# The “Connecting...” status never ends

**URL:** <https://forum.convai.com/t/the-connecting-status-never-ends/6501>\
**Category:** Unreal Engine Plugin\
**Created:** [August 17, 2026, 8:31pm UTC](https://forum.convai.com/t/the-connecting-status-never-ends/6501 "2026-08-17T20:31:42Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Lumi\_Convai](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/lumi_convai/32/5468_2.png) [@Lumi\_Convai](https://forum.convai.com/u/Lumi_Convai)\
**Post date:** [August 17, 2026, 8:31pm UTC](https://forum.convai.com/t/the-connecting-status-never-ends/6501/1 "2026-08-17T20:31:42Z")

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### What do you need help with?

Bug report

### Installation method

Manual installation / GitHub

### Issue area

API Key / Authentication

### Impact

Blocker - I cannot continue

### Unreal Engine version

5.8.1

### Convai Unreal Engine Plugin version

Github

### Character ID

f9dc1d46-8b65-11f1-a8e6-42010a7be02f

### Project setup

Blueprint and C++

### Target platform

Other

### Where does it happen?

Custom project

### Short summary

The “Connecting…” status never ends.

### What happened?

The problem started today; it wasn’t happening in previous days.  
In the end, I can’t test/use the project.

### I checked the relevant documentation, resources, and similar forum posts before posting.

on

### I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data.

on

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [August 17, 2026, 9:16pm UTC](https://forum.convai.com/t/the-connecting-status-never-ends/6501/2 "2026-08-17T21:16:35Z")

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Could you please share the logs?

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [August 18, 2026, 4:35pm UTC](https://forum.convai.com/t/the-connecting-status-never-ends/6501/3 "2026-08-18T16:35:49Z")

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Could you please try again?

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<div class="post-metadata">

**Author:** ![Lumi\_Convai](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/lumi_convai/32/5468_2.png) [@Lumi\_Convai](https://forum.convai.com/u/Lumi_Convai)\
**Post date:** [August 20, 2026, 7:48pm UTC](https://forum.convai.com/t/the-connecting-status-never-ends/6501/4 "2026-08-20T19:48:06Z")

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Sorry for the delay, but the problem resolved itself the next day, and I haven’t run any more tests since then, but everything is working fine.

Thanks!!

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\
**Post date:** [August 23, 2026, 7:49pm UTC](https://forum.convai.com/t/the-connecting-status-never-ends/6501/5 "2026-08-23T19:49:02Z")

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