# ElevenLabs: Get Response Failed Invalid voice name. Please use a valid voice
**URL:** https://forum.convai.com/t/elevenlabs-get-response-failed-invalid-voice-name-please-use-a-valid-voice/1280
**Category:** Unreal Engine Plugin
**Tags:** question, unreal-engine
**Created:** [July 22, 2024, 2:08am UTC](https://forum.convai.com/t/elevenlabs-get-response-failed-invalid-voice-name-please-use-a-valid-voice/1280 "2024-07-22T02:08:42Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [July 22, 2024, 2:08am UTC](https://forum.convai.com/t/elevenlabs-get-response-failed-invalid-voice-name-please-use-a-valid-voice/1280/1 "2024-07-22T02:08:42Z")
**Original Discord Post by nazbee | 2024-07-22 02:08:42**
I’m testing out an ElevenLabs Pro account.
I created 2 voices using the instant clone feature and added the API key in convai.
After a few hours the voices have shown up in the voice selection list, but when trying to use them there are multiple errors- the same that I see some other users are encountering. There are no token quota issues with the elevenlabs pro account.
Playground voice list error:
Voice sample is not available
Playground error:
Something went wrong!
Get Response Failed Invalid voice name. Please use a valid voice.
Unreal error:
ConvaiGRPCLog: Warning: OnStreamFinish: Status:Not Ok | Debug Log: | Error message:Get Response Failed Invalid voice name. Please use a valid voice. | Error Details:
AGet Response Failed Invalid voice name. Please use a valid voice. | Error Code:13
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [July 22, 2024, 9:55am UTC](https://forum.convai.com/t/elevenlabs-get-response-failed-invalid-voice-name-please-use-a-valid-voice/1280/2 "2024-07-22T09:55:24Z")
**Reply by k3kalinix | 2024-07-22 09:55:24**
Hello \<@191760948002947073\>, Could you please share character ID?
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [July 22, 2024, 11:56am UTC](https://forum.convai.com/t/elevenlabs-get-response-failed-invalid-voice-name-please-use-a-valid-voice/1280/3 "2024-07-22T11:56:06Z")
**Reply by nazbee | 2024-07-22 11:56:06**
\<@1023671043287699568\> sure, i sent them to you by dm
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [July 22, 2024, 6:00pm UTC](https://forum.convai.com/t/elevenlabs-get-response-failed-invalid-voice-name-please-use-a-valid-voice/1280/4 "2024-07-22T18:00:59Z")
**Reply by d\_acharyya | 2024-07-22 18:00:59**
Hi \<@191760948002947073\> can you please give it a try now once ?
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [July 22, 2024, 6:21pm UTC](https://forum.convai.com/t/elevenlabs-get-response-failed-invalid-voice-name-please-use-a-valid-voice/1280/5 "2024-07-22T18:21:46Z")
**Reply by nazbee | 2024-07-22 18:21:46**
\<@547328106927620106\> still same error. I tested in both english and japanese
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [July 23, 2024, 1:34am UTC](https://forum.convai.com/t/elevenlabs-get-response-failed-invalid-voice-name-please-use-a-valid-voice/1280/6 "2024-07-23T01:34:49Z")
**Reply by nazbee | 2024-07-23 01:34:49**
\<@547328106927620106\> its working now, thanks! Is this likely to happen every time I add new voices? Is there some setting that influences it?
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [July 23, 2024, 1:50am UTC](https://forum.convai.com/t/elevenlabs-get-response-failed-invalid-voice-name-please-use-a-valid-voice/1280/7 "2024-07-23T01:50:35Z")
**Reply by nazbee | 2024-07-23 01:50:35**
\<@547328106927620106\> \<@1023671043287699568\> btw- are you able to make convai voice HQHL\_Jinx available for Japanese too?
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [July 23, 2024, 9:39pm UTC](https://forum.convai.com/t/elevenlabs-get-response-failed-invalid-voice-name-please-use-a-valid-voice/1280/8 "2024-07-23T21:39:00Z")
**Reply by k3kalinix | 2024-07-23 21:39:00**
\<@547328106927620106\>
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [July 24, 2024, 7:17am UTC](https://forum.convai.com/t/elevenlabs-get-response-failed-invalid-voice-name-please-use-a-valid-voice/1280/9 "2024-07-24T07:17:06Z")
**Reply by d\_acharyya | 2024-07-24 07:17:06**
Hi \<@191760948002947073\> the thing is the HQHL\_Jinx voice was experimental and it’s going to be discontinued soon.
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [July 24, 2024, 10:26am UTC](https://forum.convai.com/t/elevenlabs-get-response-failed-invalid-voice-name-please-use-a-valid-voice/1280/10 "2024-07-24T10:26:44Z")
**Reply by nazbee | 2024-07-24 10:26:44**
\<@547328106927620106\> ah i see! Shoot, its a great voice- very successful experiment.
I hope we have more voices of that quality in the future.
Particularly, there are currently no good child/young voices for either boy or girl
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [November 25, 2024, 12:14pm UTC](https://forum.convai.com/t/elevenlabs-get-response-failed-invalid-voice-name-please-use-a-valid-voice/1280/11 "2024-11-25T12:14:55Z")
This conversation happened on the Convai Discord Server, so this post will be closed.