# I can't get the actions to work in any version

**URL:** <https://forum.convai.com/t/i-cant-get-the-actions-to-work-in-any-version/6597>\
**Category:** Unreal Engine Plugin\
**Tags:** actions, unreal-engine\
**Created:** [October 7, 2026, 2:34am UTC](https://forum.convai.com/t/i-cant-get-the-actions-to-work-in-any-version/6597 "2026-10-07T02:34:00Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![lucafg](https://avatars.discourse-cdn.com/v4/letter/l/e274bd/32.png) [@lucafg](https://forum.convai.com/u/lucafg)\
**Post date:** [October 7, 2026, 2:34am UTC](https://forum.convai.com/t/i-cant-get-the-actions-to-work-in-any-version/6597/1 "2026-10-07T02:34:00Z")

</div>

### What do you need help with?

Bug report

### Installation method

Manual installation / GitHub

### Issue area

Character Setup

### Impact

Blocker - I cannot continue

### Unreal Engine version

5.6

### Convai Unreal Engine Plugin version

4.00 beta.31 from GitHub

### Project setup

Blueprint

### Target platform

Unreal Editor

### Where does it happen?

Custom project

### Short summary

No action performed

### What happened?

After hard job, in June I created a Metahuman NPC and I was able to make actions work with old 3.6.9 version (manual installation). I was very happy, everything worked fine! Now it’s working no more. I opened the same project, no changes, and action are working no more. I tried everything. Nothing. I tried the latest release 4.00 beta.31; no way, actions don’t work.  
I have to show the project developed by my students to the public from November to January. It uses Follow, Stop and Move To actions. I was thinking to activate a monthly plan, but now I’m wondering if actions are actually working in Convai or I should try another service. I tried everything, I watched the latest tutorials, I read the latest documentation. To be honest, it’s very confusing. Some videos show Metahuman setup with BP Chatbot Component and nothing more. Some documents request Action Handlers. I tried to insert the handlers but I don’t know if I did it right. I cannot understand what I’m missing. Now I consumed my 100 monthly interactions, I cannot keep testing and trying to solve the issue.  
Are actions working fine in the latest Convai version with UE5.6? Am I doing something wrong? Can I be sure that if I buy a monthly plan, someone on the forum will help me and the actions will then run fine? I don’t mind if it’s old or new version. I need it just to work fine as in June. The project presentation is in November—time is running out! Can someone give me some advice and help me? Thank you.

### What did you expect?

Actions worked fine in June on 3.6.9 version. My third person character Megan rescued the NPC Lincoln from jail; he followed Megan. He moved to a pressure button, Megan pressed another button, the big door opened thanks to their combined efforts, they ran out of the building. Easy. Just a students project developed in 30-40 hours + 10 hours just to make actions work! I opened the same project in september, and it was working no more! All my job gone! I tried to recover: no success. I tried the latest release. I rebuilt the two characters from scratch: nothing! Help!

### Steps to reproduce

When I tell the NPC “Follow me”, he cannot move! No way!

### Unreal logs or error messages

Some advices about server disconnection in the end; maybe it’s just the disconnection when I close the viewport?  
Some navmesh issues that now are solved, but I have free interactions no more. I cannot test it.

### I checked the relevant documentation, resources, and similar forum posts before posting.

on

### I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data.

on

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 7, 2026, 11:10am UTC](https://forum.convai.com/t/i-cant-get-the-actions-to-work-in-any-version/6597/2 "2026-10-07T11:10:02Z")

</div>

Could you please share the output logs?

---

<div class="post-metadata">

**Author:** ![lucafg](https://avatars.discourse-cdn.com/v4/letter/l/e274bd/32.png) [@lucafg](https://forum.convai.com/u/lucafg)\
**Post date:** [October 7, 2026, 8:05pm UTC](https://forum.convai.com/t/i-cant-get-the-actions-to-work-in-any-version/6597/3 "2026-10-07T20:05:33Z")

</div>

Thank you for your attention. Weird, I thought I had run out of available tokens, but it turns out I can still interact with NPC Lincoln! This is the latest log. UE5.6, Convai 4.00 beta.31 manually installed in project directory.

Is Convai version 4 ok? Or I’m meant to go back to version 3? by the way, my original project was developed with version 3.6.9. It worked fine in June, but now it works no more. I hope you can really help me for the sake of my students. Thank you! (The log is divided into two parts; it is very long.)

LogSlate: Took 0.005917 seconds to synchronously load lazily loaded font ‘../../../Engine/Content/Slate/Fonts/Roboto-Light.ttf’ (167K)  
LogSlate: Vector cache flush requested. Reason: Large atlases out of space; 2/1 Textures; frames since last flush: 18427040623468823104  
LogSlate: Warning: Setting the threshold to trigger a flush to 2 non-atlased textures as there is a lot of font data being cached.  
LogSlate: InvalidateAllWidgets triggered. All widgets were invalidated  
LogChaosDD: Not creating Chaos Debug Draw Scene for world World\_2  
LogDebuggerCommands: Repeating last play command: Viewport selezionata  
LogPlayLevel: PlayLevel: No blueprints needed recompiling  
LogPlayLevel: Creating play world package: /Game/Fuga\_dalla\_C/UEDPIE\_0\_Fuga\_dalla\_Cattedrale\_abbandonata  
LogPlayLevel: PIE: StaticDuplicateObject took: (0.326922s)  
LogPlayLevel: PIE: Created PIE world by copying editor world from /Game/Fuga\_dalla\_C/Fuga\_dalla\_Cattedrale\_abbandonata.Fuga\_dalla\_Cattedrale\_abbandonata to /Game/Fuga\_dalla\_C/UEDPIE\_0\_Fuga\_dalla\_Cattedrale\_abbandonata.Fuga\_dalla\_Cattedrale\_abbandonata (0.326969s)  
LogUObjectHash: Compacting FUObjectHashTables data took 1.54ms  
ConvaiMicrophoneLog: Loaded saved microphone settings - ‘Microfono da tavolo (Trust Webcam)’ is available (gain 10.00).  
LogChaosDD: Creating Chaos Debug Draw Scene for world Fuga\_dalla\_Cattedrale\_abbandonata  
LogPlayLevel: PIE: World Init took: (0.002165s)  
LogAudio: Display: Creating Audio Device: Id: 3, Scope: Unique, Realtime: True  
LogAudioMixer: Display: Audio Mixer Platform Settings:  
LogAudioMixer: Display: Sample Rate: 48000  
LogAudioMixer: Display: Callback Buffer Frame Size Requested: 1024  
LogAudioMixer: Display: Callback Buffer Frame Size To Use: 1024  
LogAudioMixer: Display: Number of buffers to queue: 1  
LogAudioMixer: Display: Max Channels (voices): 32  
LogAudioMixer: Display: Number of Async Source Workers: 4  
LogAudio: Display: AudioDevice MaxSources: 32  
LogAudio: Display: Audio Spatialization Plugin: None (built-in).  
LogAudio: Display: Audio Reverb Plugin: None (built-in).  
LogAudio: Display: Audio Occlusion Plugin: None (built-in).  
LogAudioMixer: Display: Initializing audio mixer using platform API: ‘XAudio2’  
LogAudioMixer: Display: Using Audio Hardware Device LG TV SSCR2 (NVIDIA High Definition Audio)  
LogAudioMixer: Display: Initializing Sound Submixes…  
LogAudioMixer: Display: Creating Master Submix ‘MasterSubmixDefault’  
LogAudioMixer: Display: Creating Master Submix ‘MasterReverbSubmixDefault’  
LogAudioMixer: FMixerPlatformXAudio2::StartAudioStream() called. InstanceID=3  
LogAudioMixer: Display: Output buffers initialized: Frames=1024, Channels=2, Samples=2048, InstanceID=3  
LogAudioMixer: Display: Starting AudioMixerPlatformInterface::RunInternal(), InstanceID=3  
LogInit: FAudioDevice initialized with ID 3.  
LogAudioMixer: Display: FMixerPlatformXAudio2::SubmitBuffer() called for the first time. InstanceID=3  
LogAudio: Display: Audio Device (ID: 3) registered with world ‘Fuga\_dalla\_Cattedrale\_abbandonata’.  
LogAudioMixer: Initializing Audio Bus Subsystem for audio device with ID 3  
LogAudioMixer: Display: Sending SubmixBufferListener ‘PixelStreamingEditorListener’ register command…  
LogAudioMixer: Display: Submix buffer listener ‘PixelStreamingEditorListener’ registered with submix ‘MasterSubmixDefault’  
LogLoad: Game class is ‘BP\_ThirdPersonGameMode\_C’  
LogWorld: Bringing World /Game/Fuga\_dalla\_C/UEDPIE\_0\_Fuga\_dalla\_Cattedrale\_abbandonata.Fuga\_dalla\_Cattedrale\_abbandonata up for play (max tick rate 0) at 2026.10.07-21.47.12  
LogWorld: Bringing up level for play took: 0.162725  
LogOnline: OSS: Created online subsystem instance for: :Context\_5  
ConvaiPlayerLog: UConvaiPlayerComponent: Found submix “AudioInput”  
ConvaiAudioStreamerLog: MinBufferDuration = 0.200000  
ConvaiFaceSyncLog: LipSyncTimeOffset: 0.020000s, SimulateFreeze: false  
ConvaiMicrophoneLog: Applied saved microphone ‘Microfono da tavolo (Trust Webcam)’ (gain 10.00).  
ConvaiAudioStreamerLog: MinBufferDuration = 0.200000  
Cmd: voice.MicNoiseGateThreshold 0.01  
voice.MicNoiseGateThreshold = “0.01”  
Cmd: voice.SilenceDetectionThreshold 0.001  
voice.SilenceDetectionThreshold = “0.001”  
ConvaiPlayerLog: Registered with ConvaiSubsystem and bound to server connection state changes  
ConvaiPlayerLog: Started Streaming Audio  
ConvaiAudioLog: Using Microfono da tavolo (Trust Webcam) as Audio capture device with NumChannels:1 and SampleRate:48000  
LogAudioCaptureCore: Display: WasapiCapture AudioFormat SampeRate: 48000, BitDepth: 32-Bit Floating Point  
ConvaiPlayerLog: Started default audio capture  
ConvaiPlayerLog: Warning: Push To Talk is on: the character hears nothing until Mute is set to false. Set it false while your talk key is held and true on release, or turn off Enable Push To Talk.  
PIE: Accesso al server effettuato  
PIE: Tempo di avvio totale di Riproduci nell’editor 0,692 secondi.  
LogAudioMixer: Display: Sending SubmixBufferListener ‘ConvaiMicCaptureTap’ register command…  
LogAudioMixer: Display: Submix buffer listener ‘ConvaiMicCaptureTap’ registered with submix ‘AudioInput’  
ConvaiPlayerLog: Microphone capture tap registered on the AudioInput submix  
ConvaiChatbotComponentLog: Auto Initializing Session (deferred one frame so level objects register first)  
ConvaiAudioStreamerLog: MinBufferDuration = 0.120000  
ConvaiSubsystemLog: Display: ConvaiClient Version: 0.2.14.1+eb84d82  
ConvaiDefinitionsLog: End User ID not provided, using Device ID: 1c002375-3a8f-4973-b2d9-f36ac70b32ac  
ConvaiPlayerLog: Server connection state changed: 1  
ConvaiConnectionManagerLog: Character [8f8d41a8-47eb-11f1-b115-42010a7be02e]: Establishing new connection  
ConvaiChatbotComponentLog: Session started for character ID: 8f8d41a8-47eb-11f1-b115-42010a7be02e  
ConvaiSubsystemLog: Connecting to Convai service with parameters:  
ConvaiSubsystemLog: StreamURL: [https://realtime-api.convai.com/connect](https://realtime-api.convai.com/connect)  
ConvaiSubsystemLog: CharacterID: 8f8d41a8-47eb-11f1-b115-42010a7be02e  
ConvaiSubsystemLog: ConnectionType: audio  
ConvaiSubsystemLog: LLMProvider: dynamic  
ConvaiSubsystemLog: BlendshapeProvider: neurosync  
ConvaiSubsystemLog: BlendshapeFormat: mha  
ConvaiSubsystemLog: EmotionProvider: nrclex  
ConvaiSubsystemLog: EndUserID: 1c002375-3a8f-4973-b2d9-f36ac70b32ac  
ConvaiSubsystemLog: EndUserMetadata:  
ConvaiSubsystemLog: ActionConfig (898 UTF-8 bytes): {  
“actions”: [  
“Move To {target: ref}”,  
“Move {direction [forward|right|left|backward|random]: string} with distance {distance: number} — distance: in meters.”,  
“Follow {Megan: ref} — Megan: Follow Megan.”,  
“Stop Moving”,  
“Point at {target [character|object|up|down|left|right|front|back]} — Point at a target — use while referring to a location, entity, or addressing someone (“you…”)..”,  
“Gesture {type [greet|farewell|nod|shake|thumbsUp|wink|ponder]: string} — Use this action to play a gesture animation while talking.”,  
“Escort {character: ref} to {destination: ref} — Escort a character to a destination, pausing if they fall behind.. character: The character who should follow the guide.. destination: The world object or named destination to escort them to..”  
],  
“objects”: ,  
“characters”: [  
{  
“name”: “Megan”,  
“bio”: “”  
}  
]  
}  
ConvaiSubsystemLog: ChunkSize: 10  
ConvaiSubsystemLog: OutputFPS: 90  
ConvaiSubsystemLog: FramesBufferDuration: 0.500000  
ConvaiSubsystemLog: VAD overrides — confidence: -1.000000, start\_secs: -1.000000, stop\_secs: 3600.000000, min\_volume: -1.000000  
ConvaiSubsystemLog: InvocationMetadata - ClientVersion: PIE\_20261007\_214302 | NativeClientVersion: 0.2.14.1+eb84d82 | AppClientVersion: PIE\_20261007\_214302 | ExtraMetadata: {  
“convai\_plugin\_version”: “4.0.0-beta.31”,  
“platform”: “Windows”,  
“ue\_version”: “5.6.1-44394996+++UE5+Release-5.6”,  
“app\_name”: “Fuga\_Cattedrale”,  
“app\_client\_version”: “PIE\_20261007\_214302”,  
“convai\_client\_version”: “0.2.14.1+eb84d82”  
}  
LogRenderer: Recreating Persistent SBTs due to initializer changes:  
NumShaderSlotsPerGeometrySegment changed: current: 1 - new: 2  
NumGeometrySegments changed: current: 0 - new: 512  
ConvaiSubsystemLog: OnConnectedToServer called SessionID: 29037c14-fa58-4339-9a14-f48c774f0144, CharSessionID: ce76fb7c-edd7-4105-bf23-f3231c47cbda  
ConvaiReferenceAudioThread: ConvaiReferenceAudioThread created with chunk size: 480  
LogAudioMixer: Display: Sending SubmixBufferListener ‘ConvaiReferenceAudioTap’ register command…  
ConvaiReferenceAudioThread: Reference audio capture started (tap=Listener)  
ConvaiSubsystemLog: Started reference audio capture thread  
LogAudioMixer: Display: Submix buffer listener ‘ConvaiReferenceAudioTap’ registered with submix ‘MasterSubmixDefault’  
ConvaiPlayerLog: Server connection state changed: 2  
ConvaiSubsystemLog: Sent stt-toggle (muted true)  
ConvaiChatbotComponentLog: OnConnectedToServer  
ConvaiSubsystemLog: 🔌 Attendee connected: convai-bot  
ConvaiChatbotComponentLog: OnAttendeeConnected  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“about”:{“library”:“pipecat-ai”,“library\_version”:“1.5.0”},“version”:“2.0.0”},“id”:“”,“label”:“rtvi-ai”,“type”:“bot-ready”}  
ConvaiChatbotComponentLog: Session ready for character ID: 8f8d41a8-47eb-11f1-b115-42010a7be02e  
ConvaiSubsystemLog: Sent stt-toggle (muted true)  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“event\_type”:“stt-toggle”,“extras”:{“muted”:true},“message”:“STT muted”,“status”:“success”,“type”:“server-response”},“label”:“rtvi-ai”,“type”:“server-message”}  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“about”:{“library”:“pipecat-ai”,“library\_version”:“1.5.0”},“version”:“2.0.0”},“id”:“”,“label”:“rtvi-ai”,“type”:“bot-ready”}  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“about”:{“library”:“pipecat-ai”,“library\_version”:“1.5.0”},“version”:“2.0.0”},“id”:“”,“label”:“rtvi-ai”,“type”:“bot-ready”}  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“about”:{“library”:“pipecat-ai”,“library\_version”:“1.5.0”},“version”:“2.0.0”},“id”:“”,“label”:“rtvi-ai”,“type”:“bot-ready”}  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“event\_type”:“update-template-keys”,“message”:“Narrative design service not available”,“status”:“error”,“type”:“server-response”},“label”:“rtvi-ai”,“type”:“server-message”}  
ConvaiSubsystemLog: Warning: Server response ‘update-template-keys’ failed: Narrative design service not available  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“event\_type”:“update-dynamic-info”,“message”:“No text provided in dynamic info”,“status”:“error”,“type”:“server-response”},“label”:“rtvi-ai”,“type”:“server-message”}  
ConvaiSubsystemLog: Warning: Server response ‘update-dynamic-info’ failed: No text provided in dynamic info  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“event\_type”:“stt-toggle”,“extras”:{“muted”:true},“message”:“STT muted”,“status”:“success”,“type”:“server-response”},“label”:“rtvi-ai”,“type”:“server-message”}  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“event\_type”:“context-update”,“extras”:{“actual\_run\_llm”:“false”,“bot\_state”:“idle”,“content”:“Megan is in front of you, with no walking path there.”,“context\_revision”:1,“downgrade\_reason”:null,“downgraded”:false,“duplicate”:false,“interrupted”:false,“llm\_triggered”:false,“max\_tokens”:50000,“max\_words”:50000,“mode”:“replace”,“pending\_context\_response\_intent”:false,“prompt\_rebuild”:“deferred”,“prompt\_rebuild\_flushed”:false,“prompt\_rebuild\_flushed\_updates”:0,“remaining\_tokens”:49985,“remaining\_words”:49985,“requested\_run\_llm”:“false”,"  
response\_scheduler\_enabled":false,“revision”:1,“runtime\_max\_tokens”:30000,“runtime\_token\_count”:15,“runtime\_word\_count”:15,“static\_max\_tokens”:20000,“static\_token\_count”:0,“static\_word\_count”:0,“token\_count”:15,“user\_speaking”:false,“word\_count”:15},“message”:“Context updated successfully (replace mode, run\_llm=false)”,“status”:“success”,“type”:“server-response”},“label”:“rtvi-ai”,“type”:“server-message”}  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“event\_type”:“update-scene-metadata”,“extras”:{“actual\_run\_llm”:“false”,“bot\_state”:“idle”,“downgrade\_reason”:null,“downgraded”:false,“interrupted”:false,“llm\_triggered”:false,“requested\_run\_llm”:“false”,“respond\_mode”:“silent”,“scene\_metadata\_count”:0,“user\_speaking”:false},“message”:“Scene metadata updated successfully”,“status”:“success”,“type”:“server-response”},“label”:“rtvi-ai”,“type”:“server-message”}  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“event\_type”:“context-update”,“extras”:{“actual\_run\_llm”:“false”,“bot\_state”:“idle”,“content”:“Megan is in front of you, with no walking path there, facing toward you.”,“context\_revision”:2,“downgrade\_reason”:null,“downgraded”:false,“duplicate”:false,“interrupted”:false,“llm\_triggered”:false,“max\_tokens”:50000,“max\_words”:50000,“mode”:“replace”,“pending\_context\_response\_intent”:false,“prompt\_rebuild”:“deferred”,“prompt\_rebuild\_flushed”:false,“prompt\_rebuild\_flushed\_updates”:0,“remaining\_tokens”:49980,“remaining\_words”:49980,“requested  
\_run\_llm”:“false”,“response\_scheduler\_enabled”:false,“revision”:2,“runtime\_max\_tokens”:30000,“runtime\_token\_count”:20,“runtime\_word\_count”:20,“static\_max\_tokens”:20000,“static\_token\_count”:0,“static\_word\_count”:0,“token\_count”:20,“user\_speaking”:false,“word\_count”:20},“message”:“Context updated successfully (replace mode, run\_llm=false)”,“status”:“success”,“type”:“server-response”},“label”:“rtvi-ai”,“type”:“server-message”}  
LogViewport: Display: Viewport MouseLockMode Changed, LockOnCapture → LockAlways  
LogViewport: Display: Viewport HideCursorDuringCapture Changed, False → True  
LogViewport: Display: Viewport MouseCaptureMode Changed, CapturePermanently\_IncludingInitialMouseDown → CaptureDuringMouseDown  
LogViewport: Display: Viewport MouseLockMode Changed, LockAlways → LockOnCapture  
LogViewport: Display: Viewport MouseCaptureMode Changed, CaptureDuringMouseDown → CapturePermanently  
ConvaiFaceSyncLog: ConvaiStopLipSync: Stopping lipsync - bIsPlaying: false, bIsPaused: false, TotalFrames: 0, FramesRemaining: 0, TotalDuration: 0.000, TimePlayed: 0.000, TimeRemaining: 0.000, TotalPausedDuration: 0.000  
ConvaiChatbotComponentLog: Character interrupted by user speaking  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“label”:“rtvi-ai”,“type”:“user-started-speaking”}  
ConvaiPlayerLog: Started talking  
ConvaiFaceSyncLog: ConvaiStopLipSync: Stopping lipsync - bIsPlaying: false, bIsPaused: false, TotalFrames: 0, FramesRemaining: 0, TotalDuration: 0.000, TimePlayed: 0.000, TimeRemaining: 0.000, TotalPausedDuration: 0.000  
ConvaiChatbotComponentLog: Character interrupted by user speaking  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“label”:“rtvi-ai”,“type”:“user-stopped-speaking”}  
ConvaiChatbotComponentLog: Character interrupt ended  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“final”:true,“text”:“I must open the door”,“timestamp”:“2026-10-07T19:47:32.398+00:00”,“user\_id”:“PA\_HFBgbcGnSD3Z”},“label”:“rtvi-ai”,“type”:“user-transcription”}  
ConvaiPlayerLog: Transcription received: I must open the door  
ConvaiPlayerLog: Finished talking  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“event\_type”:“user\_text\_message”,“extras”:{“text”:“I must open the door”},“message”:“User text message processed”,“status”:“success”,“type”:“server-response”},“label”:“rtvi-ai”,“type”:“server-message”}  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“label”:“rtvi-ai”,“type”:“user-stopped-speaking”}  
ConvaiChatbotComponentLog: Character interrupt ended  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“participant\_id”:“PA\_HFBgbcGnSD3Z”,“text”:“I must open the door”,“type”:“final-user-transcription”},“label”:“rtvi-ai”,“type”:“server-message”}  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“text”:“I must open the door”},“label”:“rtvi-ai”,“type”:“user-llm-text”}  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“label”:“rtvi-ai”,“type”:“bot-llm-started”}  
ConvaiFaceSyncLog: ConvaiStopLipSync: Stopping lipsync - bIsPlaying: false, bIsPaused: false, TotalFrames: 0, FramesRemaining: 0, TotalDuration: 0.000, TimePlayed: 0.000, TimeRemaining: 0.000, TotalPausedDuration: 0.000  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“emotion”:“Anticipation”,“scale”:2,“type”:“bot-emotion”},“label”:“rtvi-ai”,“type”:“server-message”}  
ConvaiChatbotComponentLog: Emotion “Anticipation 2” → Anticipation 0.87  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“text”:“We will open it together! Look”},“label”:“rtvi-ai”,“type”:“bot-llm-text”}  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“text”:“We will open it together! Look”},“label”:“rtvi-ai”,“type”:“bot-transcription”}  
ConvaiChatbotComponentLog: UConvaiChatbotComponent Transcription received: We will open it together! Look | Character ID : 8f8d41a8-47eb-11f1-b115-42010a7be02e | Session ID : -1  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“label”:“rtvi-ai”,“type”:“bot-tts-started”}  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“emotion”:“neutral”,“scale”:1,“type”:“bot-emotion”},“label”:“rtvi-ai”,“type”:“server-message”}  
ConvaiChatbotComponentLog: Emotion “neutral 1” → Anticipation 0.87  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“character\_session\_id”:“ce76fb7c-edd7-4105-bf23-f3231c47cbda”,“interaction\_id”:“27ffa58b-11dd-4550-9f64-76d8be206a15”,“type”:“interaction-created”},“label”:“rtvi-ai”,“type”:“server-message”}  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“text”:" around for pressure tiles. There must be a mechanism here to unlock it.“},“label”:“rtvi-ai”,“type”:“bot-llm-text”}  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“text”:” around for pressure tiles. There must be a mechanism here to unlock it."},“label”:“rtvi-ai”,“type”:“bot-transcription”}  
ConvaiChatbotComponentLog: UConvaiChatbotComponent Transcription received: around for pressure tiles. There must be a mechanism here to unlock it. | Character ID : 8f8d41a8-47eb-11f1-b115-42010a7be02e | Session ID : -1  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“emotion”:“neutral”,“scale”:1,“type”:“bot-emotion”},“label”:“rtvi-ai”,“type”:“server-message”}  
ConvaiChatbotComponentLog: Emotion “neutral 1” → Anticipation 0.87  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“label”:“rtvi-ai”,“type”:“bot-llm-stopped”}  
ConvaiChatbotComponentLog: UConvaiChatbotComponent Transcription received: | Character ID : 8f8d41a8-47eb-11f1-b115-42010a7be02e | Session ID : -1  
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“emotion”:“neutral”,“scale”:2,“type”:“bot-emotion”},“label”:“rtvi-ai”,“type”:“server-message”}  
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---

<div class="post-metadata">

**Author:** ![lucafg](https://avatars.discourse-cdn.com/v4/letter/l/e274bd/32.png) [@lucafg](https://forum.convai.com/u/lucafg)\
**Post date:** [October 7, 2026, 8:06pm UTC](https://forum.convai.com/t/i-cant-get-the-actions-to-work-in-any-version/6597/4 "2026-10-07T20:06:03Z")

</div>

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---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [October 8, 2026, 12:05am UTC](https://forum.convai.com/t/i-cant-get-the-actions-to-work-in-any-version/6597/5 "2026-10-08T00:05:24Z")

</div>

Hi,

Actions are supported in V4.

From the logs, the SDK is successfully sending the configured Actions to the server. However, there seems to be an issue with the Action setup/configuration.

For example, the available Actions in the log include things like `Move`, `Follow Megan`, `Stop Moving`, `Point`, `Gesture`, and `Escort`, but there is no `Open Door` action configured.

In the shared log, the character is asked to open the door, so there is currently no matching Action that can be triggered for that request.

Could you please verify your Action setup and make sure the Action you want to trigger is actually configured and registered? You can also try testing with one of the Actions that is already listed in the logs, such as `Move`, and share the log file again if it still does not trigger.
