# Issues with the login convai.com

**URL:** <https://forum.convai.com/t/issues-with-the-login-convai-com/4256>\
**Category:** Avatar Studio\
**Tags:** avatar-studio, question\
**Created:** [June 12, 2025, 6:33pm UTC](https://forum.convai.com/t/issues-with-the-login-convai-com/4256 "2025-06-12T18:33:36Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Cory\_Matthews](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/cory_matthews/32/3096_2.png) [@Cory\_Matthews](https://forum.convai.com/u/Cory_Matthews)\
**Post date:** [June 12, 2025, 6:33pm UTC](https://forum.convai.com/t/issues-with-the-login-convai-com/4256/1 "2025-06-12T18:33:36Z")

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I I’m having trouble logging into the page, it says 'failed to fetch!

 ![Screenshot_20250612_123645_Brave](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/b/b2cadc43d85f32af43f29054652927811134afcd.jpeg)

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [June 12, 2025, 7:15pm UTC](https://forum.convai.com/t/issues-with-the-login-convai-com/4256/2 "2025-06-12T19:15:15Z")

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Hello @Cory_Matthews,

Are you still facing this issue? I cannot reproduce it.

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**Author:** ![Cory\_Matthews](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/cory_matthews/32/3096_2.png) [@Cory\_Matthews](https://forum.convai.com/u/Cory_Matthews)\
**Post date:** [June 12, 2025, 7:35pm UTC](https://forum.convai.com/t/issues-with-the-login-convai-com/4256/3 "2025-06-12T19:35:25Z")

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Yes, it’s still not working. I’m getting a “failed to fetch” message — it seems to be a server-side error.

 ![WhatsApp Image 2025-06-12 at 13.23.49_7a69e590](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/d/d571c10d3159f136998b895395e14d61dfc63f55.jpeg)

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [June 12, 2025, 7:56pm UTC](https://forum.convai.com/t/issues-with-the-login-convai-com/4256/4 "2025-06-12T19:56:12Z")

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Please log out and try logging in again.

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [June 12, 2025, 8:02pm UTC](https://forum.convai.com/t/issues-with-the-login-convai-com/4256/5 "2025-06-12T20:02:04Z")

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When do you get this error?

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [June 17, 2025, 2:31pm UTC](https://forum.convai.com/t/issues-with-the-login-convai-com/4256/6 "2025-06-17T14:31:25Z")

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There was a problem on the Google side. It was fixed by them.

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [June 17, 2025, 2:31pm UTC](https://forum.convai.com/t/issues-with-the-login-convai-com/4256/7 "2025-06-17T14:31:28Z")

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