What do you need help with?
Bug report
Installation method
Manual installation / GitHub
Issue area
API Key / Authentication
Impact
Blocker - I cannot continue
Unreal Engine version
5.8.1
Convai Unreal Engine Plugin version
Github
Character ID
f9dc1d46-8b65-11f1-a8e6-42010a7be02f
Project setup
Blueprint and C++
Target platform
Other
Where does it happen?
Custom project
Short summary
The “Connecting…” status never ends.
What happened?
The problem started today; it wasn’t happening in previous days.
In the end, I can’t test/use the project.
I checked the relevant documentation, resources, and similar forum posts before posting.
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I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data.
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