# Unable to capture audio in chrome and edge (working fine in Firefox) - cleared cache **URL:** \ **Category:** Unity SDK\ **Tags:** unity, webgl, question\ **Created:** [September 22, 2023, 6:16am UTC](https://forum.convai.com/t/unable-to-capture-audio-in-chrome-and-edge-working-fine-in-firefox-cleared-cache/863 "2023-09-22T06:16:11Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 22, 2023, 6:16am UTC](https://forum.convai.com/t/unable-to-capture-audio-in-chrome-and-edge-working-fine-in-firefox-cleared-cache/863/1 "2023-09-22T06:16:11Z")
**Original Discord Post by royree | 2023-09-22 06:16:11** I am building for Unity WebGL build, I have integrated the NPC in my custom scene, I am also able to build and run, but when I am interacting with the NPC, it is not capturing the audio/ transcribing the audio in Chrome and edge browser, but It is working perfectly fine in Firefox, I have cleared cache and tried incognito windows in both Chrome and edge. can anyone please guide me on this? ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 22, 2023, 7:35am UTC](https://forum.convai.com/t/unable-to-capture-audio-in-chrome-and-edge-working-fine-in-firefox-cleared-cache/863/2 "2023-09-22T07:35:37Z")
**Reply by k3kalinix | 2023-09-22 07:35:37** \<@415207243487772673\> ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 22, 2023, 7:38am UTC](https://forum.convai.com/t/unable-to-capture-audio-in-chrome-and-edge-working-fine-in-firefox-cleared-cache/863/3 "2023-09-22T07:38:55Z")
**Reply by raymondedmund | 2023-09-22 07:38:55** Hi, I am sorry to see that you are facing issues. Have you seen any errors on the console? Also, may I ask you to confirm that you gave permissions to the browsers at the beginning of the scene (it should happen when the start of the level) to access your mic? ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 22, 2023, 8:50am UTC](https://forum.convai.com/t/unable-to-capture-audio-in-chrome-and-edge-working-fine-in-firefox-cleared-cache/863/4 "2023-09-22T08:50:46Z")
**Replying to raymondedmund’s Message** > **Reply by raymondedmund | 2023-09-22 07:38:55** > Hi, I am sorry to see that you are facing issues. Have you seen any errors on the console? > Also, may I ask you to confirm that you gave permissions to the browsers at the beginning of the scene (it should happen when the start of the level) to access your mic? **Reply by royree | 2023-09-22 08:50:46** I do not see any errors in the console and Yes, I have given permission when the scene loads ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 25, 2023, 6:32am UTC](https://forum.convai.com/t/unable-to-capture-audio-in-chrome-and-edge-working-fine-in-firefox-cleared-cache/863/5 "2023-09-25T06:32:35Z")
**Reply by royree | 2023-09-25 06:32:35** \<@415207243487772673\> Anything that I can try? Is there any specific thing that has to be done while clearing cache, with respect to microphone? New observation: sometimes it catches the first word only, For example: Hey, What is your name ? It will catch only Hey ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 25, 2023, 6:41am UTC](https://forum.convai.com/t/unable-to-capture-audio-in-chrome-and-edge-working-fine-in-firefox-cleared-cache/863/6 "2023-09-25T06:41:01Z")
**Reply by raymondedmund | 2023-09-25 06:41:01** Unfortunately, we have not yet found a solution for this issue. It is a browser issue and is often not observed on browsers on other computers when published. I am extremely sorry for the incovenience. If you can publish it to [itch.io](http://itch.io), I can take a look at the published web app from and see if the issue is replicated on my end as well ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 25, 2023, 9:31am UTC](https://forum.convai.com/t/unable-to-capture-audio-in-chrome-and-edge-working-fine-in-firefox-cleared-cache/863/7 "2023-09-25T09:31:23Z")
**Reply by k3kalinix | 2023-09-25 09:31:23** I had a lot of problems with Chromium-based browsers. The problem I had was heavy freezes and crashes in applications that needed graphics processing or web-based applications. I started using Firefox and the problem disappeared. I think there is a problem with the structure of these browsers. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [November 25, 2024, 12:15pm UTC](https://forum.convai.com/t/unable-to-capture-audio-in-chrome-and-edge-working-fine-in-firefox-cleared-cache/863/8 "2024-11-25T12:15:20Z")
This conversation happened on the Convai Discord Server, so this post will be closed.