# Issue with Asset Uploader visibility on macOS - Unreal Engine 5.5

**URL:** <https://forum.convai.com/t/issue-with-asset-uploader-visibility-on-macos-unreal-engine-5-5/5800>\
**Category:** Unreal Engine Plugin\
**Tags:** avatar-studio, question, unreal-engine\
**Created:** [February 18, 2026, 5:52pm UTC](https://forum.convai.com/t/issue-with-asset-uploader-visibility-on-macos-unreal-engine-5-5/5800 "2026-02-18T17:52:11Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Diana\_Gil](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/diana_gil/32/6466_2.png) [@Diana\_Gil](https://forum.convai.com/u/Diana_Gil)\
**Post date:** [February 18, 2026, 5:52pm UTC](https://forum.convai.com/t/issue-with-asset-uploader-visibility-on-macos-unreal-engine-5-5/5800/1 "2026-02-18T17:52:11Z")

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Hi Convai Team,

I’m having trouble finding the **Asset Uploader** tool in Unreal Engine on **macOS (Apple Silicon)**. I’ve tried both UE 5.5 and 5.7 with the latest SDK (v4.0.0-beta.10).

**The situation:**

- The plugin is enabled and the ‘Convai’ folder is visible in the Content Browser (under Plugins/Engine content).

- I can see several Editor Utility Widgets like `EUW_LTM` or `EUW_Button`, but the **`EUW_AssetUploader` is missing** from the files.

- The ‘Convai’ menu does not appear in the top Toolbar or the ‘Window’ menu.

- I’ve already checked ‘Show Plugin Content’ and ‘Show Engine Content’ in the settings.

- I’ve also tried to manually trigger the modules via the `.uplugin` file and terminal commands (`xattr -rd com.apple.quarantine`) to ensure macOS isn’t blocking the editor modules.

**My question:** Is there a specific tutorial or a workaround for Mac users to upload custom avatars to the Convai Avatar Studio? Is the Asset Uploader currently supported on macOS, or should I perform the upload process through a different method (like the web dashboard)?

Any help or documentation regarding the Mac workflow would be greatly appreciated.

**System Specs:**

- Mac: MacBook Pro (M-series)

- OS: macOS

- UE Version: 5.5.4"

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [February 25, 2026, 12:03pm UTC](https://forum.convai.com/t/issue-with-asset-uploader-visibility-on-macos-unreal-engine-5-5/5800/2 "2026-02-25T12:03:24Z")

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Hello,

**Welcome to the Convai Developer Forum!**

The Asset Uploader is currently not supported on macOS. It is only available on Windows at the moment.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\
**Post date:** [March 27, 2026, 12:04pm UTC](https://forum.convai.com/t/issue-with-asset-uploader-visibility-on-macos-unreal-engine-5-5/5800/3 "2026-03-27T12:04:05Z")

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Closed on March 27, 2026, 12:04pm UTC

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