChunkFrameCounter: 1 ExpectedFrameCount:51.081635 ChunkFrameCounter: 1 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Resuming Voice and Lipsync ConvaiAudioStreamerLog: PlayNextAudioInQueue - Duration: 0.510816 - Chunks Remaining: 0 ConvaiAudioStreamerLog: PlayNextLipSyncInQueue - Duration: 0.260000 - Chunks Remaining: 0 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Failed to detect New LipSync Chunk due to insufficent audio chunks NumAudioChunks: 0 NumLipSyncChunks: 0 FrameIndex:0 ChunkFrameCounter: 52 ExpectedFrameCount:51.081635 ChunkFrameCounter: 52 ConvaiGRPCLog: GetResponse EmotionResponseDebug: session\_id: “6f21d255f7a1da86c034f5bf89e10a83” emotion\_response: “Joy” ConvaiGRPCLog: Received Audio Chunk: 1.724580 secs | Character ID : \_\_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: EmotionResponse: joy 2 ConvaiAudioStreamerLog: Warning: PlayVoiceSynced: Added Audio Chunk - Audio Duration: 1.724059 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Detected New LipSync Chunk ChunkDuration: 1.724059 ChunkLipSyncFrameRate: 100.000000 FrameIndex:0 ChunkFrameCounter: 53 ExpectedFrameCount:172.405899 ChunkFrameCounter: 53 ConvaiAudioStreamerLog: Play Available Audio and LipSync - Audio Duration: 1.724059 - Audio Chunks: 1 - LipSync Duration: 0.710000 - LipSync Chunks: 1 - Audio Chunks Remaining: 0 - LipSync Chunks Remaining: 0 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Failed to detect New LipSync Chunk due to insufficent audio chunks NumAudioChunks: 0 NumLipSyncChunks: 0 FrameIndex:0 ChunkFrameCounter: 173 ExpectedFrameCount:172.405899 ChunkFrameCounter: 173 ConvaiGRPCLog: GetResponse EmotionResponseDebug: session\_id: “6f21d255f7a1da86c034f5bf89e10a83” emotion\_response: “Joy” ConvaiGRPCLog: Received Audio Chunk: 1.724580 secs | Character ID : \_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: EmotionResponse: joy 2 ConvaiAudioStreamerLog: Warning: PlayVoiceSynced: Added Audio Chunk - Audio Duration: 1.724059 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Detected New LipSync Chunk ChunkDuration: 1.724059 ChunkLipSyncFrameRate: 100.000000 FrameIndex:0 ChunkFrameCounter: 174 ExpectedFrameCount:172.405899 ChunkFrameCounter: 174 ConvaiAudioStreamerLog: Play Available Audio and LipSync - Audio Duration: 1.724059 - Audio Chunks: 1 - LipSync Duration: 0.710000 - LipSync Chunks: 1 - Audio Chunks Remaining: 0 - LipSync Chunks Remaining: 0 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Failed to detect New LipSync Chunk due to insufficent audio chunks NumAudioChunks: 0 NumLipSyncChunks: 0 FrameIndex:0 ChunkFrameCounter: 173 ExpectedFrameCount:172.405899 ChunkFrameCounter: 173 ConvaiGRPCLog: GetResponse EmotionResponseDebug: session\_id: “6f21d255f7a1da86c034f5bf89e10a83” emotion\_response: “Joy” ConvaiGRPCLog: Received Audio Chunk: 1.724580 secs | Character ID : \_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: EmotionResponse: joy 2 ConvaiAudioStreamerLog: Warning: PlayVoiceSynced: Added Audio Chunk - Audio Duration: 1.724059 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Detected New LipSync Chunk ChunkDuration: 1.724059 ChunkLipSyncFrameRate: 100.000000 FrameIndex:0 ChunkFrameCounter: 174 ExpectedFrameCount:172.405899 ChunkFrameCounter: 174 ConvaiAudioStreamerLog: Play Available Audio and LipSync - Audio Duration: 1.724059 - Audio Chunks: 1 - LipSync Duration: 0.710000 - LipSync Chunks: 1 - Audio Chunks Remaining: 0 - LipSync Chunks Remaining: 0 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Failed to detect New LipSync Chunk due to insufficent audio chunks NumAudioChunks: 0 NumLipSyncChunks: 0 FrameIndex:0 ChunkFrameCounter: 173 ExpectedFrameCount:172.405899 ChunkFrameCounter: 173 ConvaiGRPCLog: GetResponse EmotionResponseDebug: session\_id: “6f21d255f7a1da86c034f5bf89e10a83” emotion\_response: “Joy” ConvaiGRPCLog: Received Audio Chunk: 0.354603 secs | Character ID : \_\_\_\_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: EmotionResponse: joy 2 ConvaiAudioStreamerLog: Warning: PlayVoiceSynced: Added Audio Chunk - Audio Duration: 0.354082 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Detected New LipSync Chunk ChunkDuration: 0.354082 ChunkLipSyncFrameRate: 100.000000 FrameIndex:0 ChunkFrameCounter: 174 ExpectedFrameCount:35.408165 ChunkFrameCounter: 174 ConvaiAudioStreamerLog: Play Available Audio and LipSync - Audio Duration: 0.354082 - Audio Chunks: 1 - LipSync Duration: 0.180000 - LipSync Chunks: 1 - Audio Chunks Remaining: 0 - LipSync Chunks Remaining: 0 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Failed to detect New LipSync Chunk due to insufficent audio chunks NumAudioChunks: 0 NumLipSyncChunks: 0 FrameIndex:0 ChunkFrameCounter: 36 ExpectedFrameCount:35.408165 ChunkFrameCounter: 36 ConvaiGRPCLog: GetResponse EmotionResponseDebug: session\_id: “6f21d255f7a1da86c034f5bf89e10a83” emotion\_response: “Joy” ConvaiGRPCLog: Received Audio Chunk: 1.724580 secs | Character ID : \_\_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: EmotionResponse: joy 2 ConvaiAudioStreamerLog: Warning: PlayVoiceSynced: Added Audio Chunk - Audio Duration: 1.724059 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Detected New LipSync Chunk ChunkDuration: 1.724059 ChunkLipSyncFrameRate: 100.000000 FrameIndex:0 ChunkFrameCounter: 37 ExpectedFrameCount:172.405899 ChunkFrameCounter: 37 ConvaiAudioStreamerLog: Play Available Audio and LipSync - Audio Duration: 1.724059 - Audio Chunks: 1 - LipSync Duration: 0.710000 - LipSync Chunks: 1 - Audio Chunks Remaining: 0 - LipSync Chunks Remaining: 0 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Failed to detect New LipSync Chunk due to insufficent audio chunks NumAudioChunks: 0 NumLipSyncChunks: 0 FrameIndex:0 ChunkFrameCounter: 173 ExpectedFrameCount:172.405899 ChunkFrameCounter: 173 ConvaiGRPCLog: GetResponse EmotionResponseDebug: session\_id: “6f21d255f7a1da86c034f5bf89e10a83” emotion\_response: “Joy” ConvaiGRPCLog: Received Audio Chunk: 1.724580 secs | Character ID : \_\_\_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: EmotionResponse: joy 2 ConvaiAudioStreamerLog: Warning: PlayVoiceSynced: Added Audio Chunk - Audio Duration: 1.724059 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Detected New LipSync Chunk ChunkDuration: 1.724059 ChunkLipSyncFrameRate: 100.000000 FrameIndex:0 ChunkFrameCounter: 174 ExpectedFrameCount:172.405899 ChunkFrameCounter: 174 ConvaiAudioStreamerLog: Play Available Audio and LipSync - Audio Duration: 1.724059 - Audio Chunks: 1 - LipSync Duration: 0.710000 - LipSync Chunks: 1 - Audio Chunks Remaining: 0 - LipSync Chunks Remaining: 0 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Failed to detect New LipSync Chunk due to insufficent audio chunks NumAudioChunks: 0 NumLipSyncChunks: 0 FrameIndex:0 ChunkFrameCounter: 173 ExpectedFrameCount:172.405899 ChunkFrameCounter: 173 ConvaiGRPCLog: GetResponse EmotionResponseDebug: session\_id: “6f21d255f7a1da86c034f5bf89e10a83” emotion\_response: “Joy” ConvaiGRPCLog: Received Audio Chunk: 0.499728 secs | Character ID : \_\_\_\_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: EmotionResponse: joy 2 ConvaiAudioStreamerLog: Warning: PlayVoiceSynced: Added Audio Chunk - Audio Duration: 0.499206 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Detected New LipSync Chunk ChunkDuration: 0.499206 ChunkLipSyncFrameRate: 100.000000 FrameIndex:0 ChunkFrameCounter: 174 ExpectedFrameCount:49.920635 ChunkFrameCounter: 174 ConvaiAudioStreamerLog: Play Available Audio and LipSync - Audio Duration: 0.499206 - Audio Chunks: 1 - LipSync Duration: 0.250000 - LipSync Chunks: 1 - Audio Chunks Remaining: 0 - LipSync Chunks Remaining: 0 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Failed to detect New LipSync Chunk due to insufficent audio chunks NumAudioChunks: 0 NumLipSyncChunks: 0 FrameIndex:0 ChunkFrameCounter: 50 ExpectedFrameCount:49.920635 ChunkFrameCounter: 50 ConvaiGRPCLog: GetResponse EmotionResponseDebug: session\_id: “6f21d255f7a1da86c034f5bf89e10a83” emotion\_response: “Joy” ConvaiGRPCLog: Received Audio Chunk: 0.511338 secs | Character ID : \_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: EmotionResponse: joy 2 ConvaiAudioStreamerLog: Warning: PlayVoiceSynced: Added Audio Chunk - Audio Duration: 0.510816 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Detected New LipSync Chunk ChunkDuration: 0.510816 ChunkLipSyncFrameRate: 100.000000 FrameIndex:0 ChunkFrameCounter: 51 ExpectedFrameCount:51.081635 ChunkFrameCounter: 51 ConvaiAudioStreamerLog: Play Available Audio and LipSync - Audio Duration: 0.510816 - Audio Chunks: 1 - LipSync Duration: 0.260000 - LipSync Chunks: 1 - Audio Chunks Remaining: 0 - LipSync Chunks Remaining: 0 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Failed to detect New LipSync Chunk due to insufficent audio chunks NumAudioChunks: 0 NumLipSyncChunks: 0 FrameIndex:0 ChunkFrameCounter: 52 ExpectedFrameCount:51.081635 ChunkFrameCounter: 52 ConvaiGRPCLog: Chatbot Total Received Lipsync Responses: 1055 Responses ConvaiChatbotComponentLog: Chatbot Total Received Audio: 10.490726 seconds ConvaiGRPCLog: Received Text : | Character ID : \_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 | IsFinalResponse : True ConvaiGRPCLog: GetResponse SequenceString: None ConvaiGRPCLog: Action: None LogBlueprintUserMessages: [BP\_Kennedy\_C\_UAID\_88AEDD9450EE366D02\_1720034104] None LogBlueprintUserMessages: [BP\_Kennedy\_C\_UAID\_88AEDD9450EE366D02\_1720034104] None LogBlueprintUserMessages: [BP\_Kennedy\_C\_UAID\_88AEDD9450EE366D02\_1720034104] ConvaiGRPCLog: GetResponse EmotionResponseDebug: session\_id: “6f21d255f7a1da86c034f5bf89e10a83” emotion\_response: “Joy Trust Interest” ConvaiGRPCLog: Narrative Section Received 06c3c2f8-1050-11f0-ad78-42010a7be01a: | Character ID : \_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 | IsFinalResponse : False ConvaiGRPCLog: OnStreamRead - Done Reading: Status:Ok | Debug Log: | message: | Details: | Code:0 | Character ID:\_\_\_\_\_\_\_\_\_ | Session ID:6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: Calling Stream Finish | Character ID : \_\_\_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: On Stream Finish | Character ID : \_\_\_\_\_\_\_| Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiChatbotComponentLog: UConvaiChatbotComponent Request Finished! | Character ID : \_\_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiAudioStreamerLog: onAudioFinished LogSlate: Updating window title bar state: overlay mode, drag disabled, window buttons hidden, title bar hidden LogWorld: BeginTearingDown for /Game/FirstPerson/Maps/UEDPIE\_0\_FirstPersonMap ConvaiSubsystemLog: UConvaiSubsystem Stopped ConvaiSubsystemLog: End Run LogWorld: UWorld::CleanupWorld for FirstPersonMap, bSessionEnded=true, bCleanupResources=true LogSlate: InvalidateAllWidgets triggered. All widgets were invalidated LogWorldPartition: UWorldPartition::Uninitialize : World = /Game/FirstPerson/Maps/UEDPIE\_0\_FirstPersonMap.FirstPersonMap LogContentBundle: [FirstPersonMap(Standalone)] Deleting container. LogWorldMetrics: [UWorldMetricsSubsystem::Deinitialize] LogWorldMetrics: [UWorldMetricsSubsystem::Clear] LogPlayLevel: Display: Shutting down PIE online subsystems LogSlate: InvalidateAllWidgets triggered. All widgets were invalidated ConvaiChatbotComponentLog: Cleanup | Character ID : \_\_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiChatbotComponentLog: Cleanup | Character ID : \_\_\_\_\_\_\_\_\_ | Session ID : -1 LogAudio: Display: Audio Device unregistered from world ‘None’. ConvaiGRPCLog: Destroying UConvaiGRPCGetResponseProxy… | Character ID : \_\_\_\_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: Destroying UConvaiGRPCGetResponseProxy… | Character ID : \_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: Destroying UConvaiGRPCGetResponseProxy… | Character ID : \_\_\_\_\_\_\_\_\_\_\_ | Session ID : 6f21d255f7a1da86c034f5bf89e10a83 ConvaiGRPCLog: Destroying UConvaiGRPCGetResponseProxy… | Character ID : \_\_\_\_\_ | Session ID : -1 LogAudioMixer: Deinitializing Audio Bus Subsystem for audio device with ID 2 LogAudioMixer: FMixerPlatformXAudio2::StopAudioStream() called. InstanceID=2 LogAudioMixer: FMixerPlatformXAudio2::StopAudioStream() called. InstanceID=2 LogSlate: Updating window title bar state: overlay mode, drag disabled, window buttons hidden, title bar hidden LogUObjectHash: Compacting FUObjectHashTables data took 0.40ms LogPlayLevel: Display: Destroying online subsystem :Context\_3 LogDerivedDataCache: C:/Users/tomdr/AppData/Local/UnrealEngine/Common/DerivedDataCache: Maintenance finished in +00:00:04.301 and deleted 0 files with total size 0 MiB and 0 empty folders. Scanned 2854 files in 4229 folders with total size 1004 MiB. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [June 3, 2025, 1:20pm UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/9 "2025-06-03T13:20:28Z")
`ConvaiGRPCLog: Action: None` action response is None. What did you say to the character? Is this a CPP project or a Blueprint project? ---
**Author:** ![sophia](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/sophia/32/3702_2.png) [@sophia](https://forum.convai.com/u/sophia)\ **Post date:** [June 3, 2025, 11:44pm UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/10 "2025-06-03T23:44:50Z")
I receive the same None response if I ask the Convai character to “follow me”, “follow the player” or “move to” an object they have been made aware of in the scene. The response to “follow Me” / “follow the Player” is inconsistent and sometimes displays as shown in the screenshots. “Move to” objects never seems to work. I’ve copied an output log of a time it prompted as successful but the character remained still. It’s a CPP project with blueprints ![FollowMe](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/d/dd74e031be9e2c897e610ec4b5cebd5155516f1b.jpeg) ![MoveToBox](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/e/e5949942ab7f9abbd68c0d5eadc121935f92f4ec.jpeg) ![MoveToPlayer](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/c/c1be6c878a82445e635d05fb711b0aff4796cb11.jpeg) LogWorldPartition: Display: WorldPartition initialize started… LogWorldPartition: UWorldPartition::Initialize : World = /Game/FirstPerson/Maps/UEDPIE\_0\_FirstPersonMap.FirstPersonMap, World Type = PIE, IsMainWorldPartition = 1, Location = V(0), Rotation = R(0), IsEditor = 0, IsGame = 0, IsPIEWorldTravel = 0, IsCooking = 0 LogWorldPartition: UWorldPartition::Initialize Context : World NetMode = Standalone, IsServer = 0, IsDedicatedServer = 0, IsServerStreamingEnabled = 0, IsServerStreamingOutEnabled = 0, IsUsingMakingVisibleTransaction = 0, IsUsingMakingInvisibleTransaction = 0 LogContentBundle: [FirstPersonMap(Standalone)] Creating new container. LogWorldPartition: Display: WorldPartition initialize took 4.604 ms (total: 10.8 sec) LogPlayLevel: PIE: World Init took: (0.005540s) LogAudio: Display: Creating Audio Device: Id: 9, Scope: Unique, Realtime: True LogAudioMixer: Display: Audio Mixer Platform Settings: LogAudioMixer: Display: Sample Rate: 48000 LogAudioMixer: Display: Callback Buffer Frame Size Requested: 1024 LogAudioMixer: Display: Callback Buffer Frame Size To Use: 1024 LogAudioMixer: Display: Number of buffers to queue: 2 LogAudioMixer: Display: Max Channels (voices): 32 LogAudioMixer: Display: Number of Async Source Workers: 0 LogAudio: Display: AudioDevice MaxSources: 32 LogAudio: Display: Audio Spatialization Plugin: None (built-in). LogAudio: Display: Audio Reverb Plugin: None (built-in). LogAudio: Display: Audio Occlusion Plugin: None (built-in). LogAudioMixer: Display: Initializing audio mixer using platform API: ‘XAudio2’ LogAudioMixer: Display: Using Audio Hardware Device Speakers (Pebble V3) LogAudioMixer: Display: Initializing Sound Submixes… LogAudioMixer: Display: Creating Master Submix ‘MasterSubmixDefault’ LogAudioMixer: Display: Creating Master Submix ‘MasterReverbSubmixDefault’ LogAudioMixer: FMixerPlatformXAudio2::StartAudioStream() called. InstanceID=9 LogAudioMixer: Display: Output buffers initialized: Frames=1024, Channels=2, Samples=2048, InstanceID=9 LogAudioMixer: Display: Starting AudioMixerPlatformInterface::RunInternal(), InstanceID=9 LogAudioMixer: Display: FMixerPlatformXAudio2::SubmitBuffer() called for the first time. InstanceID=9 LogInit: FAudioDevice initialized with ID 9. LogAudio: Display: Audio Device (ID: 9) registered with world ‘FirstPersonMap’. LogAudioMixer: Initializing Audio Bus Subsystem for audio device with ID 9 LogLoad: Game class is ‘BP\_FirstPersonGameMode\_C’ LogWorld: Bringing World /Game/FirstPerson/Maps/UEDPIE\_0\_FirstPersonMap.FirstPersonMap up for play (max tick rate 0) at 2025.06.04-09.38.35 LogWorld: Bringing up level for play took: 0.038303 LogOnline: OSS: Created online subsystem instance for: :Context\_8 ConvaiPlayerLog: UConvaiPlayerComponent: Found submix “AudioInput” Cmd: voice.MicNoiseGateThreshold 0.01 voice.MicNoiseGateThreshold = “0.01” Cmd: voice.SilenceDetectionThreshold 0.001 voice.SilenceDetectionThreshold = “0.001” PIE: Server logged in PIE: Play in editor total start time 0.113 seconds. ConvaiPlayerLog: Started Talking ConvaiAudioLog: Using FrontMic (Realtek(R) Audio) as Audio capture device with NumChannels:2 and SampleRate:48000 LogAudioCaptureCore: Display: WasapiCapture AudioFormat SampeRate: 48000, BitDepth: 32-Bit Floating Point ConvaiSubsystemLog: Warning: gRPC channel not ready yet.. Current State: GRPC\_CHANNEL\_IDLE ConvaiGRPCLog: AsyncGetResponse started | Character ID : _**| Session ID : -1 ConvaiGRPCLog: GRPC GetResponse stream initialized | Character ID : \_\_\_\_| Session ID : -1 ConvaiGRPCLog: request: get\_response\_config { character\_id: "**_\_\_" api\_key: “\_\_\_\_” session\_id: “-1” audio\_config { sample\_rate\_hertz: 16000 enable\_facial\_data: true face\_model: FACE\_MODEL\_OVR\_MODEL\_NAME } action\_config { actions: “Move to ” actions: “None” characters { name: “Player” } classification: “multistep” } speaker: “Player” } | Character ID : \_\_\_\_\_\_ | Session ID : -1 ConvaiGRPCLog: Initial Stream Write | Character ID : **| Session ID : -1 ConvaiGRPCLog: Initial Stream Read | Character ID : \_\_\_\_\_ | Session ID : -1 ConvaiGRPCLog: Received UserQuery follow: | Character ID : \_\_\_\_\_\_\_\_ | Session ID : 2e4f531ec5ff790f266b86e8b68d626b | IsFinalTranscription : False ConvaiPlayerLog: Finished Talking ConvaiGRPCLog: Calling Stream WritesDone | Character ID : \_\_\_\_\_\_ | Session ID : 2e4f531ec5ff790f266b86e8b68d626b ConvaiGRPCLog: On Stream Write Done Writing ConvaiGRPCLog: OnStreamWriteDone ConvaiGRPCLog: NumberOfAudioBytesSent 68200 ConvaiGRPCLog: Received UserQuery follow: | Character ID : \_\_\_\_\_ | Session ID : 2e4f531ec5ff790f266b86e8b68d626b | IsFinalTranscription : False ConvaiGRPCLog: Received UserQuery Follow: | Character ID : \_\_\_\_\_\_\_ | Session ID : 2e4f531ec5ff790f266b86e8b68d626b | IsFinalTranscription : False ConvaiGRPCLog: Received UserQuery Follow me.: | Character ID : \_\_\_\_\_\_ | Session ID : 2e4f531ec5ff790f266b86e8b68d626b | IsFinalTranscription : True ConvaiGRPCLog: GetResponse EmotionResponseDebug: session\_id: “2e4f531ec5ff790f266b86e8b68d626b” emotion\_response: “Joy” ConvaiGRPCLog: Received Audio Chunk: 0.511338 secs | Character ID : \_\_\_\_\_\_ | Session ID : 2e4f531ec5ff790f266b86e8b68d626b ConvaiGRPCLog: EmotionResponse: joy 2 ConvaiAudioStreamerLog: Warning: PlayVoiceSynced: Added Audio Chunk - Audio Duration: 0.510816 ConvaiGRPCLog: Received Text Alright! Lead the way! Whatcha got planned?: | Character ID : \_\_\_\_\_\_\_ | Session ID : 2e4f531ec5ff790f266b86e8b68d626b | IsFinalResponse : False ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Detected New LipSync Chunk ChunkDuration: 0.510816 ChunkLipSyncFrameRate: 100.000000 FrameIndex:0 ChunkFrameCounter: 1 ExpectedFrameCount:51.081635 ChunkFrameCounter: 1 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Resuming Voice and Lipsync ConvaiAudioStreamerLog: New SampleRate: 44100 ConvaiAudioStreamerLog: New Channels: 1 ConvaiAudioStreamerLog: PlayNextAudioInQueue - Duration: 0.510816 - Chunks Remaining: 0 ConvaiAudioStreamerLog: PlayNextLipSyncInQueue - Duration: 0.260000 - Chunks Remaining: 0 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Failed to detect New LipSync Chunk due to insufficent audio chunks NumAudioChunks: 0 NumLipSyncChunks: 0 FrameIndex:0 ChunkFrameCounter: 52 ExpectedFrameCount:51.081635 ChunkFrameCounter: 52 ConvaiGRPCLog: GetResponse EmotionResponseDebug: session\_id: “2e4f531ec5ff790f266b86e8b68d626b” emotion\_response: “Joy” ConvaiGRPCLog: Received Audio Chunk: 1.579456 secs | Character ID : \_\_\_\_\_\_\_ | Session ID : 2e4f531ec5ff790f266b86e8b68d626b ConvaiGRPCLog: EmotionResponse: joy 2 ConvaiAudioStreamerLog: Warning: PlayVoiceSynced: Added Audio Chunk - Audio Duration: 1.578934 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Detected New LipSync Chunk ChunkDuration: 1.578934 ChunkLipSyncFrameRate: 100.000000 FrameIndex:0 ChunkFrameCounter: 53 ExpectedFrameCount:157.893417 ChunkFrameCounter: 53 ConvaiAudioStreamerLog: Play Available Audio and LipSync - Audio Duration: 1.578934 - Audio Chunks: 1 - LipSync Duration: 0.710000 - LipSync Chunks: 1 - Audio Chunks Remaining: 0 - LipSync Chunks Remaining: 0 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Failed to detect New LipSync Chunk due to insufficent audio chunks NumAudioChunks: 0 NumLipSyncChunks: 0 FrameIndex:0 ChunkFrameCounter: 158 ExpectedFrameCount:157.893417 ChunkFrameCounter: 158 ConvaiGRPCLog: GetResponse EmotionResponseDebug: session\_id: “2e4f531ec5ff790f266b86e8b68d626b” emotion\_response: “Joy” ConvaiGRPCLog: Received Audio Chunk: 0.511338 secs | Character ID : \_\_\_\_\_ | Session ID : 2e4f531ec5ff790f266b86e8b68d626b ConvaiGRPCLog: EmotionResponse: joy 2 ConvaiAudioStreamerLog: Warning: PlayVoiceSynced: Added Audio Chunk - Audio Duration: 0.510816 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Detected New LipSync Chunk ChunkDuration: 0.510816 ChunkLipSyncFrameRate: 100.000000 FrameIndex:0 ChunkFrameCounter: 159 ExpectedFrameCount:51.081635 ChunkFrameCounter: 159 ConvaiAudioStreamerLog: Play Available Audio and LipSync - Audio Duration: 0.510816 - Audio Chunks: 1 - LipSync Duration: 0.260000 - LipSync Chunks: 1 - Audio Chunks Remaining: 0 - LipSync Chunks Remaining: 0 ConvaiAudioStreamerLog: PlayLipSyncWithPreGeneratedDataSynced: Failed to detect New LipSync Chunk due to insufficent audio chunks NumAudioChunks: 0 NumLipSyncChunks: 0 FrameIndex:0 ChunkFrameCounter: 52 ExpectedFrameCount:51.081635 ChunkFrameCounter: 52 ConvaiGRPCLog: Chatbot Total Received Lipsync Responses: 262 Responses ConvaiChatbotComponentLog: Chatbot Total Received Audio: 2.599070 seconds ConvaiGRPCLog: Received Text : | Character ID : \_\_\_\_\_\_\_\_ | Session ID : 2e4f531ec5ff790f266b86e8b68d626b | IsFinalResponse : True ConvaiGRPCLog: GetResponse SequenceString: Move to Player ConvaiGRPCLog: Action: Move to LogBlueprintUserMessages: [BP\_Kennedy\_C\_UAID\_88AEDD9450EE366D02\_1720034104] Move to Player LogBlueprintUserMessages: [BP\_Kennedy\_C\_UAID\_88AEDD9450EE366D02\_1720034104] Move to LogBlueprintUserMessages: [BP\_Kennedy\_C\_UAID\_88AEDD9450EE366D02\_1720034104] Player ConvaiAudioStreamerLog: onAudioFinished ConvaiGRPCLog: GetResponse EmotionResponseDebug: session\_id: “2e4f531ec5ff790f266b86e8b68d626b” emotion\_response: “Ecstasy Admiration Anticipation” ConvaiGRPCLog: Narrative Section Received 06c3c2f8-1050-11f0-ad78-42010a7be01a: | Character ID : \_\_\_\_\_\_\_\_ | Session ID : 2e4f531ec5ff790f266b86e8b68d626b | IsFinalResponse : False ConvaiGRPCLog: OnStreamRead - Done Reading: Status:Ok | Debug Log: | message: | Details: | Code:0 | Character ID** | Session ID:2e4f531ec5ff790f266b86e8b68d626b ConvaiGRPCLog: Calling Stream Finish | Character ID : \_\_\_\_\_\_\_ | Session ID : 2e4f531ec5ff790f266b86e8b68d626b ConvaiGRPCLog: On Stream Finish | Character ID : \_\_\_\_\_\_\_ | Session ID : 2e4f531ec5ff790f266b86e8b68d626b ConvaiChatbotComponentLog: UConvaiChatbotComponent Request Finished! | Character ID : \_\_\_\_\_ | Session ID : 2e4f531ec5ff790f266b86e8b68d626b LogSlate: Updating window title bar state: overlay mode, drag disabled, window buttons hidden, title bar hidden LogWorld: BeginTearingDown for /Game/FirstPerson/Maps/UEDPIE\_0\_FirstPersonMap ConvaiSubsystemLog: UConvaiSubsystem Stopped ConvaiSubsystemLog: End Run LogWorld: UWorld::CleanupWorld for FirstPersonMap, bSessionEnded=true, bCleanupResources=true LogSlate: InvalidateAllWidgets triggered. All widgets were invalidated LogWorldPartition: UWorldPartition::Uninitialize : World = /Game/FirstPerson/Maps/UEDPIE\_0\_FirstPersonMap.FirstPersonMap LogContentBundle: [FirstPersonMap(Standalone)] Deleting container. LogWorldMetrics: [UWorldMetricsSubsystem::Deinitialize] LogWorldMetrics: [UWorldMetricsSubsystem::Clear] LogPlayLevel: Display: Shutting down PIE online subsystems LogSlate: InvalidateAllWidgets triggered. All widgets were invalidated ConvaiGRPCLog: Destroying UConvaiGRPCGetResponseProxy… | Character ID : \_\_\_\_\_\_| Session ID : 2e4f531ec5ff790f266b86e8b68d626b LogSlate: Updating window title bar state: overlay mode, drag disabled, window buttons hidden, title bar hidden ConvaiChatbotComponentLog: Cleanup | Character ID : \_\_\_\_\_\_ | Session ID : 2e4f531ec5ff790f266b86e8b68d626b ConvaiChatbotComponentLog: Cleanup | Character ID : \_\_\_\_\_\_ | Session ID : -1 LogAudioMixer: Deinitializing Audio Bus Subsystem for audio device with ID 9 LogAudioMixer: FMixerPlatformXAudio2::StopAudioStream() called. InstanceID=9 LogAudioMixer: FMixerPlatformXAudio2::StopAudioStream() called. InstanceID=9 LogUObjectHash: Compacting FUObjectHashTables data took 0.39ms LogPlayLevel: Display: Destroying online subsystem :Context\_8 ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [June 5, 2025, 8:08am UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/11 "2025-06-05T08:08:19Z")
Could you please show me your Convai Player Blueprint? ---
**Author:** ![sophia](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/sophia/32/3702_2.png) [@sophia](https://forum.convai.com/u/sophia)\ **Post date:** [June 6, 2025, 3:09am UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/12 "2025-06-06T03:09:27Z")
![BPKennedy_001](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/3/37b0fa05a76de4400e0b4c964114d0ed12aa1c6f.png) ![BPKennedy_002](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/7/7308b5a0895704d7eb77e903833746a18919f17e.png) ![BPKennedy_003](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/b/b673c9460d3aeaa21063037911818809cf14c404.png) ![BPKennedy_004](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/6/6f36526dee8faf8e8a06b7a222462364ae8811f7.png) ![LUXRConvaiBaseCharacter](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/7/761e5c429eb6fb4dc0775240aa52a84126d334b8.png) ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [June 6, 2025, 4:18am UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/13 "2025-06-06T04:18:34Z")
@sophia How do you send a message or how do you activate voice input? Could you please show me that? ---
**Author:** ![sophia](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/sophia/32/3702_2.png) [@sophia](https://forum.convai.com/u/sophia)\ **Post date:** [June 9, 2025, 12:37am UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/14 "2025-06-09T00:37:26Z")
![BP_FPCharacter_IATalk](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/c/cfa1c7bf8ab63e9c8657e7d3abf8ef01b789f698.png) ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [June 9, 2025, 8:47pm UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/15 "2025-06-09T20:47:02Z")
Based on your screenshots and logs, the issue seems to be that the Follows action isn’t appearing, and although a Move To action is triggered, the character isn’t moving. That usually means the character can’t reach the target due to NavMesh issues. Please check your NavMeshBounds Volume in the scene. The character likely can’t find a path to the object. As a quick test, try adding a cube to your scene, making sure it intersects with the ground. Then, add that cube to the Objects list for actions. See if the character can move to it. If that works, the issue is definitely with the navigable area. ---
**Author:** ![sophia](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/sophia/32/3702_2.png) [@sophia](https://forum.convai.com/u/sophia)\ **Post date:** [June 9, 2025, 11:02pm UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/16 "2025-06-09T23:02:20Z")
Hi, Please find attached some screenshots showing the NavMeshBounds, cube and how it is referenced by the characters. Currently, 2/6 of the characters can move to the white box when asked. The others do not seem to be aware of it either if I ask them to tell me about the box. They do not use any information I put in the description for it. ![ChrisMoveToBox](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/7/7377ee55aaf661cc84abfcb73eaf79ca62694270.jpeg) ![NavMeshBounds](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/a/a8702d673c2c9c09883ea065ad9bdd22596dfdf5.jpeg) ![ObjectRef](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/8/82fb99e4bad3dce3f8825b9e3bd0c1dfad62f227.jpeg) ![White Box](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/e/e312078e720639b14567170b71111d8b6cede386.jpeg) Just on a separate note we are a paid subscriber and this issue is affecting a business critical project. Are you able to offer a support session, zoom call to help us diagnose and fix this issue? ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [June 11, 2025, 10:58am UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/17 "2025-06-11T10:58:13Z")
This issue has been resolved through Premium Support. For others who may encounter a similar issue when working on a C++ project, make sure to call the **Parent: Event BeginPlay** and **Parent: Event Tick** nodes in your NPC’s Blueprint immediately after the BeginPlay and Tick events. Omitting these calls can lead to unexpected behavior in Convai’s runtime systems. Hope this helps others avoid the same issue! ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [June 11, 2025, 10:58am UTC](https://forum.convai.com/t/characters-receiving-move-actions-but-not-moving/4115/18 "2025-06-11T10:58:16Z")
Closed on June 11, 2025, 10:58am UTC