# I cant load the publish panel in the dash board it always loading like for ever and nver loads **URL:** \ **Category:** Playground & Dashboard\ **Tags:** question\ **Created:** [September 14, 2026, 6:33pm UTC](https://forum.convai.com/t/i-cant-load-the-publish-panel-in-the-dash-board-it-always-loading-like-for-ever-and-nver-loads/6567 "2026-09-14T18:33:11Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Hosam\_Magdy](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/hosam_magdy/32/6670_2.png) [@Hosam\_Magdy](https://forum.convai.com/u/Hosam_Magdy)\ **Post date:** [September 14, 2026, 6:33pm UTC](https://forum.convai.com/t/i-cant-load-the-publish-panel-in-the-dash-board-it-always-loading-like-for-ever-and-nver-loads/6567/1 "2026-09-14T18:33:11Z")
### What do you need help with? Bug report ### Where in Playground did this happen? Publish / Share / Embed ### Impact Blocker - I cannot continue ### Character ID 5da11891-1dab-4016-8089-aef2de672406 ### Short summary Cant load the publish panel in dashboard ### What are you trying to do? I cant reach the panel ### What happened? Page cant load ### Browser Chrome ### Operating system Windows ### Screenshots, screen recording, or logs ![IMG_5414.png](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/f/f02e6fffc7d6a867d40d5a1e40fcbc2080aa73cc.png) ### I checked the relevant documentation, resources, and similar forum posts before posting. on ### I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data. on ---
**Author:** ![Hosam\_Magdy](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/hosam_magdy/32/6670_2.png) [@Hosam\_Magdy](https://forum.convai.com/u/Hosam_Magdy)\ **Post date:** [September 14, 2026, 6:35pm UTC](https://forum.convai.com/t/i-cant-load-the-publish-panel-in-the-dash-board-it-always-loading-like-for-ever-and-nver-loads/6567/2 "2026-09-14T18:35:44Z")
Btw i tried to hardrest the browser and used another one and logged out and deleted the storage from browser and this happened only in this character ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 14, 2026, 7:22pm UTC](https://forum.convai.com/t/i-cant-load-the-publish-panel-in-the-dash-board-it-always-loading-like-for-ever-and-nver-loads/6567/3 "2026-09-14T19:22:31Z")
Could you please share the browser logs? ---
**Author:** ![Hosam\_Magdy](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/hosam_magdy/32/6670_2.png) [@Hosam\_Magdy](https://forum.convai.com/u/Hosam_Magdy)\ **Post date:** [September 14, 2026, 11:02pm UTC](https://forum.convai.com/t/i-cant-load-the-publish-panel-in-the-dash-board-it-always-loading-like-for-ever-and-nver-loads/6567/4 "2026-09-14T23:02:41Z")
3\_ne2s2wdlfk2.js:1sV @ 3\_ne2s2wdlfk2.js:1(anonymous) @ 3\_ne2s2wdlfk2.js:109cu3n5nh15-v.js:1 GET [https://convai.com/api/user/assistant/onboarding/start](https://convai.com/api/user/assistant/onboarding/start) 404 (Not Found)k @ 09cu3n5nh15-v.js:1requestJson @ 09cu3n5nh15-v.js:1get @ 09cu3n5nh15-3\_ne2s2wdlfk2.js:109cu3n5nh15-v.js:1 POST [https://convai.com/api/user/assistant/onboarding/start](https://convai.com/api/user/assistant/onboarding/start) 404 (Not Found)k ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 14, 2026, 11:06pm UTC](https://forum.convai.com/t/i-cant-load-the-publish-panel-in-the-dash-board-it-always-loading-like-for-ever-and-nver-loads/6567/5 "2026-09-14T23:06:19Z")
Could you please share a video and keep the Console window open while reproducing the issue? It looks like the relevant logs weren’t captured. ---
**Author:** ![Hosam\_Magdy](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/hosam_magdy/32/6670_2.png) [@Hosam\_Magdy](https://forum.convai.com/u/Hosam_Magdy)\ **Post date:** [September 14, 2026, 11:20pm UTC](https://forum.convai.com/t/i-cant-load-the-publish-panel-in-the-dash-board-it-always-loading-like-for-ever-and-nver-loads/6567/6 "2026-09-14T23:20:33Z")
---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 14, 2026, 11:49pm UTC](https://forum.convai.com/t/i-cant-load-the-publish-panel-in-the-dash-board-it-always-loading-like-for-ever-and-nver-loads/6567/7 "2026-09-14T23:49:17Z")
Thank you for sharing the details. My teammates will review this and get back to you as soon as possible. ---
**Author:** ![Hosam\_Magdy](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/hosam_magdy/32/6670_2.png) [@Hosam\_Magdy](https://forum.convai.com/u/Hosam_Magdy)\ **Post date:** [September 15, 2026, 9:21pm UTC](https://forum.convai.com/t/i-cant-load-the-publish-panel-in-the-dash-board-it-always-loading-like-for-ever-and-nver-loads/6567/8 "2026-09-15T21:21:09Z")
any update i am stuck ---
**Author:** ![ysinha](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/ysinha/32/2627_2.png) [@ysinha](https://forum.convai.com/u/ysinha)\ **Post date:** [September 19, 2026, 10:26pm UTC](https://forum.convai.com/t/i-cant-load-the-publish-panel-in-the-dash-board-it-always-loading-like-for-ever-and-nver-loads/6567/9 "2026-09-19T22:26:12Z")
Hi Hosam, Can you please check again? ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\ **Post date:** [September 23, 2026, 10:50am UTC](https://forum.convai.com/t/i-cant-load-the-publish-panel-in-the-dash-board-it-always-loading-like-for-ever-and-nver-loads/6567/10 "2026-09-23T10:50:06Z")
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