# Problem with "Convai\_Unity\_WebGL\_SDK\_v2.0.0"
**URL:** https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598
**Category:** Unity SDK
**Tags:** question, unity, webgl
**Created:** [September 4, 2024, 6:32pm UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598 "2024-09-04T18:32:45Z")
**Posts on this page:** 20
**Page:** 2
### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 10:59am UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/21 "2024-09-05T10:59:46Z")
**Reply by georgelia | 2024-09-05 10:59:46**
and i just install the webgl version
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 10:59am UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/22 "2024-09-05T10:59:48Z")
**Reply by georgelia | 2024-09-05 10:59:48**
correct?
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 11:02am UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/23 "2024-09-05T11:02:49Z")
**Reply by k3kalinix | 2024-09-05 11:02:49**
Yes
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 11:59am UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/24 "2024-09-05T11:59:50Z")
**Reply by georgelia | 2024-09-05 11:59:50**
cool
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 11:59am UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/25 "2024-09-05T11:59:55Z")
**Replying to georgelia’s Message**
> **Reply by georgelia | 2024-09-04 18:57:10**
**Reply by georgelia | 2024-09-05 11:59:55**
about this?
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 12:00pm UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/26 "2024-09-05T12:00:03Z")
**Reply by georgelia | 2024-09-05 12:00:03**
this is an error from a windows build
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 12:02pm UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/27 "2024-09-05T12:02:23Z")
**Replying to georgelia’s Message**
> **Reply by georgelia | 2024-09-04 18:57:10**
**Reply by k3kalinix | 2024-09-05 12:02:23**
\<@433610960725344267\>
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 12:23pm UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/28 "2024-09-05T12:23:08Z")
**Replying to georgelia’s Message**
> **Reply by georgelia | 2024-09-04 18:57:10**
**Reply by raghuvanshagarwal | 2024-09-05 12:23:08**
This means that you have exhausted the number of speaker Id that you can create for that API key, to test this create a new convai account and use that API key to play the game, and see if that works
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 12:23pm UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/29 "2024-09-05T12:23:45Z")
**Reply by k3kalinix | 2024-09-05 12:23:45**
\<@865512265972318239\> do you use LTM?
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 12:23pm UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/30 "2024-09-05T12:23:56Z")
**Replying to k3kalinix’s Message**
> **Reply by k3kalinix | 2024-09-05 12:23:45**
> \<@865512265972318239\> do you use LTM?
**Reply by georgelia | 2024-09-05 12:23:56**
no
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 12:24pm UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/31 "2024-09-05T12:24:11Z")
**Replying to k3kalinix’s Message**
> **Reply by k3kalinix | 2024-09-05 12:02:23**
> \<@433610960725344267\>
**Reply by georgelia | 2024-09-05 12:24:11**
but how ill iconnect my existing players?
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 12:24pm UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/32 "2024-09-05T12:24:34Z")
**Reply by k3kalinix | 2024-09-05 12:24:34**
Do you want to use it?
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 12:25pm UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/33 "2024-09-05T12:25:07Z")
**Reply by georgelia | 2024-09-05 12:25:07**
well probably not for now
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 12:39pm UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/34 "2024-09-05T12:39:49Z")
**Replying to raghuvanshagarwal’s Message**
> **Reply by raghuvanshagarwal | 2024-09-05 12:23:08**
> This means that you have exhausted the number of speaker Id that you can create for that API key, to test this create a new convai account and use that API key to play the game, and see if that works
**Reply by georgelia | 2024-09-05 12:39:49**
or should i delete an npc?
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 12:46pm UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/35 "2024-09-05T12:46:46Z")
**Reply by raghuvanshagarwal | 2024-09-05 12:46:46**
No Speaker ID is connected with an API key, also if you don’t want to use LTM, delete the player prefs and search for ConvaiPlayerDataSO and turn off the Boolean which controls whether to generate speaker id if not found
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 12:53pm UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/36 "2024-09-05T12:53:14Z")
**Reply by georgelia | 2024-09-05 12:53:14**
ok will try that and i will send a message as soon as possible thanks
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 1:19pm UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/37 "2024-09-05T13:19:51Z")
**Reply by raghuvanshagarwal | 2024-09-05 13:19:51**
For your reference you have to first click on delete and then uncheck `Create Speaker ID if Not Found` boolean inside `Assets\Convai\Resources\ConvaiPlayerDataSO`
**Images:**
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 1:51pm UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/38 "2024-09-05T13:51:14Z")
**Reply by georgelia | 2024-09-05 13:51:14**
ok done, i try to build again
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 2:20pm UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/39 "2024-09-05T14:20:39Z")
**Replying to k3kalinix’s Message**
> **Reply by k3kalinix | 2024-09-05 11:02:49**
> Yes
**Reply by georgelia | 2024-09-05 14:20:39**
now i get this:
**Images:**
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### Author:  [@K3](https://forum.convai.com/u/K3)
#### Post date: [September 5, 2024, 3:35pm UTC](https://forum.convai.com/t/problem-with-convai-unity-webgl-sdk-v2-0-0/1598/40 "2024-09-05T15:35:45Z")
**Replying to raghuvanshagarwal’s Message**
> **Reply by raghuvanshagarwal | 2024-09-05 13:19:51**
> For your reference you have to first click on delete and then uncheck `Create Speaker ID if Not Found` boolean inside `Assets\Convai\Resources\ConvaiPlayerDataSO`
**Reply by georgelia | 2024-09-05 15:35:45**
yeah still nothing, the players do not engange with me in the build
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