# Error 13 on long PTT

**URL:** <https://forum.convai.com/t/error-13-on-long-ptt/4372>\
**Category:** Unreal Engine Plugin\
**Tags:** language-and-speech, unreal-engine, bug\
**Created:** [June 26, 2025, 8:27am UTC](https://forum.convai.com/t/error-13-on-long-ptt/4372 "2025-06-26T08:27:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![donq](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/donq/32/4096_2.png) [@donq](https://forum.convai.com/u/donq)\
**Post date:** [June 26, 2025, 8:27am UTC](https://forum.convai.com/t/error-13-on-long-ptt/4372/1 "2025-06-26T08:27:43Z")

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When I use the PTT for a long time, very often I get the following error

```auto
ConvaiGRPCLog: Warning: OnStreamWrite: Status.ok():Ok | Debug Log: | Error message: | Error Details: | Error Code:0 | Character ID:67e5e448-4ce7-11f0-b48d-42010a7be01f | Session ID:4066f00d68a11e6c08424252e74e3d69
ConvaiChatbotComponentLog: Warning: UConvaiChatbotComponent Get Response Failed! | Character ID : 67e5e448-4ce7-11f0-b48d-42010a7be01f | Session ID : 4066f00d68a11e6c08424252e74e3d69
ConvaiChatbotComponentLog: UConvaiChatbotComponent Request Finished! | Character ID : 67e5e448-4ce7-11f0-b48d-42010a7be01f | Session ID : 4066f00d68a11e6c08424252e74e3d69
ConvaiGRPCLog: Calling Stream Finish | Character ID : 67e5e448-4ce7-11f0-b48d-42010a7be01f | Session ID : 4066f00d68a11e6c08424252e74e3d69
LogBlueprintUserMessages: [PixelStreamingInteraction] There was an error
ConvaiGRPCLog: Warning: OnStreamFinish: Status.ok():Not Ok | Debug Log: | Error message:Received RST_STREAM with error code 2 | Error Details: | Error Code:13 | Character ID:67e5e448-4ce7-11f0-b48d-42010a7be01f | Session ID:4066f00d68a11e6c08424252e74e3d69

```

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [July 2, 2025, 7:32am UTC](https://forum.convai.com/t/error-13-on-long-ptt/4372/2 "2025-07-02T07:32:40Z")

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Hello @donq,

Thanks for reporting this. We were able to reproduce the issue and will work on resolving it as soon as possible.

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [July 24, 2025, 5:03pm UTC](https://forum.convai.com/t/error-13-on-long-ptt/4372/3 "2025-07-24T17:03:41Z")

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Unfortunately, this issue cannot be resolved within the current version of the plugin. It will be automatically addressed in our upcoming plugin release. Therefore, we recommend either waiting for the new plugin or implementing a time limit for PTT usage in the meantime as a workaround.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\
**Post date:** [September 3, 2025, 1:20pm UTC](https://forum.convai.com/t/error-13-on-long-ptt/4372/4 "2025-09-03T13:20:06Z")

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