# No sound - convai, azure, elevenlabs **URL:** \ **Category:** Voice, Speech & Language\ **Tags:** language-and-speech, question\ **Created:** [May 2, 2026, 10:13am UTC](https://forum.convai.com/t/no-sound-convai-azure-elevenlabs/6132 "2026-05-02T10:13:25Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![eduardo.caramujo](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/eduardo.caramujo/32/5489_2.png) [@eduardo.caramujo](https://forum.convai.com/u/eduardo.caramujo)\ **Post date:** [May 2, 2026, 10:13am UTC](https://forum.convai.com/t/no-sound-convai-azure-elevenlabs/6132/1 "2026-05-02T10:13:25Z")
Hello. I can not get audio comming out of convai. Either in the browser or in Unreal, no mather if its convai voice, azure, or eleven labs. Any ideia how to fix this? The text apears and it triggers animatiions but it does not generate audio. Regards ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 2, 2026, 10:29am UTC](https://forum.convai.com/t/no-sound-convai-azure-elevenlabs/6132/2 "2026-05-02T10:29:40Z")
Could you please share the Character ID? ---
**Author:** ![eduardo.caramujo](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/eduardo.caramujo/32/5489_2.png) [@eduardo.caramujo](https://forum.convai.com/u/eduardo.caramujo)\ **Post date:** [May 2, 2026, 10:49am UTC](https://forum.convai.com/t/no-sound-convai-azure-elevenlabs/6132/3 "2026-05-02T10:49:51Z")
Its happening in all characters. 96f51200-85e9-11f0-8cd7-42010a7be01f ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 2, 2026, 11:02am UTC](https://forum.convai.com/t/no-sound-convai-azure-elevenlabs/6132/4 "2026-05-02T11:02:46Z")
Could you please try a GCP voice? ---
**Author:** ![eduardo.caramujo](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/eduardo.caramujo/32/5489_2.png) [@eduardo.caramujo](https://forum.convai.com/u/eduardo.caramujo)\ **Post date:** [May 2, 2026, 11:49am UTC](https://forum.convai.com/t/no-sound-convai-azure-elevenlabs/6132/6 "2026-05-02T11:49:22Z")
still no audio. ---
**Author:** ![eduardo.caramujo](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/eduardo.caramujo/32/5489_2.png) [@eduardo.caramujo](https://forum.convai.com/u/eduardo.caramujo)\ **Post date:** [May 2, 2026, 1:33pm UTC](https://forum.convai.com/t/no-sound-convai-azure-elevenlabs/6132/7 "2026-05-02T13:33:54Z")
![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/8/86df9987e6e90a12ed51d6dbe6f969812343d345.png)this icon, by default is always mute when I refress. GCP voice is working, but none else. I still have plenty quota to use. Please help. regards ---
**Author:** ![eduardo.caramujo](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/eduardo.caramujo/32/5489_2.png) [@eduardo.caramujo](https://forum.convai.com/u/eduardo.caramujo)\ **Post date:** [May 2, 2026, 1:37pm UTC](https://forum.convai.com/t/no-sound-convai-azure-elevenlabs/6132/8 "2026-05-02T13:37:21Z")
now its ok. Changed nothing just started working. Thanks ---
**Author:** ![xinhong\_ming](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/xinhong_ming/32/7081_2.png) [@xinhong\_ming](https://forum.convai.com/u/xinhong_ming)\ **Post date:** [May 7, 2026, 1:29pm UTC](https://forum.convai.com/t/no-sound-convai-azure-elevenlabs/6132/9 "2026-05-07T13:29:25Z")
I also encountered the same problem. The new character I created is unable to have natural communication through voice; it can only do so via text. However, it can have voice communication with the official-provided characters. Could you help? I have already tried video calls and voice calls, and this issue has occurred on both the website and UE5. My character ID: 955d4688-cc5d-11ef-b139-42010a7be016 ---
**Author:** ![xinhong\_ming](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/xinhong_ming/32/7081_2.png) [@xinhong\_ming](https://forum.convai.com/u/xinhong_ming)\ **Post date:** [May 7, 2026, 1:36pm UTC](https://forum.convai.com/t/no-sound-convai-azure-elevenlabs/6132/10 "2026-05-07T13:36:55Z")
![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/d/dbdc507be74bc2d28db9554a8866219885acc9c0.png)The new created character’s microphone is responding, but it seems that the character has not received it. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [May 7, 2026, 1:43pm UTC](https://forum.convai.com/t/no-sound-convai-azure-elevenlabs/6132/11 "2026-05-07T13:43:42Z")
What is the issue? Could you please share the character ID? ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\ **Post date:** [June 6, 2026, 1:44pm UTC](https://forum.convai.com/t/no-sound-convai-azure-elevenlabs/6132/12 "2026-06-06T13:44:26Z")
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