# Unable to hear any reply from the Metahuman I imported into the level

**URL:** <https://forum.convai.com/t/unable-to-hear-any-reply-from-the-metahuman-i-imported-into-the-level/2152>\
**Category:** Unreal Engine Plugin\
**Tags:** question, unreal-engine\
**Created:** [November 15, 2024, 4:06am UTC](https://forum.convai.com/t/unable-to-hear-any-reply-from-the-metahuman-i-imported-into-the-level/2152 "2024-11-15T04:06:38Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 15, 2024, 4:06am UTC](https://forum.convai.com/t/unable-to-hear-any-reply-from-the-metahuman-i-imported-into-the-level/2152/1 "2024-11-15T04:06:38Z")

</div>

**Original Discord Post by nuryn9084 | 2024-11-15 04:06:38**

Hi I’m Nuryn and recently started learning Convai for my school Project. through a YouTube playlist: OnlyGames. In Part 3 of the playlist, the guy doing the tutorial talked to the imported Metahuman, Sadhil (Parent class: Actor, i.e. he didn’t remap the Sadhil, to some Convai class character). When the guy talked to the Sadhil after playing the level, Sadhil replied. But I got the following error:

ConvaiBotHttpLog: Warning: HTTP request failed with code 500, and response:{“ERROR”: “Unable to fetch character details. Please try again in sometime.”, “Reference ID”: “e1e9e0b5-0ee5-4fef-a032-f8975e397739”}  
ConvaiBotHttpLog: Warning: Response:{“ERROR”: “Unable to fetch character details. Please try again in sometime.”, “Reference ID”: “e1e9e0b5-0ee5-4fef-a032-f8975e397739”}  
ConvaiChatbotComponentLog: Warning: OnConvaiGetDetailsCompleted: Could not get character details for charID:“1c7806e2-9d71-11ef-8bba-1c7806e2-9d71-11ef-8bba-42010a7be016”

I’m not sure how to fix this and appreciate any help.

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 15, 2024, 6:38am UTC](https://forum.convai.com/t/unable-to-hear-any-reply-from-the-metahuman-i-imported-into-the-level/2152/2 "2024-11-15T06:38:06Z")

</div>

**Reply by k3kalinix | 2024-11-15 06:38:06**

Hello \<@784749963321016330\> 👋🏻,

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 15, 2024, 6:38am UTC](https://forum.convai.com/t/unable-to-hear-any-reply-from-the-metahuman-i-imported-into-the-level/2152/3 "2024-11-15T06:38:29Z")

</div>

**Reply by k3kalinix | 2024-11-15 06:38:29**

Did you add the API Key?

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 17, 2024, 2:52pm UTC](https://forum.convai.com/t/unable-to-hear-any-reply-from-the-metahuman-i-imported-into-the-level/2152/4 "2024-11-17T14:52:13Z")

</div>

**Replying to k3kalinix’s Message**

> **Reply by k3kalinix | 2024-11-15 06:38:06**  
> Hello \<@784749963321016330\> 👋🏻,

**Reply by nuryn9084 | 2024-11-17 14:52:13**

Hi I managed to fix the issue I realised I copy-pasted the Convai character ID wrongly for the Metahuman Sadhil. But thank you and appreciate your help.

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 17, 2024, 2:55pm UTC](https://forum.convai.com/t/unable-to-hear-any-reply-from-the-metahuman-i-imported-into-the-level/2152/5 "2024-11-17T14:55:19Z")

</div>

**Reply by k3kalinix | 2024-11-17 14:55:19**

Awesome!

---

<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 25, 2024, 12:13pm UTC](https://forum.convai.com/t/unable-to-hear-any-reply-from-the-metahuman-i-imported-into-the-level/2152/6 "2024-11-25T12:13:57Z")

</div>

This conversation happened on the Convai Discord Server, so this post will be closed.