# How to Get the Best Help: Effective Question Asking Guide

**URL:** <https://forum.convai.com/t/how-to-get-the-best-help-effective-question-asking-guide/2187>\
**Category:** Unity SDK\
**Tags:** question, unity\
**Created:** [November 26, 2024, 11:21am UTC](https://forum.convai.com/t/how-to-get-the-best-help-effective-question-asking-guide/2187 "2024-11-26T11:21:19Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 26, 2024, 11:21am UTC](https://forum.convai.com/t/how-to-get-the-best-help-effective-question-asking-guide/2187/1 "2024-11-26T11:21:19Z")

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To get the best assistance, follow these simple guidelines when posting your questions:

> **1. Search First**
> 
> - **Core Features** : For issues directly related to Convai, search the **forum** first to check if your question has already been answered.
> - **Game Engines (Unity, Unreal Engine, Three.js, PlayCanvas, etc.)**: For engine-related issues, **Google** the error message or problem you’re facing. If you can’t find a solution, search the forum as well.

> **2. Provide Context**
> 
> When asking a question, always include:
> 
> - The error message(s) you’re encountering
> - Your code (or a simplified version of it)
> - What you’ve tried so far to resolve the issue

> **3. Be Clear & Specific**
> 
> Be as specific as possible. Instead of saying “It’s not working,” try explaining:
> 
> - What you expected to happen
> - What actually happened
> - Any error messages, screenshots, or logs

> **4. Keep It Concise, But Detailed Enough**
> 
> While it’s important to keep your question brief, be sure to provide enough information for others to understand your issue.

> **5. Update If You Find a Solution**
> 
> If you solve the issue on your own, let us know what worked for you so others can benefit from your experience.

> **6. Help Others**
> 
> If you find the answer to someone else’s question, feel free to jump in and assist. A helpful community benefits everyone!

> **Useful Information to Include:**
> 
> - Steps you’ve taken to resolve the issue
> - Screenshots or screen recordings
> - Console logs (if relevant)