# Error message Elevel Labs quota

**URL:** <https://forum.convai.com/t/error-message-elevel-labs-quota/1965>\
**Category:** Voice, Speech & Language\
**Tags:** language-and-speech, question\
**Created:** [October 22, 2024, 9:57am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965 "2024-10-22T09:57:39Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 9:57am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/1 "2024-10-22T09:57:39Z")

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**Original Discord Post by jonathan\_xr3al | 2024-10-22 09:57:39**

It happens that it’s visualized thie error “Error message: Your Elevenlabs quota is expired for my Ai Avatar. Please upgrade your plan”. It’s talking about convai plan or Elevel labs ? It’s really important

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:01am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/2 "2024-10-22T10:01:30Z")

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**Reply by jonathan\_xr3al | 2024-10-22 10:01:30**

\<@1023671043287699568\> please let me know

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:01am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/3 "2024-10-22T10:01:54Z")

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**Reply by k3kalinix | 2024-10-22 10:01:54**

Please check your quota on the Billing page.

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:07am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/4 "2024-10-22T10:07:58Z")

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**Reply by jonathan\_xr3al | 2024-10-22 10:07:58**

i have indie dev

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:08am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/5 "2024-10-22T10:08:18Z")

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**Reply by jonathan\_xr3al | 2024-10-22 10:08:18**

please let me know if it’s referred to convai quota ore Eleven labs quota

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:09am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/6 "2024-10-22T10:09:18Z")

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**Reply by k3kalinix | 2024-10-22 10:09:18**

The error already explains that your Elevenlabs Quota has expired.

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:09am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/7 "2024-10-22T10:09:41Z")

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**Reply by k3kalinix | 2024-10-22 10:09:41**

You can check your quota on the Billing page.

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:11am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/8 "2024-10-22T10:11:58Z")

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**Reply by jonathan\_xr3al | 2024-10-22 10:11:58**

Billings Page of what? Convai or Eleven labs?

Beacuse i’va never conect Eleven labs api

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:15am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/9 "2024-10-22T10:15:59Z")

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**Reply by jonathan\_xr3al | 2024-10-22 10:15:59**

i have indie dev package

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:16am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/10 "2024-10-22T10:16:13Z")

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**Reply by jonathan\_xr3al | 2024-10-22 10:16:13**

in this packahe I’ve finished the Elevel labs quota, correct?

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:21am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/11 "2024-10-22T10:21:07Z")

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**Reply by jonathan\_xr3al | 2024-10-22 10:21:07**

please let me know

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:24am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/12 "2024-10-22T10:24:46Z")

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**Replying to jonathan\_xr3al’s Message**

> **Reply by jonathan\_xr3al | 2024-10-22 10:11:58**  
> Billings Page of what? Convai or Eleven labs?

Beacuse i’va never conect Eleven labs api

**Reply by k3kalinix | 2024-10-22 10:24:46**

Convai

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:24am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/13 "2024-10-22T10:24:51Z")

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**Reply by k3kalinix | 2024-10-22 10:24:51**

**Images:**

 ![image.png](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/6f193dc0fd88f55797178da826ac4ee3b4f3ba0f.png)

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:25am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/14 "2024-10-22T10:25:00Z")

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**Replying to jonathan\_xr3al’s Message**

> **Reply by jonathan\_xr3al | 2024-10-22 10:16:13**  
> in this packahe I’ve finished the Elevel labs quota, correct?

**Reply by k3kalinix | 2024-10-22 10:25:00**

Yes

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:27am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/15 "2024-10-22T10:27:13Z")

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**Reply by jonathan\_xr3al | 2024-10-22 10:27:13**

so i need to upgrade to professiojnal, correct?

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:27am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/16 "2024-10-22T10:27:21Z")

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**Reply by jonathan\_xr3al | 2024-10-22 10:27:21**

**Images:**

 ![image.png](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/77754df4b146354c11ab2c0da2db9d9b8b6f218e.png)

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:28am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/17 "2024-10-22T10:28:24Z")

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**Reply by k3kalinix | 2024-10-22 10:28:24**

There are 2 ways to access Elevenlabs voices.

First, your Convai plan must be a Gamer plan or higher. However, each plan has a separate ElevenLabs Interaction quota.

ElevenLabs Quota is as in the screenshot I shared below. In this way, you can access ElevenLabs voices in the Character Voices section in Convai.

Another method is to connect your ElevenLabs account. However, your Elevenlabs account must have a Pro plan or higher.  
This way you can also add custom ElevenLabs voices, and your ElevenLabs quota is the same as the quota on your account.

Documentation: [ElevenLabs API Integration | Documentation](https://docs.convai.com/api-docs/plugins-and-integrations/elevenlabs-api-integration)

A small note, this way you can’t use Convai’s Elevenlabs voices, you need to upgrade your Convai plan. So when you connect the Elevenlabs API, everything related to Elevenlabs is connected to your Elevenlabs account.

**Embedded Content:**  
**ElevenLabs API Integration | Documentation**  
This is a guide on how to integrate your ElevenLabs voices with Convai characters  
Link: [ElevenLabs API Integration | Documentation](https://docs.convai.com/api-docs/plugins-and-integrations/elevenlabs-api-integration)

 ![Thumbnail](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/2f45afccc42fe2bbbf821e6589ce3a73491b3ae3.png)

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 22, 2024, 10:28am UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/18 "2024-10-22T10:28:46Z")

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**Reply by k3kalinix | 2024-10-22 10:28:46**

**Images:**

 ![image.png](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/c7257a48436140f582006034e2fabd7b16920f6c.png)

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 25, 2024, 12:14pm UTC](https://forum.convai.com/t/error-message-elevel-labs-quota/1965/19 "2024-11-25T12:14:13Z")

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This conversation happened on the Convai Discord Server, so this post will be closed.
