I’m facing an issue while communicating with Convai NPCs. Most of the time, I have to repeat the same question 3–4 times before the NPC gives a proper response.
The voice input is being detected, but the NPC either:
doesn’t respond on the first attempt, or
gives a response only after repeating the same question multiple times.
This affects the natural flow of conversation and user experience, especially in real-time interactions.
Could you please let me know:
if this is a known issue,
if there are recommended settings (latency, mic sensitivity, confidence threshold, etc.),
or any best practices to improve first-attempt response accuracy?
I am doing action using Animations. Whenever narrative design action called i just called the method. which just wrote which animation need to perform? I am attaching the Screenshort below.
Right now you are not using Convai’s Action feature. You are only triggering Narrative Design sections.
My suggestion:
Go to convai.com, open your character, and go to the Narrative Design tab.
In the Playground chatbox, recreate the same conversation you expect in your project.
Confirm that the correct sections are triggered there.
If the sections are not being triggered correctly in the Playground, you will need to review and update your Decisions in the Narrative Design so they match the user input more reliably.
I checked that properly and it is totally working fine. but in the unity side if i asked same like plaground chatbox it is not giving answer sometimes. i need to repeat again. and sometime NPC give answer but not perform the actions(Animation) in unity