# Fixing Random Error Messages in Digital Human **URL:** \ **Category:** Unreal Engine Plugin\ **Tags:** unreal-engine, bug\ **Created:** [May 8, 2025, 5:52pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868 "2025-05-08T17:52:21Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Jeasy\_Sehgal](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jeasy_sehgal/32/2881_2.png) [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Post date:** [May 10, 2025, 6:42pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/21 "2025-05-10T18:42:55Z")
@K3 What is Delta and how can I test it there? Can you please send me instructions on this. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 10, 2025, 6:47pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/22 "2025-05-10T18:47:54Z")
I shared it via private message. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 17, 2025, 8:40pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/23 "2025-05-17T20:40:37Z")
Hello @Jeasy_Sehgal, Could you please test again? ---
**Author:** ![Jeasy\_Sehgal](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jeasy_sehgal/32/2881_2.png) [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Post date:** [May 17, 2025, 8:59pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/24 "2025-05-17T20:59:30Z")
Hi @K3, Monday I am going to North Carolina A&T University CREO Research Center to do a formal presentation of the prototype and research, I don’t want to mess up the current prototype, I’ll have to create a new project in UE 5.5 with a new MetaHuman and the beta plugin you suggested to test it, Earliest would be after I come back unfortunately. I have been giving presentations all week long and just finished an online presentation to a group of Venture Capatilists as well. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 17, 2025, 9:03pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/25 "2025-05-17T21:03:03Z")
No, for this problem. It is not related to the UE Plugin. > [@Error! Contact Support or Check Logs](https://forum.convai.com/t/error-contact-support-or-check-logs/3868/16): > > [chat-history-eba9d6e3102da55da8b8bb8ce3ede586.txt](https://forum.convai.com/uploads/short-url/rygV2oZnrONLpwsqM6WUoXsS1MR.txt) (3.3 KB) Also any word that has an apostrophe is being mis pronounced, Check the Chat Session Log from the memory in Convai. See how many ‘’‘’’ are being added. For Example YOU’D should be pronounced Youd, the digital human pronounces it as You D. Can this please be fixed @K3 ---
**Author:** ![Jeasy\_Sehgal](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jeasy_sehgal/32/2881_2.png) [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Post date:** [May 17, 2025, 9:08pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/26 "2025-05-17T21:08:11Z")
Ah Yes, It is better than before, but a few words with Apostrophe, it still is weird. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 17, 2025, 9:09pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/27 "2025-05-17T21:09:47Z")
Other users have confirmed that this issue has been resolved. You may be experiencing LLM related problems. What kind of weird things are you seeing? ---
**Author:** ![Jeasy\_Sehgal](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jeasy_sehgal/32/2881_2.png) [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Post date:** [May 17, 2025, 9:16pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/28 "2025-05-17T21:16:54Z")
For example the chat history shows that the text returned is like below: Hello, I’‘’‘m Dr. LightArch, your digital wellness advisor. Managing stress is vital for maintaining good health, so let’‘’'s explore some strategies. This means the Digital Human then doesn’t pronounce the words like I’m and Let’s correctly. ---
**Author:** ![Jeasy\_Sehgal](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jeasy_sehgal/32/2881_2.png) [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Post date:** [May 17, 2025, 9:18pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/29 "2025-05-17T21:18:04Z")
Also at times the Error! Contact Support or Check Logs shows up which mean that the user conversation doesn’t go through. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 17, 2025, 9:23pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/30 "2025-05-17T21:23:20Z")
As I said before, we need logs for this problem. ---
**Author:** ![Jeasy\_Sehgal](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jeasy_sehgal/32/2881_2.png) [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Post date:** [May 17, 2025, 10:00pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/31 "2025-05-17T22:00:07Z")
I’m testing the prototype now, Changed the voice to a GCP voice, and asked if the digital human can help me get ready for my presentation. The response is this: I’‘’‘’‘’‘m here to help with your test run. Let’‘’‘’‘’'s practice your presentation Why are the responses coming back with so many ‘’‘’‘’‘’‘’‘’ ? Can we hop on a video call so we can test it together please. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 17, 2025, 10:08pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/32 "2025-05-17T22:08:13Z")
Could you please share the session ID? ---
**Author:** ![Jeasy\_Sehgal](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jeasy_sehgal/32/2881_2.png) [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Post date:** [May 17, 2025, 10:12pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/33 "2025-05-17T22:12:52Z")
Session ID: 21be2af6315ea0621268158e7a51df26 ---
**Author:** ![Hakuna\_Matata](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/hakuna_matata/32/2690_2.png) [@Hakuna\_Matata](https://forum.convai.com/u/Hakuna_Matata)\ **Post date:** [May 27, 2025, 6:34am UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/34 "2025-05-27T06:34:26Z")
The fix for the issue was pushed to production last week on Friday. Can you please confirm if you have observed the issue again since then. ---
**Author:** ![Jeasy\_Sehgal](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jeasy_sehgal/32/2881_2.png) [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Post date:** [May 27, 2025, 6:59pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/35 "2025-05-27T18:59:22Z")
Thanks @Hakuna_Matata @K3, Will test it out and confirm the same. ---
**Author:** ![Jeasy\_Sehgal](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jeasy_sehgal/32/2881_2.png) [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Post date:** [June 9, 2025, 3:03am UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/36 "2025-06-09T03:03:05Z")
Hi @K3, Have sent further details from testing in the Private Message. Can you please check and confirm. Thanks. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [June 9, 2025, 8:31pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/37 "2025-06-09T20:31:45Z")
“Enter Idle 14” errors have been significantly reduced in recent updates. We are also working on a larger update that we expect to completely resolve this issue. ---
**Author:** ![Jeasy\_Sehgal](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jeasy_sehgal/32/2881_2.png) [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Post date:** [June 9, 2025, 9:09pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/38 "2025-06-09T21:09:35Z")
Ok, that sounds great. I will do a test again. However, I have noticed, today, speaking to the digital human, he stops answering midway and says I am a bit disoriented, can you help. Happened a couple of times randomly, but no error codes or messages were captured in the output logs. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [June 10, 2025, 10:24am UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/39 "2025-06-10T10:24:09Z")
Just to clarify, do you mean the character stops speaking mid-response, or that it delivers an unexpected line like “I am a bit disoriented” instead of the intended dialogue? To help us investigate properly, please share your full output logs from the session where this occurred. Even if there’s no visible error message, there may be clues we can use to pinpoint the cause. ---
**Author:** ![Jeasy\_Sehgal](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jeasy_sehgal/32/2881_2.png) [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Post date:** [June 10, 2025, 1:29pm UTC](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868/40 "2025-06-10T13:29:12Z")
Hi @K3, The digital human delivers an unexpected line like “I am a bit disoriented” instead of the intended dialogue. In my testing, if it happens again, I’ll copy the output log and send through. It happens randomly so hard to investigate. [Previous page](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868.md?page=1) [Next page](https://forum.convai.com/t/fixing-random-error-messages-in-digital-human/3868.md?page=3)