# Convai face and body animations are missing skeletons when using Metahuman UE 5.4 **URL:** \ **Category:** Unreal Engine Plugin\ **Tags:** question, unreal-engine\ **Created:** [March 18, 2025, 10:49pm UTC](https://forum.convai.com/t/convai-face-and-body-animations-are-missing-skeletons-when-using-metahuman-ue-5-4/3299 "2025-03-18T22:49:48Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![jesseazueta](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jesseazueta/32/3504_2.png) [@jesseazueta](https://forum.convai.com/u/jesseazueta)\ **Post date:** [March 18, 2025, 10:49pm UTC](https://forum.convai.com/t/convai-face-and-body-animations-are-missing-skeletons-when-using-metahuman-ue-5-4/3299/1 "2025-03-18T22:49:48Z")
I am following the documentation step by step but I keep running into this. I tried with a custom metahuman I made as well a preset metahuman and still get the following. Anyone know how to get around this? ![Error_02](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/7/7219affb4ae368fcf0cb44ae99646205e9660c16.jpeg) ![Error_01](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/6/6d8556d0b39884c0b3b06c7fc1e6493da2ddc1ae.jpeg) ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [March 18, 2025, 11:24pm UTC](https://forum.convai.com/t/convai-face-and-body-animations-are-missing-skeletons-when-using-metahuman-ue-5-4/3299/2 "2025-03-18T23:24:36Z")
Hello @jesseazueta, **Welcome to the Convai Developer Forum!** Could you share more details about when exactly this issue appears? Does it occur suddenly, or after a specific step during the integration process? The more context you can provide, the better we can assist you. Looking forward to helping you resolve this! ---
**Author:** ![jesseazueta](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jesseazueta/32/3504_2.png) [@jesseazueta](https://forum.convai.com/u/jesseazueta)\ **Post date:** [March 19, 2025, 12:07am UTC](https://forum.convai.com/t/convai-face-and-body-animations-are-missing-skeletons-when-using-metahuman-ue-5-4/3299/3 "2025-03-19T00:07:18Z")
This is what I did. I created a new Unreal project version 5.4. I installed the Convai plugin and restarted the engine. I copied the API key and entered it in the project settings. I enabled the plugin and restarted the engine. I then created a new level and opened bridge. I added a preset metahuman (cooper) and enabled all the missing plugins. I then went into the metahuman blueprint and went to the body and in the details panel I went to the anim class and set it to Convai\_MetaHuman\_BodyAnim. I did the same with the face. I then set the parent class to Convai Base Character and I compile the BP. However the animations dont show at this stage. When I hit simulate, I get the errors above. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [March 19, 2025, 12:23am UTC](https://forum.convai.com/t/convai-face-and-body-animations-are-missing-skeletons-when-using-metahuman-ue-5-4/3299/4 "2025-03-19T00:23:29Z")
Thanks for the detailed explanation! Could you please share full-screen screenshots showing exactly what modifications you made in your Metahuman blueprint? ---
**Author:** ![jesseazueta](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jesseazueta/32/3504_2.png) [@jesseazueta](https://forum.convai.com/u/jesseazueta)\ **Post date:** [March 19, 2025, 12:34am UTC](https://forum.convai.com/t/convai-face-and-body-animations-are-missing-skeletons-when-using-metahuman-ue-5-4/3299/5 "2025-03-19T00:34:12Z")
![body_anim bp](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/1/11adcf9efca0b0f11571f0e0390b477440056f4b.png) ![face_anim bp](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/1/1c7bf14a0821265d7488de39f269a2093a74dc08.png) ![parent class](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/1/17e3df4b131d21b0ada8761ecdc2b11d8c419afc.png) ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [March 19, 2025, 12:46am UTC](https://forum.convai.com/t/convai-face-and-body-animations-are-missing-skeletons-when-using-metahuman-ue-5-4/3299/6 "2025-03-19T00:46:46Z")
Thanks for the detailed steps you’ve shared. Let’s try a fresh setup to eliminate any potential glitches during the initial setup: 1. Go to Epic Games Launcher \> Unreal Engine \> Library, and under version 5.4, click Installed Plugins. ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/6/6a51c06db01bee2d77811835d59748be72514bba.png) 1. In the popup window, find Convai and click Remove to uninstall the plugin. ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/d/d3f77cafb67e93940cc705832ad71ecd70b15737.png) 1. Re-download Convai and create a new clean Unreal project. 2. Import the Convai plugin into this new project. 3. Start with your Metahuman: First, change its Parent Class to `Convai Base Character`. 4. Then assign the appropriate Animation Blueprints (ABPs) for both body and face. Try this step-by-step clean setup and let us know how it goes. Looking forward to your update! ---
**Author:** ![jesseazueta](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jesseazueta/32/3504_2.png) [@jesseazueta](https://forum.convai.com/u/jesseazueta)\ **Post date:** [March 19, 2025, 2:09am UTC](https://forum.convai.com/t/convai-face-and-body-animations-are-missing-skeletons-when-using-metahuman-ue-5-4/3299/7 "2025-03-19T02:09:40Z")
This worked!! Thank you ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [March 19, 2025, 2:12am UTC](https://forum.convai.com/t/convai-face-and-body-animations-are-missing-skeletons-when-using-metahuman-ue-5-4/3299/8 "2025-03-19T02:12:42Z")
Closed on March 19, 2025, 2:12am UTC