# Convai Character Not Responding to Text or Voice Input in UE 5.6 VR Project

**URL:** <https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221>\
**Category:** Character Intelligence\
**Tags:** question, conversation-issues\
**Created:** [May 21, 2026, 6:59am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221 "2026-05-21T06:59:34Z")\
**Posts on this page:** 19\
**Page:** 1

<div class="post-metadata">

**Author:** ![Project\_Account](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/project_account/32/7181_2.png) [@Project\_Account](https://forum.convai.com/u/Project_Account)\
**Post date:** [May 21, 2026, 6:59am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/1 "2026-05-21T06:59:34Z")

</div>

We are developing a VR mock interview system in Unreal Engine 5.6 using the VR Template and MetaHuman characters.  
We added the Convai plugin and connected a character using Character ID:  
1298e5ce-543b-11f1-a860-42010a7be02e  
Initially the character worked properly for both text and microphone input, but after reopening the project the character stopped responding completely.  
Current issues:

- Typed messages disappear after pressing Enter

- No response from character

- Microphone input also does not work

- No AI reply is generated

- Convai UI appears but no interaction happens

- We also arent getting any lipsync animation when the character spoke in our initial test phase.  
We already checked:

- API key

- Character ID

- Plugin enabled

- Internet connection  
Engine Version:  
Unreal Engine 5.6  
Plugin:  
Convai Unreal Engine Plugin  
Please help us identify the issue asap.

OUTPUT LOG -  
Cmd: voice.MicNoiseGateThreshold 0.01  
voice.MicNoiseGateThreshold = “0.01”  
Cmd: voice.SilenceDetectionThreshold 0.001  
voice.SilenceDetectionThreshold = “0.001”  
ConvaiPlayerLog: Registered with ConvaiSubsystem and bound to server connection state changes  
PIE: Server logged in  
PIE: Play in editor total start time 0.151 seconds.  
ConvaiSubsystemLog: OnConnectedToServer called  
ConvaiReferenceAudioThread: ConvaiReferenceAudioThread created with chunk size: 480  
ConvaiReferenceAudioThread: ConvaiReferenceAudioThread initialized  
ConvaiReferenceAudioThread: ConvaiReferenceAudioThread started running  
ConvaiReferenceAudioThread: Reference audio capture started  
ConvaiSubsystemLog: Started reference audio capture thread  
ConvaiPlayerLog: Server connection state changed: 2  
ConvaiPlayerLog: Server connected and auto-initialize enabled - starting session  
ConvaiPlayerLog: Started Streaming Audio  
ConvaiAudioLog: Using Microphone (3- High Definition Audio Device) as Audio capture device with NumChannels:2 and SampleRate:44100  
LogAudioCaptureCore: Display: WasapiCapture AudioFormat SampeRate: 44100, BitDepth: 32-Bit Floating Point  
ConvaiPlayerLog: Started default audio capture  
ConvaiChatbotComponentLog: OnConnectedToServer  
ConvaiSubsystemLog: 🔌 Attendee connected: convai-bot  
ConvaiChatbotComponentLog: OnAttendeeConnected  
LogViewport: Display: Viewport MouseLockMode Changed, LockOnCapture → LockAlways  
LogViewport: Display: Viewport HideCursorDuringCapture Changed, False → True  
LogViewport: Display: Viewport MouseCaptureMode Changed, CapturePermanently\_IncludingInitialMouseDown → CaptureDuringMouseDown  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“about”:{“library”:“pipecat-ai”,“library\_version”:“1.1.0”},“version”:“1.2.0”},“id”:“”,“label”:“rtvi-ai”,“type”:“bot-ready”}  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“animation”:“neurosync”,“llm\_model”:“gemini-3.1-flash-lite”,“llm\_provider”:“gemini”,“stt”:“SONIOX”,“tts”:“ConvaiGoogleHttpTTSService”,“type”:“session-config”},“label”:“rtvi-ai”,“type”:“server-message”}  
ConvaiSubsystemLog: Warning: OnDataPacketReceived: Unknown server type ‘session-config’.  
LogViewport: Display: Viewport MouseLockMode Changed, LockAlways → LockOnCapture  
LogViewport: Display: Viewport MouseCaptureMode Changed, CaptureDuringMouseDown → CapturePermanently  
ConvaiFaceSyncLog: ConvaiStopLipSync: Stopping lipsync - bIsPlaying: false, bIsPaused: false, TotalFrames: 0, FramesRemaining: 0, TotalDuration: 0.000, TimePlayed: 0.000, TimeRemaining: 0.000, TotalPausedDuration: 0.000  
ConvaiChatbotComponentLog: Character interrupted by user speaking  
LogViewport: Display: Viewport MouseLockMode Changed, LockOnCapture → LockAlways  
LogViewport: Display: Viewport MouseCaptureMode Changed, CapturePermanently → CaptureDuringMouseDown  
LogViewport: Display: Viewport MouseLockMode Changed, LockAlways → LockOnCapture  
LogViewport: Display: Viewport MouseCaptureMode Changed, CaptureDuringMouseDown → CapturePermanently  
ConvaiFaceSyncLog: ConvaiStopLipSync: Stopping lipsync - bIsPlaying: false, bIsPaused: false, TotalFrames: 0, FramesRemaining: 0, TotalDuration: 0.000, TimePlayed: 0.000, TimeRemaining: 0.000, TotalPausedDuration: 0.000  
ConvaiChatbotComponentLog: Character interrupted by user speaking  
LogSlate: Updating window title bar state: overlay mode, drag disabled, window buttons hidden, title bar hidden  
LogWorld: BeginTearingDown for /Game/VRTemplate/Maps/UEDPIE\_0\_VRTemplateMap  
LogCrowdFollowing: Warning: Unable to find RecastNavMesh instance while trying to create UCrowdManager instance  
ConvaiFaceSyncLog: ConvaiStopLipSync: Stopping lipsync - bIsPlaying: false, bIsPaused: false, TotalFrames: 0, FramesRemaining: 0, TotalDuration: 0.000, TimePlayed: 0.000, TimeRemaining: 0.000, TotalPausedDuration: 0.000  
ConvaiConnectionManagerLog: Character [1298e5ce-543b-11f1-a860-42010a7be02e]: Connection released — TTL is 0, disconnecting immediately  
ConvaiSubsystemLog: 🔌 Attendee disconnected via session disconnect: convai-bot  
ConvaiSubsystemLog: Disconnecting character session  
ConvaiChatbotComponentLog: Session stopped for character ID: 1298e5ce-543b-11f1-a860-42010a7be02e  
ConvaiPlayerLog: Stopped Streaming Audio  
ConvaiSubsystemLog: Disconnecting player session  
ConvaiReferenceAudioThread: Stopped recording reference audio  
ConvaiReferenceAudioThread: Reference audio capture stopped  
ConvaiReferenceAudioThread: Warning: Reference audio capture not active  
ConvaiReferenceAudioThread: ConvaiReferenceAudioThread stop requested  
ConvaiReferenceAudioThread: ConvaiReferenceAudioThread stopped running  
ConvaiReferenceAudioThread: ConvaiReferenceAudioThread exiting  
ConvaiReferenceAudioThread: Warning: Reference audio capture not active  
ConvaiReferenceAudioThread: ConvaiReferenceAudioThread stop requested  
ConvaiReferenceAudioThread: ConvaiReferenceAudioThread destroyed  
ConvaiSubsystemLog: Stopped and cleaned up reference audio capture thread  
LogWorld: UWorld::CleanupWorld for VRTemplateMap, bSessionEnded=true, bCleanupResources=true  
LogSlate: InvalidateAllWidgets triggered. All widgets were invalidated  
LogPlayLevel: Display: Shutting down PIE online subsystems  
LogSlate: InvalidateAllWidgets triggered. All widgets were invalidated  
LogScript: Warning: Script Msg: No world was found for object (/Game/VRTemplate/Maps/UEDPIE\_0\_VRTemplateMap.VRTemplateMap:PersistentLevel.VRPawn\_C\_1.BP\_ConvaiPlayerComponent.ConvaiConnectionSessionProxy\_0) passed in to UEngine::GetWorldFromContextObject().  
ConvaiUtilsLog: Warning: Could not get pointer to a GameInstance  
LogScript: Warning: Script Msg: No world was found for object (/Engine/Transient.UnrealEdEngine\_0:GameInstance\_14.ConvaiSubsystem\_0.ConvaiConnectionSessionProxy\_0) passed in to UEngine::GetWorldFromContextObject().  
ConvaiUtilsLog: Warning: Could not get pointer to a GameInstance  
LogSlate: Updating window title bar state: overlay mode, drag disabled, window buttons hidden, title bar hidden  
LogScript: Warning: Script Msg: No world was found for object (/Game/VRTemplate/Maps/UEDPIE\_0\_VRTemplateMap.VRTemplateMap:PersistentLevel.VRPawn\_C\_1.BP\_ConvaiPlayerComponent) passed in to UEngine::GetWorldFromContextObject().  
ConvaiUtilsLog: Warning: Could not get pointer to a GameInstance  
LogAudioMixer: Deinitializing Audio Bus Subsystem for audio device with ID 16  
LogAudioMixer: Display: FMixerPlatformXAudio2::StopAudioStream() called. InstanceID=16, StreamState=4  
LogAudioMixer: Display: FMixerPlatformXAudio2::StopAudioStream() called. InstanceID=16, StreamState=2  
LogUObjectHash: Compacting FUObjectHashTables data took 1.09ms  
LogActorComponent: ReregisterComponent: (/Game/VRTemplate/Maps/VRTemplateMap.VRTemplateMap:PersistentLevel.REINST\_VRPawn\_C\_0.TRASH\_AudioComponent\_1) Not currently registered. Aborting.  
LogActorComponent: ReregisterComponent: (/Game/VRTemplate/Maps/VRTemplateMap.VRTemplateMap:PersistentLevel.REINST\_VRPawn\_C\_0.TRASH\_ConvaiAudioCaptureComponent\_0.AudioComponent\_0) Not currently registered. Aborting.  
LogActorComponent: ReregisterComponent: (/Game/VRTemplate/Maps/VRTemplateMap.VRTemplateMap:PersistentLevel.REINST\_VRPawn\_C\_0.TRASH\_AudioComponent\_2) Not currently registered. Aborting.  
LogActorComponent: ReregisterComponent: (/Game/VRTemplate/Maps/VRTemplateMap.VRTemplateMap:PersistentLevel.REINST\_VRPawn\_C\_0.TRASH\_ConvaiAudioCaptureComponent\_1.AudioComponent\_1) Not currently registered. Aborting.  
LogActorComponent: ReregisterComponent: (/Game/VRTemplate/Maps/VRTemplateMap.VRTemplateMap:PersistentLevel.REINST\_VRPawn\_C\_1.TRASH\_AudioComponent\_0) Not currently registered. Aborting.  
LogActorComponent: ReregisterComponent: (/Game/VRTemplate/Maps/VRTemplateMap.VRTemplateMap:PersistentLevel.REINST\_VRPawn\_C\_0.TRASH\_AudioComponent\_0) Not currently registered. Aborting.  
LogActorComponent: ReregisterComponent: (/Game/VRTemplate/Maps/VRTemplateMap.VRTemplateMap:PersistentLevel.REINST\_VRPawn\_C\_1.TRASH\_ConvaiAudioCaptureComponent\_42.AudioComponent\_1) Not currently registered. Aborting.  
LogActorComponent: ReregisterComponent: (/Game/VRTemplate/Maps/VRTemplateMap.VRTemplateMap:PersistentLevel.REINST\_VRPawn\_C\_1.TRASH\_ConvaiAudioCaptureComponent\_44.AudioComponent\_1) Not currently registered. Aborting.  
LogActorComponent: ReregisterComponent: (/Game/VRTemplate/Maps/VRTemplateMap.VRTemplateMap:PersistentLevel.REINST\_VRPawn\_C\_1.TRASH\_ConvaiAudioCaptureComponent\_43.AudioComponent\_1) Not currently registered. Aborting.  
LogActorComponent: ReregisterComponent: (/Game/VRTemplate/Maps/VRTemplateMap.VRTemplateMap:PersistentLevel.REINST\_VRPawn\_C\_2.TRASH\_ConvaiAudioCaptureComponent\_8.AudioComponent\_1) Not currently registered. Aborting.  
LogActorComponent: ReregisterComponent: (/Game/VRTemplate/Maps/VRTemplateMap.VRTemplateMap:PersistentLevel.REINST\_VRPawn\_C\_2.TRASH\_ConvaiAudioCaptureComponent\_9.AudioComponent\_1) Not currently registered. Aborting.  
LogActorComponent: ReregisterComponent: (/Game/VRTemplate/Maps/VRTemplateMap.VRTemplateMap:PersistentLevel.REINST\_VRPawn\_C\_4.TRASH\_ConvaiAudioCaptureComponent\_0.AudioComponent\_0) Not currently registered. Aborting.  
LogActorComponent: ReregisterComponent: (/Game/VRTemplate/Maps/VRTemplateMap.VRTemplateMap:PersistentLevel.REINST\_VRPawn\_C\_3.TRASH\_ConvaiAudioCaptureComponent\_7.AudioComponent\_1) Not currently registered. Aborting.  
LogActorComponent: ReregisterComponent: (/Game/VRTemplate/Maps/VRTemplateMap.VRTemplateMap:PersistentLevel.REINST\_VRPawn\_C\_3.TRASH\_ConvaiAudioCaptureComponent\_6.AudioComponent\_1) Not currently registered. Aborting.  
LogActorComponent: ReregisterComponent: (/Game/VRTemplate/Maps/VRTemplateMap.VRTemplateMap:PersistentLevel.REINST\_VRPawn\_C\_4.TRASH\_ConvaiAudioCaptureComponent\_1.AudioComponent\_1) Not currently registered. Aborting.  
LogActorComponent: ReregisterComponent: (/Game/VRTemplate/Maps/VRTemplateMap.VRTemplateMap:PersistentLevel.REINST\_VRPawn\_C\_4.TRASH\_ConvaiAudioCaptureComponent\_2.AudioComponent\_1) Not currently registered. Aborting.  
LogPlayLevel: Display: Destroying online subsystem :Context\_47

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [May 21, 2026, 7:49am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/2 "2026-05-21T07:49:13Z")

</div>

I tested this on my side, and it appears to be working correctly.

Could you please share the full logs so we can review the issue in more detail?

---

<div class="post-metadata">

**Author:** ![Project\_Account](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/project_account/32/7181_2.png) [@Project\_Account](https://forum.convai.com/u/Project_Account)\
**Post date:** [May 21, 2026, 8:29am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/3 "2026-05-21T08:29:22Z")

</div>

The character is working on website but not on unreal engine 5.6 , like we posted in the video previously  
here are the output logs-  
[LogStatsconvai.pdf](https://forum.convai.com/uploads/short-url/y9GPVz7Q3EfwKYNhYRj8OZle5SK.pdf) (376.4 KB)

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [May 21, 2026, 8:38am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/4 "2026-05-21T08:38:41Z")

</div>

I couldn’t see the issue clearly in the video. The video ends right after you send the message.

Also, based on the logs, it does not look like any interaction is being made with the character.

Could you please try sending a message to the character through the chatbox and share the result?

---

<div class="post-metadata">

**Author:** ![Project\_Account](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/project_account/32/7181_2.png) [@Project\_Account](https://forum.convai.com/u/Project_Account)\
**Post date:** [May 21, 2026, 10:11am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/5 "2026-05-21T10:11:35Z")

</div>

As you can see the character is not taking any inputs, neither audio nor text input, also after sometime it automatically got disconnected.

We have checked the character ID and correct API key, why are the inputs not being taken? And maybe that’s why it is not appearing in the output log as well .

 ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/1/1def4e08d1e4de4645ce0a817d88c4f346647187.jpeg)  
Also , as you can see in the image no sessions are being recorded , whereas when initially it had worked, every session entry was recorded on the website in character’s memory section.

Please kindly look into it. Thank you

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [May 21, 2026, 10:19am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/6 "2026-05-21T10:19:39Z")

</div>

Could you please share the logs from the Convai Editor UI?

You can export them by going to: **Convai Editor → Settings → Export Logs**

 ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/f/fb1b882da877297c5a0d563295b0b10046194697.png)

---

<div class="post-metadata">

**Author:** ![Project\_Account](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/project_account/32/7181_2.png) [@Project\_Account](https://forum.convai.com/u/Project_Account)\
**Post date:** [May 21, 2026, 10:54am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/7 "2026-05-21T10:54:37Z")

</div>

![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/e/ecad3e881df42ee909ae0999b0e8156e610f5a34.png)  
 ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/d/dbc19b75a48c3cadb88714d4a2c2bfb6140c10f9.png)

The Convai logs and Engine logs file were empty, we have shared all the rest of the files to you.  
Please kindly look into it. Thank you.

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [May 21, 2026, 10:59am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/8 "2026-05-21T10:59:43Z")

</div>

The most important logs appear to be missing or empty, so we are not able to fully investigate the issue yet.

Could you please let us know which version of the Convai plugin you are using?

---

<div class="post-metadata">

**Author:** ![Project\_Account](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/project_account/32/7181_2.png) [@Project\_Account](https://forum.convai.com/u/Project_Account)\
**Post date:** [May 21, 2026, 11:08am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/9 "2026-05-21T11:08:11Z")

</div>

[MyProject56\_20260521\_112127\_Default.log](https://forum.convai.com/uploads/short-url/qlgMVgqcZgiuwd0YIzqtUxGQJw1.log) (972 Bytes)  
[MyProject56\_20260521\_112559\_Default.log](https://forum.convai.com/uploads/short-url/wjvvlx35HJ0nDpkMUFSU9INv3kz.log) (358 Bytes)  
[MyProject56\_20260521\_112953\_Default.log](https://forum.convai.com/uploads/short-url/7KV2j9ZrE8wzVQOo0ZoextdKqRp.log) (174.9 KB)  
[MyProject56\_20260521\_130638\_Default.log](https://forum.convai.com/uploads/short-url/2dtvOG5Gb020F6dhSNs16h16vR.log) (14.4 KB)  
[MyProject56\_20260521\_135131\_Default.log](https://forum.convai.com/uploads/short-url/7MbyerMph5viiO4QhM8AOAtqISE.log) (14.3 KB)  
[MyProject56\_20260521\_140423\_Default.log](https://forum.convai.com/uploads/short-url/3XSrZeKTUFONYkDUWDnIJ9nW6wr.log) (26.2 KB)  
[MyProject56\_20260521\_152106\_Default.log](https://forum.convai.com/uploads/short-url/bohDkAudBpZqEvFNUVIClhDMFo4.log) (76.9 KB)

 ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/e/e5d6b2d82f9a05093075d23fb2bc621d9cf00ffa.png)  
 ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/5/5c31cf98bbbe84772ef8b5b7f2418b898ae7d590.jpeg)

We found this another Convai logs folder , please check if these are the missing ones. Also the version we are using is 4.00-beta.15 . Thank you

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [May 21, 2026, 12:23pm UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/10 "2026-05-21T12:23:47Z")

</div>

Which Convai account does the API key you are using belong to?

---

<div class="post-metadata">

**Author:** ![Project\_Account](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/project_account/32/7181_2.png) [@Project\_Account](https://forum.convai.com/u/Project_Account)\
**Post date:** [May 21, 2026, 3:10pm UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/12 "2026-05-21T15:10:09Z")

</div>

[vr22project2526@gmail.com](mailto:vr22project2526@gmail.com)

 ![Screenshot_2026-05-21-20-26-32-343_com.android.chrome](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/e/e5d7b96e5550d3a141c9fcaeb7116e68c454896c.jpeg)  
this is the email of the convai account who’s API key we are using in project

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [May 21, 2026, 6:46pm UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/13 "2026-05-21T18:46:26Z")

</div>

I tested this character using your API key, and it is working correctly on my side.

My recommendation is to create a new project and test it there. In your project directory, create a **Plugins** folder, then download the latest version from the link below. After downloading, move the **Convai** folder from the downloaded files into your project’s **Plugins** folder and test again.

> **[Releases · Conv-AI/Convai-UnrealEngine-SDK-V4](https://github.com/Conv-AI/Convai-UnrealEngine-SDK-V4/releases)**
>
> Contains updated plugin for Convai Unreal Engine. Contribute to Conv-AI/Convai-UnrealEngine-SDK-V4 development by creating an account on GitHub.

---

<div class="post-metadata">

**Author:** ![Project\_Account](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/project_account/32/7181_2.png) [@Project\_Account](https://forum.convai.com/u/Project_Account)\
**Post date:** [May 22, 2026, 7:42am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/14 "2026-05-22T07:42:24Z")

</div>

As you can see, its still not working.  
We followed this exact steps:-  
1.Downloaded the Convai plugn 5.6 on github link you provided.  
 ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/d/d57c8c7070e7c7d7f4420cd70aa30e081f1a7c40.jpeg)

2.Created a new project in Virtual Reality Template (since we are working on VR project). And in plugins we added the convai plugin and connected it with our account.

1. Downloaded metahuman preset and added it to scene and made changes in blueprints like adding chatbot component and facesync component and convai animation to body and face.

 ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/f/f8f6de441f2473e5f6d70f2c2436504dab0ce09e.png)  
Changed the class to pawn because it gave warning if we kept it as Convai Base Character.  
 ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/optimized/2X/f/fef9582d8860f58c7a22811a54499efd2b412eb9_2_690x15.png)

1. Added a VRpawn component from vrtemplate and added the BP convai player .  

2. Then we started the play button, and tried giving text input but as you can see in the video it is not working.

Output log:-  
[LogStatsconvai2.pdf](https://forum.convai.com/uploads/short-url/6si2CU6fPd4wXI4iEgW0G8GAy1.pdf) (406.3 KB)  
[Mockverse\_20260522\_110226\_Default.log](https://forum.convai.com/uploads/short-url/uaQFlppWHY1F4lfSaSFwYBKkjNW.log) (358 Bytes)  
[Mockverse\_20260522\_111213\_Default.log](https://forum.convai.com/uploads/short-url/avGRd6WxAAj7kTfLoi3Cv2xm2aG.log) (358 Bytes)  
[Mockverse\_20260522\_112722\_Default.log](https://forum.convai.com/uploads/short-url/a8gqvphk8sSVFb7pnVJM5S1OTtF.log) (43.4 KB)  
[Mockverse\_20260522\_123258\_Default.log](https://forum.convai.com/uploads/short-url/fWFVMjsIo4GBIvrPdotYf5F5H5F.log) (911 Bytes)  
[Mockverse\_20260522\_123407\_Default.log](https://forum.convai.com/uploads/short-url/vrkLpOOG0Q73OgX1wPn7Rn6Dw92.log) (127.9 KB)  
[Mockverse\_20260522\_124835\_Default.log](https://forum.convai.com/uploads/short-url/89OHfPPemNuMeoG8GwhwcB942kX.log) (29.6 KB)  
[Mockverse.log](https://forum.convai.com/uploads/short-url/bVJSYV6tQBTiKgfV8wL3ypNkscw.log) (171.1 KB)  
[Manifest.json](https://forum.convai.com/uploads/short-url/7K1H4bASYpo8pcOLqENHpT1VJGk.json) (1011 Bytes)  
[SystemInfo.json](https://forum.convai.com/uploads/short-url/v3lrRyQlm9D5F9Q6FhaFicTmcOH.json) (5.7 KB)  
[ConvaiEditorSettings.pdf](https://forum.convai.com/uploads/short-url/ln9emrOpJ5owvNx8ErdC0tBkZra.pdf) (216.0 KB)  
[DefaultEngine.pdf](https://forum.convai.com/uploads/short-url/lniMK5h0x9pc0hSVT9kuCe7bnmg.pdf) (243.4 KB)  
[DefaultGame.pdf](https://forum.convai.com/uploads/short-url/iMxCj1aonDPPPEE5DPbJsaCiBAn.pdf) (206.9 KB)

Can you please kindly look into it and tell where are we going wrong ? It will be very helpful if you could guide us how you made the project as you said it is working on your side. Thank you .

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [May 22, 2026, 7:48am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/15 "2026-05-22T07:48:34Z")

</div>

The issue is clearer now.

Please follow the steps shown in this video and apply them exactly as demonstrated:

[![](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/4/4619c16815de3a0deac2b866d80c7ad7c8bc10a3.jpeg "Real-Time AI Conversations & Facial Animation for MetaHumans | Convai Unreal Engine Tutorial") ](https://www.youtube.com/watch?v=4fMCKkrfyaA)

For now, please do not add or configure anything related to VR. First, confirm that the basic setup works correctly. Once that is working, you can move on to the VR-specific setup.

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<div class="post-metadata">

**Author:** ![Project\_Account](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/project_account/32/7181_2.png) [@Project\_Account](https://forum.convai.com/u/Project_Account)\
**Post date:** [May 22, 2026, 8:04am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/16 "2026-05-22T08:04:33Z")

</div>

We had tried the exact steps as shown in the video you provided , without any VR components / steps, but it still hadnt worked.  
Can you please guide what can we do? Thank you.

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [May 22, 2026, 8:10am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/17 "2026-05-22T08:10:55Z")

</div>

Did you create a new project?

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<div class="post-metadata">

**Author:** ![Project\_Account](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/project_account/32/7181_2.png) [@Project\_Account](https://forum.convai.com/u/Project_Account)\
**Post date:** [May 22, 2026, 8:40am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/18 "2026-05-22T08:40:07Z")

</div>

Yes we had created an entire new project, still it wasnt working. What do we do, please guide us, thank you.

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<div class="post-metadata">

**Author:** ![Project\_Account](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/project_account/32/7181_2.png) [@Project\_Account](https://forum.convai.com/u/Project_Account)\
**Post date:** [May 26, 2026, 11:13am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/19 "2026-05-26T11:13:33Z")

</div>

Our project is finally responding to input  
Problem: Character was not responding to inputs and also the text was disappearing from the chat UI. All the settings was done correctly but still issue sustained.

Solution: finally we tried a different internet connection, shifted from ethernet to mobile hotspot and this resolved the issue.

Thanks a lot Convai forum and @K3 for your throughout support and guidance.

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\
**Post date:** [June 25, 2026, 11:14am UTC](https://forum.convai.com/t/convai-character-not-responding-to-text-or-voice-input-in-ue-5-6-vr-project/6221/20 "2026-06-25T11:14:05Z")

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Closed on June 25, 2026, 11:14am UTC

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