# Trying to change the voices for my character but unable to update. Defaulting to Ryan (Azure Voices) **URL:** \ **Category:** Voice, Speech & Language\ **Tags:** question, language-and-speech\ **Created:** [February 1, 2025, 3:14am UTC](https://forum.convai.com/t/trying-to-change-the-voices-for-my-character-but-unable-to-update-defaulting-to-ryan-azure-voices/2763 "2025-02-01T03:14:55Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Jeasy\_Sehgal](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jeasy_sehgal/32/2881_2.png) [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Post date:** [February 1, 2025, 3:14am UTC](https://forum.convai.com/t/trying-to-change-the-voices-for-my-character-but-unable-to-update-defaulting-to-ryan-azure-voices/2763/1 "2025-02-01T03:14:55Z")
Trying to change the voices for my character but unable to update. Defaulting to Ryan (Azure Voices). How can I make changes to my characters in the Playground including back story, voice selection etc and then update them to save the new change. The update button is greyed out. Need to constantly log out and log in to see my characters. Please Help! ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [February 6, 2025, 12:01pm UTC](https://forum.convai.com/t/trying-to-change-the-voices-for-my-character-but-unable-to-update-defaulting-to-ryan-azure-voices/2763/2 "2025-02-06T12:01:52Z")
Hello @Jeasy_Sehgal, Could you share a video recording of the issue so we can better understand the problem? ---
**Author:** ![4d](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/4d/32/3887_2.png) [@4d](https://forum.convai.com/u/4d)\ **Post date:** [April 17, 2025, 9:34pm UTC](https://forum.convai.com/t/trying-to-change-the-voices-for-my-character-but-unable-to-update-defaulting-to-ryan-azure-voices/2763/3 "2025-04-17T21:34:31Z")
the update button doesn’t work at all in languages and other places on the character playground. Effectively rendering the character useless. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [April 17, 2025, 9:38pm UTC](https://forum.convai.com/t/trying-to-change-the-voices-for-my-character-but-unable-to-update-defaulting-to-ryan-azure-voices/2763/4 "2025-04-17T21:38:54Z")
Could you please share a screenshot? ---
**Author:** ![4d](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/4d/32/3887_2.png) [@4d](https://forum.convai.com/u/4d)\ **Post date:** [April 17, 2025, 9:45pm UTC](https://forum.convai.com/t/trying-to-change-the-voices-for-my-character-but-unable-to-update-defaulting-to-ryan-azure-voices/2763/5 "2025-04-17T21:45:45Z")
i struggling to share a screenshot yet as there seems no way to share images please advice / the button is the permanent feature in the playground menu ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [April 17, 2025, 9:46pm UTC](https://forum.convai.com/t/trying-to-change-the-voices-for-my-character-but-unable-to-update-defaulting-to-ryan-azure-voices/2763/6 "2025-04-17T21:46:30Z")
There’s no blocker, just drag and drop the image. Let me see the page. ---
**Author:** ![4d](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/4d/32/3887_2.png) [@4d](https://forum.convai.com/u/4d)\ **Post date:** [April 17, 2025, 9:49pm UTC](https://forum.convai.com/t/trying-to-change-the-voices-for-my-character-but-unable-to-update-defaulting-to-ryan-azure-voices/2763/7 "2025-04-17T21:49:53Z")
![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/7/738e2809382472e288d759bb272a6e06346e44e1.png) ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [April 17, 2025, 9:50pm UTC](https://forum.convai.com/t/trying-to-change-the-voices-for-my-character-but-unable-to-update-defaulting-to-ryan-azure-voices/2763/8 "2025-04-17T21:50:38Z")
Please share a full screen image, do not crop the image. And show me the Language and Speech Section. ---
**Author:** ![4d](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/4d/32/3887_2.png) [@4d](https://forum.convai.com/u/4d)\ **Post date:** [April 17, 2025, 9:52pm UTC](https://forum.convai.com/t/trying-to-change-the-voices-for-my-character-but-unable-to-update-defaulting-to-ryan-azure-voices/2763/9 "2025-04-17T21:52:15Z")
see the update button it’s on every section ---
**Author:** ![4d](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/4d/32/3887_2.png) [@4d](https://forum.convai.com/u/4d)\ **Post date:** [April 17, 2025, 9:59pm UTC](https://forum.convai.com/t/trying-to-change-the-voices-for-my-character-but-unable-to-update-defaulting-to-ryan-azure-voices/2763/10 "2025-04-17T21:59:37Z")
![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/5/5c78902e77197e79ce293631746eaf454a062142.jpeg) ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [April 17, 2025, 10:00pm UTC](https://forum.convai.com/t/trying-to-change-the-voices-for-my-character-but-unable-to-update-defaulting-to-ryan-azure-voices/2763/11 "2025-04-17T22:00:04Z")
Please click on the Language and Speech section. ---
**Author:** ![4d](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/4d/32/3887_2.png) [@4d](https://forum.convai.com/u/4d)\ **Post date:** [April 17, 2025, 10:01pm UTC](https://forum.convai.com/t/trying-to-change-the-voices-for-my-character-but-unable-to-update-defaulting-to-ryan-azure-voices/2763/12 "2025-04-17T22:01:51Z")
![image](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/c/cff541fdea166d1caf23f114b5574f043d91e18e.png) the update button doesnt work and im unable to update the character nor language section ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [April 17, 2025, 10:02pm UTC](https://forum.convai.com/t/trying-to-change-the-voices-for-my-character-but-unable-to-update-defaulting-to-ryan-azure-voices/2763/13 "2025-04-17T22:02:23Z")
Try to change the voice or language. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [April 17, 2025, 10:50pm UTC](https://forum.convai.com/t/trying-to-change-the-voices-for-my-character-but-unable-to-update-defaulting-to-ryan-azure-voices/2763/14 "2025-04-17T22:50:53Z")
@4d Did you check? ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/1X/e60ef96aa7334c5ccf6682f6c6dbc20fcfa96b49.png) [@system](https://forum.convai.com/u/system)\ **Post date:** [May 28, 2025, 8:58pm UTC](https://forum.convai.com/t/trying-to-change-the-voices-for-my-character-but-unable-to-update-defaulting-to-ryan-azure-voices/2763/15 "2025-05-28T20:58:09Z")
Closed on May 28, 2025, 8:58pm UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.