# Timeout while pixel stream **URL:** \ **Category:** Avatar Studio\ **Tags:** avatar-studio, question\ **Created:** [November 28, 2025, 6:07pm UTC](https://forum.convai.com/t/timeout-while-pixel-stream/5518 "2025-11-28T18:07:45Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Vantom\_Hologram](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/vantom_hologram/32/3456_2.png) [@Vantom\_Hologram](https://forum.convai.com/u/Vantom_Hologram)\ **Post date:** [November 28, 2025, 6:07pm UTC](https://forum.convai.com/t/timeout-while-pixel-stream/5518/1 "2025-11-28T18:07:45Z")
While streaming AI character it suddenly stops streaming and gets timeout, even if i turn AFk out, while streaming in an event, I have to reload the avatar again, is there a solution? ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [November 28, 2025, 6:10pm UTC](https://forum.convai.com/t/timeout-while-pixel-stream/5518/2 "2025-11-28T18:10:44Z")
Hello, To better understand what is happening, could you please share a short screen recording that shows the issue from start to timeout? Also, open your browser DevTools (F12), go to the Console tab, reproduce the issue, then export the logs using “Save as” and attach that file here. With the video and console logs, we will be able to investigate this more effectively. ---
**Author:** ![Vantom\_Hologram](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/vantom_hologram/32/3456_2.png) [@Vantom\_Hologram](https://forum.convai.com/u/Vantom_Hologram)\ **Post date:** [November 28, 2025, 6:25pm UTC](https://forum.convai.com/t/timeout-while-pixel-stream/5518/3 "2025-11-28T18:25:24Z")
That’s what I usually get when it suddenly stops the stream on it’s own ![Screenshot_2025-11-28-20-23-47-37_92460851df6f172a4592fca41cc2d2e6](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/0/041c60687baa2d1c66d09c04ff3d8062b0dba012.jpeg) ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [November 28, 2025, 7:00pm UTC](https://forum.convai.com/t/timeout-while-pixel-stream/5518/4 "2025-11-28T19:00:50Z")
To better understand the issue, we will need a few more details. Does this problem occur only on your computer, or also on mobile devices? Is it happening with a specific Convai account, or do you see the same behavior across multiple Convai accounts? ---
**Author:** ![Vantom\_Hologram](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/vantom_hologram/32/3456_2.png) [@Vantom\_Hologram](https://forum.convai.com/u/Vantom_Hologram)\ **Post date:** [November 28, 2025, 7:13pm UTC](https://forum.convai.com/t/timeout-while-pixel-stream/5518/5 "2025-11-28T19:13:31Z")
It’s been doing that on mobile devices, haven’t tried it from pc. From 1 account ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [November 28, 2025, 7:16pm UTC](https://forum.convai.com/t/timeout-while-pixel-stream/5518/6 "2025-11-28T19:16:49Z")
Please try reproducing the issue from a PC as well and let us know if the same behavior occurs. On PC, open the browser DevTools (F12), go to the Console tab, reproduce the issue, then export and share the full console logs here. ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\ **Post date:** [February 3, 2026, 12:03pm UTC](https://forum.convai.com/t/timeout-while-pixel-stream/5518/7 "2026-02-03T12:03:20Z")
Closed on February 3, 2026, 12:03pm UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.