# Text to speech error. urgent help please. (big presentation) **URL:** \ **Category:** Unreal Engine Plugin\ **Tags:** question, unreal-engine\ **Created:** [September 19, 2024, 12:00pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715 "2024-09-19T12:00:33Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 19, 2024, 12:00pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/1 "2024-09-19T12:00:33Z")
**Original Discord Post by timguhlke | 2024-09-19 12:00:33** Hello everyone, I have a big presentation next week where I am presenting a product that works with Convai and I currently get this error message 80% of the time when I use text to speech. What could be the reason? Char ID: ddac347e-6977-11ef-a523-42010a7be011 ConvaiGRPCLog: Warning: OnStreamFinish: Status:Not Ok | Debug Log: | Error message:Get Response Failed None Stream removed | Error Details: | Error Code:13 | Character ID:ddac347e-6977-11ef-a523-42010a7be011 | Session ID:084b2ff61de3e361a30bf0fe9a38fa7e ConvaiChatbotComponentLog: Warning: UConvaiChatbotComponent Get Response Failed! | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 084b2ff61de3e361a30bf0fe9a38fa7e ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 19, 2024, 9:40pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/2 "2024-09-19T21:40:01Z")
**Reply by k3kalinix | 2024-09-19 21:40:01** Hello, I informed my teammates. We will get back to you. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 20, 2024, 12:47am UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/3 "2024-09-20T00:47:30Z")
**Replying to k3kalinix’s Message** > **Reply by k3kalinix | 2024-09-19 21:40:01** > Hello, I informed my teammates. We will get back to you. **Reply by timguhlke | 2024-09-20 00:47:30** thank you very much ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 25, 2024, 4:02pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/4 "2024-09-25T16:02:38Z")
**Reply by ysinha8 | 2024-09-25 16:02:38** `currently get this error message 80% of the time when I use text to speech` Can you please confirm if you’re using the Invoke Speech API within Unreal or you’re experiencing general audio problems during character response? ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 27, 2024, 1:49pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/5 "2024-09-27T13:49:57Z")
**Reply by timguhlke | 2024-09-27 13:49:57** Hi \<@1138235682540765256\> , thanks for the feedback. I can confirm that I am using the Speech to Text feature, so I am speaking to the character using my voice. This is supposed to be the Invoke Speech API? Unfortunately this is a recurring error and it would be good if we could look at this together and come up with a solution quickly. I wanted to ask again for a general approach to the current situation. \<@1023671043287699568\> \<@365628745886859267\> , it would be nice if you could give me an assessment. I’m not currently a partner or enterprise customer, but I think my current situation should be prioritised higher. I presented my idea that works with Convai to one of the biggest sportswear brands in the world yesterday and could only show them a recorded video because there are still too many problems with the voice function. However, they were very enthusiastic and there will be another presentation on 07.10 which I would like to do live. Is there any way I can get more support next week? Should I contact someone else? Thank you very much. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 30, 2024, 3:18pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/6 "2024-09-30T15:18:58Z")
**Reply by timguhlke | 2024-09-30 15:18:58** Can I please get some feedback? This is a great opportunity for everyone. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 30, 2024, 4:53pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/7 "2024-09-30T16:53:10Z")
**Replying to timguhlke’s Message** > **Reply by timguhlke | 2024-09-30 15:18:58** > Can I please get some feedback? This is a great opportunity for everyone. **Reply by k3kalinix | 2024-09-30 16:53:10** Our response times do not include weekends. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 30, 2024, 4:55pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/8 "2024-09-30T16:55:03Z")
**Reply by k3kalinix | 2024-09-30 16:55:03** \<@365628745886859267\> can you please check? ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 30, 2024, 4:56pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/9 "2024-09-30T16:56:08Z")
**Reply by freezfast | 2024-09-30 16:56:08** Hi \<@143473124963254272\>, we recently made some changes to the server code and the `None Stream removed` issue should have been fixed, are you still facing that error? would help us investigate further if you could share the full logs ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 30, 2024, 5:03pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/10 "2024-09-30T17:03:16Z")
**Reply by timguhlke | 2024-09-30 17:03:16** I will test it, thanks for the update ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [October 7, 2024, 2:13pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/11 "2024-10-07T14:13:55Z")
**Reply by freezfast | 2024-10-07 14:13:55** Hi \<@143473124963254272\>, please post any logs if the issue persists ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [October 7, 2024, 2:17pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/12 "2024-10-07T14:17:06Z")
**Reply by timguhlke | 2024-10-07 14:17:06** Hey \<@365628745886859267\> thanks for opening the post, unfortunately I still have the problem that I often get an error message while speaking. Not every time. Here is the error from the logs: | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 6bddd88c04394738111dc0939c2cb9f6 ConvaiGRPCLog: Initial Stream Write | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 6bddd88c04394738111dc0939c2cb9f6 ConvaiGRPCLog: Initial Stream Read | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 6bddd88c04394738111dc0939c2cb9f6 ConvaiGRPCLog: Received UserQuery uh,: | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 6bddd88c04394738111dc0939c2cb9f6 | IsFinalTranscription : False ConvaiGRPCLog: Received UserQuery Uh, okay.: | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 6bddd88c04394738111dc0939c2cb9f6 | IsFinalTranscription : False ConvaiGRPCLog: Received UserQuery Uh,: | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 6bddd88c04394738111dc0939c2cb9f6 | IsFinalTranscription : False ConvaiGRPCLog: Received UserQuery Uh, okay.: | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 6bddd88c04394738111dc0939c2cb9f6 | IsFinalTranscription : False ConvaiGRPCLog: Received UserQuery Uh, okay.: | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 6bddd88c04394738111dc0939c2cb9f6 | IsFinalTranscription : False ConvaiGRPCLog: Received UserQuery Uh, okay. Very: | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 6bddd88c04394738111dc0939c2cb9f6 | IsFinalTranscription : False ConvaiGRPCLog: Received UserQuery Uh, okay. Very: | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 6bddd88c04394738111dc0939c2cb9f6 | IsFinalTranscription : False ConvaiGRPCLog: Received UserQuery Uh, okay. Very nice.: | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 6bddd88c04394738111dc0939c2cb9f6 | IsFinalTranscription : False ConvaiGRPCLog: OnStreamRead - Done Reading: Status:Ok | Debug Log: | message: | Details: | Code:0 | Character ID:ddac347e-6977-11ef-a523-42010a7be011 | Session ID:6bddd88c04394738111dc0939c2cb9f6 ConvaiGRPCLog: Calling Stream Finish | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 6bddd88c04394738111dc0939c2cb9f6 ConvaiGRPCLog: Warning: OnStreamFinish: Status:Not Ok | Debug Log: | Error message:enter idle | Error Details: | Error Code:14 | Character ID:ddac347e-6977-11ef-a523-42010a7be011 | Session ID:6bddd88c04394738111dc0939c2cb9f6 ConvaiChatbotComponentLog: Warning: UConvaiChatbotComponent Get Response Failed! | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 6bddd88c04394738111dc0939c2cb9f6 ConvaiChatbotComponentLog: UConvaiChatbotComponent Request Finished! | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 6bddd88c04394738111dc0939c2cb9f6 ConvaiPlayerLog: Finished Talking ConvaiPlayerLog: Started Talking ConvaiAudioLog: Using Mikrofon (2- USB Audio CODEC ) as Audio capture device with NumChannels:2 and SampleRate:48000 ConvaiGRPCLog: AsyncGetResponse started | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 6bddd88c04394738111dc0939c2cb9f6 ConvaiGRPCLog: GRPC GetResponse stream initialized | Character ID : ddac347e-6977-11ef-a523-42010a7be011 | Session ID : 6bddd88c04394738111dc0939c2cb9f6 ConvaiGRPCLog: request: get\_response\_config { character\_id: “ddac347e-6977-11ef-a523-42010a7be011” api\_key: “5fd709799487727aa276369cb49037b4” session\_id: “6bddd88c04394738111dc0939c2cb9f6” audio\_config { sample\_rate\_hertz: 16000 enable\_facial\_data: true face\_model: FACE\_MODEL\_OVR\_MODEL\_NAME } ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [October 7, 2024, 3:56pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/13 "2024-10-07T15:56:20Z")
**Reply by freezfast | 2024-10-07 15:56:20** Thank you \<@143473124963254272\> for sharing the logs, the error message here is `enter idle`, did you happen to meet any of the older errors though? ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [October 7, 2024, 4:22pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/14 "2024-10-07T16:22:39Z")
**Replying to freezfast’s Message** > **Reply by freezfast | 2024-10-07 15:56:20** > Thank you \<@143473124963254272\> for sharing the logs, the error message here is `enter idle`, did you happen to meet any of the older errors though? **Reply by timguhlke | 2024-10-07 16:22:39** I was only able to test it today and there was always this error. Not older ones ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [October 7, 2024, 4:40pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/15 "2024-10-07T16:40:22Z")
**Reply by freezfast | 2024-10-07 16:40:22** I see, thank you, will let you know if we have any updates on this error ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [October 8, 2024, 7:02pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/16 "2024-10-08T19:02:51Z")
**Reply by freezfast | 2024-10-08 19:02:51** Hi \<@143473124963254272\> if you happen to face that error again please share here the logs ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [October 15, 2024, 8:32pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/17 "2024-10-15T20:32:17Z")
**Reply by timguhlke | 2024-10-15 20:32:17** Hey \<@365628745886859267\> I’m not working on exactly the same project but on my main project and now I sometimes get the error code:14 and the error message: enter idle. Does this error message mean anything? I can also share the logs but it’s not the speech to text project right now. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [November 1, 2024, 9:07am UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/18 "2024-11-01T09:07:35Z")
**Reply by k3kalinix | 2024-11-01 09:07:35** We are working on it, we will share an update. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [November 3, 2024, 8:24pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/19 "2024-11-03T20:24:22Z")
**Reply by k3kalinix | 2024-11-03 20:24:22** \<@365628745886859267\> ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [November 5, 2024, 11:24pm UTC](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715/20 "2024-11-05T23:24:23Z")
**Reply by k3kalinix | 2024-11-05 23:24:23** We recently made some changes to alleviate some of these voice breaking issues, feel free to give the [following release](https://github.com/Conv-AI/Convai-UnrealEngine-SDK/releases/tag/3.4.1-beta) a try, and let us know if you need assistance replacing your current version of the plugin with this one. **Embedded Content:** **Release Convai Unreal Engine SDK Version 3.4.1-beta · Conv-AI/Conva…** Fixed IsListening() was not properly returning the character state. Link: [Release Convai Unreal Engine SDK Version 3.4.1-beta · Conv-AI/Convai-UnrealEngine-SDK · GitHub](https://github.com/Conv-AI/Convai-UnrealEngine-SDK/releases/tag/3.4.1-beta) ![Thumbnail](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/5fc4907ce8b9e9668a4bb36c9ed4cbb49419d5d6.png) [Next page](https://forum.convai.com/t/text-to-speech-error-urgent-help-please-big-presentation/1715.md?page=2)