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[Matthew_Pye]

[K3]

Okay good, now can you please show me the Actions?

[Matthew_Pye]

[K3]

Okay, very good. Could you please show me your player blueprint? How do you trigger push to talk or send text?

[Matthew_Pye]

[K3]

Show me the part related to Convai, where do you trigger the talk?

[Matthew_Pye]

What do you mean?

[Matthew_Pye]

Do you mean this?

[K3]

I don’t see any problem, please try again, if it still doesn’t work I suggest you try 3.5.4.

1. Download Release Convai Unreal Engine SDK Version 3.5.4-hotfix-1 · Conv-AI/Convai-UnrealEngine-SDK · GitHub
2. Create a new project.
3. In your Unreal project directory, create a Plugins folder if it doesn’t already exist.
4. Move the extracted Convai folder into the Plugins folder.
5. Open your project.
6. Navigate to Project Settings > Convai and enter your API key.

[Matthew_Pye]

Is there a way to convert this project? I’ve done quite a bit of work on this and don’t want to start from scratch.

[K3]

Since you mentioned you’ve made many changes, it’s quite possible that something inadvertently broke the Action functionality. From the screenshots you shared, I can’t identify any clear issue. Most likely, an unintended change is causing the problem.

I recommend setting up a fresh project and testing the same Action setup there. If it works in the new project, the issue is likely tied to your current project’s configuration.

[Matthew_Pye]

My company is considering if we should do an Enterprise plan with Convai, but if stuff like this is going to happen and the solution is to start over, then I’m not sure Convai is the right partner.

[K3]

I’m not quite sure what you meant by “start over.” Unfortunately, we don’t have a magic way to diagnose issues inside your project without context. When we suggest testing in a new project, it’s just to isolate the issue, to confirm whether the Action works in a clean setup. If it does, then we know there’s no problem with the setup itself, and we can focus on the specific changes made in your original project.

It’s not about starting over, it’s about narrowing down the cause to help you resolve it faster. If everything works in a new project, we’d then recommend reviewing the Blueprint changes in your current setup.

[K3]

Please add this new action to a new project and let’s see what happens.

[K3]

@Matthew_Pye did you test?

[Matthew_Pye]

Yeah It’s working in the new project

[K3]

Okay great, so we should focus on these customizations. Could you please let me know what changes you’ve made to our core blueprints?

[K3]

@Matthew_Pye did you check?

[Matthew_Pye]

Yes thank you this is working!

[K3]

What was the problem?