# ElevenLabs voices no longer available for Norwegian **URL:** \ **Category:** Voice, Speech & Language\ **Tags:** elevenlabs, question, bug\ **Created:** [April 10, 2025, 9:44am UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558 "2025-04-10T09:44:21Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![heivoll](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/heivoll/32/4738_2.png) [@heivoll](https://forum.convai.com/u/heivoll)\ **Post date:** [April 10, 2025, 9:44am UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558/1 "2025-04-10T09:44:22Z")
We’ve used ElevenLabs voices in Convai for a while (for English and Norwegian), and it’s been working well. We’re aware of the ~12hr normal cache delay between adding a voice and it showing up in Convai. However, it had taken more than 5 days without new voices showing up now. We therefore tried to remove the key and add again. After this, no ElevenLabs Private voices show up for Norwegian at all, but they’re available for other languages. Could the ElevenLabs voices be set up so they’re correctly working with Norwegian (nb-NO) again? Thank you, Anders ---
**Author:** ![heivoll](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/heivoll/32/4738_2.png) [@heivoll](https://forum.convai.com/u/heivoll)\ **Post date:** [April 11, 2025, 2:42pm UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558/2 "2025-04-11T14:42:52Z")
From what I can tell, this seems to be a config issue on your end, as it seems that all voices have an array with supported languages. If you would be able to add nb-NO to ElevenLabs voices (private ones) the issue should be fixed. As of now, our characters aren’t really working. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [April 11, 2025, 7:04pm UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558/3 "2025-04-11T19:04:07Z")
Hello @heivoll, Thank you for providing the details. Could you please share the Character ID you’re using? ---
**Author:** ![heivoll](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/heivoll/32/4738_2.png) [@heivoll](https://forum.convai.com/u/heivoll)\ **Post date:** [April 11, 2025, 9:57pm UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558/4 "2025-04-11T21:57:45Z")
Hi @K3, thank you for the reply! It’s not a specific character, as the issue happens for all characters across the board - and we can’t set the voices we want to for new ones. But one of our characters is 9565ee7c-1466-11f0-8692-42010a7be01a - which we’ve given a different voice for now ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [April 12, 2025, 12:46am UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558/5 "2025-04-12T00:46:58Z")
Yes, I know, we need your email or character ID to access all the details. That’s why I am asking. ---
**Author:** ![Deepankar\_Acharyya](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/deepankar_acharyya/32/2615_2.png) [@Deepankar\_Acharyya](https://forum.convai.com/u/Deepankar_Acharyya)\ **Post date:** [April 14, 2025, 4:51am UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558/6 "2025-04-14T04:51:52Z")
Hi @heivoll sorry for the inconvenience caused. We have currently circumvented the issue and working towards a permanent fix. Can you pls check the voices once after sometime - it should be available with the Norwegian language. ---
**Author:** ![heivoll](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/heivoll/32/4738_2.png) [@heivoll](https://forum.convai.com/u/heivoll)\ **Post date:** [April 14, 2025, 8:47pm UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558/7 "2025-04-14T20:47:51Z")
@K3 @Deepankar_Acharyya Thank you for looking into it! Yes, it seems to work correctly now 🙂 Is there anything in particular I need to think about since it’s a circumvention/workaround, or will it work as normal on our end? Would it be safe to remove and add the ElevenLabs key again to “refresh” the voices if we need to later? ---
**Author:** ![Deepankar\_Acharyya](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/deepankar_acharyya/32/2615_2.png) [@Deepankar\_Acharyya](https://forum.convai.com/u/Deepankar_Acharyya)\ **Post date:** [April 15, 2025, 5:56am UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558/8 "2025-04-15T05:56:37Z")
@heivoll nothing is required to be done at your end. ---
**Author:** ![heivoll](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/heivoll/32/4738_2.png) [@heivoll](https://forum.convai.com/u/heivoll)\ **Post date:** [April 25, 2025, 10:14am UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558/9 "2025-04-25T10:14:33Z")
@Deepankar_Acharyya Hi, I’m afraid we’re experiencing the problem again. We were experiencing issues with voices not refreshing, so we updated the ElevenLabs key. Now we don’t have any ElevenLabs private voices available in Norwegian again. Example character: 9565ee7c-1466-11f0-8692-42010a7be01a ---
**Author:** ![Deepankar\_Acharyya](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/deepankar_acharyya/32/2615_2.png) [@Deepankar\_Acharyya](https://forum.convai.com/u/Deepankar_Acharyya)\ **Post date:** [April 25, 2025, 1:35pm UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558/10 "2025-04-25T13:35:55Z")
Hey @heivoll is it still not showing? Sometimes it might take time to get reflected. ---
**Author:** ![heivoll](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/heivoll/32/4738_2.png) [@heivoll](https://forum.convai.com/u/heivoll)\ **Post date:** [April 25, 2025, 1:38pm UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558/11 "2025-04-25T13:38:14Z")
Hi @Deepankar_Acharyya , unfortunately not yet. I can see the voices in other languages, but not Norwegian. For example, I have 281 voices available for Finnish, but only 229 for Norwegian. ---
**Author:** ![Deepankar\_Acharyya](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/deepankar_acharyya/32/2615_2.png) [@Deepankar\_Acharyya](https://forum.convai.com/u/Deepankar_Acharyya)\ **Post date:** [April 25, 2025, 2:01pm UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558/12 "2025-04-25T14:01:27Z")
From backend side - all looks good. Let me clear out the cache and see. ---
**Author:** ![Deepankar\_Acharyya](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/deepankar_acharyya/32/2615_2.png) [@Deepankar\_Acharyya](https://forum.convai.com/u/Deepankar_Acharyya)\ **Post date:** [April 25, 2025, 2:18pm UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558/13 "2025-04-25T14:18:51Z")
@heivoll can you check now? ---
**Author:** ![heivoll](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/heivoll/32/4738_2.png) [@heivoll](https://forum.convai.com/u/heivoll)\ **Post date:** [April 25, 2025, 2:41pm UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558/14 "2025-04-25T14:41:13Z")
@Deepankar_Acharyya Now it works again. Thank you! ---
**Author:** ![heivoll](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/heivoll/32/4738_2.png) [@heivoll](https://forum.convai.com/u/heivoll)\ **Post date:** [May 12, 2025, 1:21pm UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558/15 "2025-05-12T13:21:46Z")
@Deepankar_Acharyya Hi. Would it be possible to get a similar fix for Swedish (sv-SE)? As of now, it only has GCP and Azure voices available, but it’s actually supported by ElevenLabs and OpenAI as well. ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\ **Post date:** [June 11, 2025, 1:22pm UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558/16 "2025-06-11T13:22:40Z")
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