# I'm having a problem with Convai's narrative API:

**URL:** <https://forum.convai.com/t/im-having-a-problem-with-convais-narrative-api/5110>\
**Category:** Unity SDK\
**Tags:** question, unity\
**Created:** [September 12, 2025, 2:20pm UTC](https://forum.convai.com/t/im-having-a-problem-with-convais-narrative-api/5110 "2025-09-12T14:20:14Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![joweveh478](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@joweveh478](https://forum.convai.com/u/joweveh478)\
**Post date:** [September 12, 2025, 2:20pm UTC](https://forum.convai.com/t/im-having-a-problem-with-convais-narrative-api/5110/1 "2025-09-12T14:20:14Z")

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Error: Request to list-sections failed: HTTP/1.1 500 Internal Server Error  
Stack trace attached in screenshot.

This happened suddenly and no matter what I do, it won’t go away. I reverted to a previous version of my branch and tried to create another character, but the error remains the same.

Is there a problem on the server side, or am I doing something wrong?

 ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/a/a594013a9e32683d705ce946dcdc74d40fdfff55.jpeg)

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [September 12, 2025, 2:52pm UTC](https://forum.convai.com/t/im-having-a-problem-with-convais-narrative-api/5110/2 "2025-09-12T14:52:00Z")

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Hello @joweveh478,

**Welcome to the Convai Developer Forum!**

Please make sure your Character ID is correctly set. If the error persists, share the Character ID so we can investigate further.

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**Author:** ![joweveh478](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@joweveh478](https://forum.convai.com/u/joweveh478)\
**Post date:** [September 12, 2025, 6:12pm UTC](https://forum.convai.com/t/im-having-a-problem-with-convais-narrative-api/5110/3 "2025-09-12T18:12:19Z")

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I already checked the character ID, but it’s still the same, this is the ID 7d4c5e-8732-11f0-8135-42010a7be01f

 ![Captura de pantalla 2025-09-12 130812](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/c/c6ad18303926aecb38d9008efffe63d266007bac.png)

 ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/6/6dc6b494825054604d93b72de738f6f2c649f429.png)

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [September 12, 2025, 6:47pm UTC](https://forum.convai.com/t/im-having-a-problem-with-convais-narrative-api/5110/4 "2025-09-12T18:47:52Z")

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I can’t reproduce the same issue. Could you reinstall the Newtonsoft JSON package?

 ![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/b/b1687308bdb324024c954ceaf81af097187fd1ac.png)

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**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\
**Post date:** [October 12, 2025, 6:48pm UTC](https://forum.convai.com/t/im-having-a-problem-with-convais-narrative-api/5110/5 "2025-10-12T18:48:03Z")

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Closed on October 12, 2025, 6:48pm UTC

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