Convai: Invalid Plan Error

Unity Bugs
1

Hello,

I’ve been using the Convai plugin for a while on the free plan but now I get this console error:
RpcException: Status(StatusCode=InvalidArgument, Detail=“Invalid plan found for the API Key.”)
Convai.Scripts.Utils.ConvaiGRPCAPI.ProcessAudioChunk (Grpc.Core.AsyncDuplexStreamingCall2[TRequest,TResponse] call, System.Int32 diff, System.Collections.Generic.IReadOnlyList1[T] audioData) (at Assets/Convai/Scripts/Runtime/Core/ConvaiGRPCAPI.cs:528)
Convai.Scripts.Utils.ConvaiGRPCAPI.ProcessAudioContinuously (Grpc.Core.AsyncDuplexStreamingCall`2[TRequest,TResponse] call, System.Int32 recordingFrequency, System.Int32 recordingLength, UnityEngine.AudioClip audioClip) (at Assets/Convai/Scripts/Runtime/Core/ConvaiGRPCAPI.cs:458)
Convai.Scripts.Utils.ConvaiGRPCAPI.StartRecordAudio (Service.ConvaiService+ConvaiServiceClient client, System.Boolean isActionActive, System.Boolean isLipSyncActive, System.Int32 recordingFrequency, System.Int32 recordingLength, System.String characterID, Service.ActionConfig actionConfig, Service.FaceModel faceModel) (at Assets/Convai/Scripts/Runtime/Core/ConvaiGRPCAPI.cs:358)
Convai.Scripts.ConvaiNPC.StartListening () (at Assets/Convai/Scripts/Runtime/Core/ConvaiNPC.cs:336)
System.Runtime.CompilerServices.AsyncMethodBuilderCore+<>c.b__7_0 (System.Object state) (at <787acc3c9a4c471ba7d971300105af24>:0)
UnityEngine.UnitySynchronizationContext+WorkRequest.Invoke () (at <3b24cc7fa9794ed8ab04312c53e6dedd>:0)
UnityEngine.UnitySynchronizationContext.Exec () (at <3b24cc7fa9794ed8ab04312c53e6dedd>:0)
UnityEngine.UnitySynchronizationContext.ExecuteTasks () (at <3b24cc7fa9794ed8ab04312c53e6dedd>:0)

I’ve tried changing the API key and I haven’t gotten any errors about meeting the interaction quota yet.

2

Hello @Silvia_De_Benedictis :wave:, Welcome to Convai Developer Forum!

Thank you for reaching out!

The error message you’re encountering indicates an issue with your Convai plan. For questions related to Billing, Account, or Plan, please send an email to support@convai.com. Our support team will assist you in resolving this promptly.

If you have any other questions, feel free to reach out.