# Cloned Characters are not responding **URL:** \ **Category:** Character Intelligence\ **Tags:** question, conversation-issues\ **Created:** [May 8, 2025, 9:02pm UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869 "2025-05-08T21:02:06Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Nick\_Clarke](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/nick_clarke/32/2696_2.png) [@Nick\_Clarke](https://forum.convai.com/u/Nick_Clarke)\ **Post date:** [May 8, 2025, 9:02pm UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869/1 "2025-05-08T21:02:06Z")
Hi, I’ve cloned a character and both the clone and the original character no longer respond (or follow their Narrative Design) UPDATE… I’ve now deleted the clone but the original character still does not respond. (message: Response taking long to load. Please hold on tight.) Any clues? Many thanks ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 8, 2025, 9:25pm UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869/2 "2025-05-08T21:25:04Z")
Hello @Nick_Clarke, Could you please share the browser logs? ---
**Author:** ![Nick\_Clarke](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/nick_clarke/32/2696_2.png) [@Nick\_Clarke](https://forum.convai.com/u/Nick_Clarke)\ **Post date:** [May 8, 2025, 9:33pm UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869/3 "2025-05-08T21:33:25Z")
Hi @K3, Thanks for the reply. I’ve attached the logs. [www.convai.com-1746739919854.log](https://forum.convai.com/uploads/short-url/kJTsplA8JwnNHSnndx3tbUL23mB.log) (2.5 KB) ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 8, 2025, 10:00pm UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869/4 "2025-05-08T22:00:36Z")
Could you please share the character ID? ---
**Author:** ![Nick\_Clarke](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/nick_clarke/32/2696_2.png) [@Nick\_Clarke](https://forum.convai.com/u/Nick_Clarke)\ **Post date:** [May 8, 2025, 10:45pm UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869/5 "2025-05-08T22:45:27Z")
8c430804-f8d0-11ef-9920-42010a7be01a ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 12, 2025, 7:01pm UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869/6 "2025-05-12T19:01:26Z")
@Nick_Clarke, are you still having issues? Could you please test? ---
**Author:** ![Nick\_Clarke](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/nick_clarke/32/2696_2.png) [@Nick\_Clarke](https://forum.convai.com/u/Nick_Clarke)\ **Post date:** [May 13, 2025, 11:14pm UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869/7 "2025-05-13T23:14:59Z")
@K3 Unfortunately I still have the issue. Should copy the set up to a new NPC? ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 13, 2025, 11:17pm UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869/8 "2025-05-13T23:17:53Z")
It works for me. Try talking to the character, then could you please share a screenshot of the Browser logs? ---
**Author:** ![Nick\_Clarke](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/nick_clarke/32/2696_2.png) [@Nick\_Clarke](https://forum.convai.com/u/Nick_Clarke)\ **Post date:** [May 13, 2025, 11:29pm UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869/9 "2025-05-13T23:29:57Z")
@K3 Just tried and still not working. Here’s the log, [www.convai.com-1747178925144.log](https://forum.convai.com/uploads/short-url/nVhsX4v0U0fYnX13XCV3MILWt3j.log) (3.6 KB) ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 13, 2025, 11:35pm UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869/10 "2025-05-13T23:35:40Z")
Are you using voice input? Could you please test it on a video call? ---
**Author:** ![Nick\_Clarke](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/nick_clarke/32/2696_2.png) [@Nick\_Clarke](https://forum.convai.com/u/Nick_Clarke)\ **Post date:** [May 14, 2025, 10:52am UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869/11 "2025-05-14T10:52:04Z")
@K3 I get the same result in a video call. Please see the log (and screenshot) attached. Thanks so much for the support. [www.convai.com-1747219775368.log](https://forum.convai.com/uploads/short-url/njwJgYS0rt7i5RquxjMOJfFjrX8.log) (49.5 KB) ![Screenshot 2025-05-14 115003](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/d/dfa396635aa7ef508ca246140d09269fa100ac49.jpeg) ---
**Author:** ![Hakuna\_Matata](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/hakuna_matata/32/2690_2.png) [@Hakuna\_Matata](https://forum.convai.com/u/Hakuna_Matata)\ **Post date:** [May 27, 2025, 6:46am UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869/12 "2025-05-27T06:46:14Z")
The issue is expected. It is happening because your narrative graph node has empty speak tags “ ”. This is causing our backend to return empty response. ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/5/536680b87ab811d779f5f5e342bc7e4c4dc584cb.png) ---
**Author:** ![Nick\_Clarke](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/nick_clarke/32/2696_2.png) [@Nick\_Clarke](https://forum.convai.com/u/Nick_Clarke)\ **Post date:** [May 27, 2025, 4:27pm UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869/13 "2025-05-27T16:27:43Z")
Hi There, Thanks so much for the reply. The approach was working for me but appears to not work any more for both the original and cloned NPCs. And when @K3 tested it (above) it was working then. I wonder what happened? Essentially, I don’t want the NPC to respond when entering the narrative design section, but rather just wait for the next decision. (linked to the thread: [NPC with no objective in the Narrative Designer](https://forum.convai.com/t/npc-with-no-objective-in-the-narrative-designer/3590/1)) ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 27, 2025, 5:00pm UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869/14 "2025-05-27T17:00:41Z")
@Nick_Clarke, As we said before, unfortunately this is not a supported use case. I have already responded to your other post in detail. ---
**Author:** ![Nick\_Clarke](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/nick_clarke/32/2696_2.png) [@Nick\_Clarke](https://forum.convai.com/u/Nick_Clarke)\ **Post date:** [May 27, 2025, 5:16pm UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869/15 "2025-05-27T17:16:00Z")
@K3 Thanks for the reply. Yes, you’ve already responded to the other post, I was just letting @Hakuna_Matata know the situation. Thanks guys. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 28, 2025, 10:09pm UTC](https://forum.convai.com/t/cloned-characters-are-not-responding/3869/16 "2025-05-28T22:09:56Z")
Closed on May 28, 2025, 10:09pm UTC