# ElevenLabs api error on latest convai AI NPCs in VR

**URL:** <https://forum.convai.com/t/elevenlabs-api-error-on-latest-convai-ai-npcs-in-vr/2166>\
**Category:** Unity SDK\
**Tags:** question, unity\
**Created:** [November 18, 2024, 5:35pm UTC](https://forum.convai.com/t/elevenlabs-api-error-on-latest-convai-ai-npcs-in-vr/2166 "2024-11-18T17:35:03Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 18, 2024, 5:35pm UTC](https://forum.convai.com/t/elevenlabs-api-error-on-latest-convai-ai-npcs-in-vr/2166/1 "2024-11-18T17:35:03Z")

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**Original Discord Post by sachin\_pandey1211\_79866 | 2024-11-18 17:35:03**

We are trying to use AI NPCs in VR setup in unity but we are not using elevenlabs api integration in the project. Can any one tell me how we can use non elevenlabs api to resolve the problem.

Error:- [Error][Character]: Grpc.Core.RpcException: Status(StatusCode=PermissionDenied, Detail=“Your Elevenlabs voice quota is exhausted. Please upgrade your plan or choose a non-Elevenlabs voice to continue.”)  
at Grpc.Core.Internal.ClientResponseStream`2[TRequest,TResponse].MoveNext (System.Threading.CancellationToken token) [0x00114] in <a15c3a9d71174e258510eb391d72d345>:0 at Convai.Scripts.Runtime.Core.ConvaiGRPCAPI.ReceiveResultFromServer (Grpc.Core.AsyncDuplexStreamingCall`2[TRequest,TResponse] call, System.Threading.CancellationToken cancellationToken, Convai.Scripts.Runtime.Core.ConvaiNPC npc) [0x00144] in D:\Unity Repo\ExpoConvai\Assets\Convai\Scripts\Runtime\Core\ConvaiGRPCAPI.cs:571  
at Convai.Scripts.Runtime.Core.ConvaiGRPCAPI+\<\>c\_\_DisplayClass36\_0.b\_\_0 () [0x0003e] in D:\Unity Repo\ExpoConvai\Assets\Convai\Scripts\Runtime\Core\ConvaiGRPCAPI.cs:769  
at Convai.Scripts.Runtime.Core.ConvaiGRPCAPI.SendTriggerData (Service.ConvaiService+ConvaiServiceClient client, System.String characterID, Service.TriggerConfig triggerConfig, Convai.Scripts.Runtime.Core.ConvaiNPC sendingNPC) [0x0023f] in D:\Unity Repo\ExpoConvai\Assets\Convai\Scripts\Runtime\Core\ConvaiGRPCAPI.cs:773

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 18, 2024, 7:18pm UTC](https://forum.convai.com/t/elevenlabs-api-error-on-latest-convai-ai-npcs-in-vr/2166/2 "2024-11-18T19:18:20Z")

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**Reply by k3kalinix | 2024-11-18 19:18:20**

Hello \<@1172236550533300310\> 👋🏻,

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 18, 2024, 7:20pm UTC](https://forum.convai.com/t/elevenlabs-api-error-on-latest-convai-ai-npcs-in-vr/2166/3 "2024-11-18T19:20:02Z")

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**Reply by k3kalinix | 2024-11-18 19:20:02**

You need to update your plan. As the error says, you don’t have enough quota.

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 19, 2024, 2:44pm UTC](https://forum.convai.com/t/elevenlabs-api-error-on-latest-convai-ai-npcs-in-vr/2166/4 "2024-11-19T14:44:13Z")

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**Reply by sachin\_pandey1211\_79866 | 2024-11-19 14:44:13**

I don’t have the elevenlabs api integrated

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 19, 2024, 2:44pm UTC](https://forum.convai.com/t/elevenlabs-api-error-on-latest-convai-ai-npcs-in-vr/2166/5 "2024-11-19T14:44:58Z")

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**Reply by k3kalinix | 2024-11-19 14:44:58**

You need to update your Convai plan.

[https://convai.com/pricing](https://convai.com/pricing)

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 25, 2024, 12:01pm UTC](https://forum.convai.com/t/elevenlabs-api-error-on-latest-convai-ai-npcs-in-vr/2166/6 "2024-11-25T12:01:20Z")

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