# From which IPs are the "external API" calls made?

**URL:** <https://forum.convai.com/t/from-which-ips-are-the-external-api-calls-made/4897>\
**Category:** API, Auth & Backend\
**Tags:** external-api, question\
**Created:** [August 14, 2025, 2:11pm UTC](https://forum.convai.com/t/from-which-ips-are-the-external-api-calls-made/4897 "2025-08-14T14:11:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Jorge\_Xifra](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jorge_xifra/32/5319_2.png) [@Jorge\_Xifra](https://forum.convai.com/u/Jorge_Xifra)\
**Post date:** [August 14, 2025, 2:11pm UTC](https://forum.convai.com/t/from-which-ips-are-the-external-api-calls-made/4897/1 "2025-08-14T14:11:50Z")

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I have an API in my company I want to call with External API. but there is a firewall in my company

My internal Security ask “from which IP are you calling”?

Can you provide the IP or IP ranges, from which CONVAI makes the call for function External API?

Thanks

Jorge

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [August 19, 2025, 11:25am UTC](https://forum.convai.com/t/from-which-ips-are-the-external-api-calls-made/4897/2 "2025-08-19T11:25:52Z")

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Hello @Jorge_Xifra,

**Welcome to the Convai Developer Forum!**

Currently we don’t have specific network gateway ips configured, but its rather dynamically configured by the Cloud provider where our app is hosted. For Enterprise customers, we can explore project-specific networking options. Please contact **[sales@convai.com](mailto:sales@convai.com)** to discuss your requirements.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\
**Post date:** [September 18, 2025, 11:26am UTC](https://forum.convai.com/t/from-which-ips-are-the-external-api-calls-made/4897/3 "2025-09-18T11:26:46Z")

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