# Upload of text files stuck on "learning.........." **URL:** \ **Category:** Knowledge Bank\ **Tags:** question, knowledge-bank\ **Created:** [March 25, 2025, 10:56am UTC](https://forum.convai.com/t/upload-of-text-files-stuck-on-learning/3382 "2025-03-25T10:56:30Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Henk\_Massink](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/henk_massink/32/2869_2.png) [@Henk\_Massink](https://forum.convai.com/u/Henk_Massink)\ **Post date:** [March 25, 2025, 10:56am UTC](https://forum.convai.com/t/upload-of-text-files-stuck-on-learning/3382/1 "2025-03-25T10:56:30Z")
I hav e 3 uploaded files in the knowledge Bank which are stuck on “learning…” I tried to logout and login, but that does not help. ![Schermafbeelding 2025-03-25 115529](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/4/47406dde99a04ecf01b974ca41332abb89b61a9c.png) ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [March 25, 2025, 10:01pm UTC](https://forum.convai.com/t/upload-of-text-files-stuck-on-learning/3382/2 "2025-03-25T22:01:05Z")
Hello @Henk_Massink, Sorry for the inconvenience. Could you please check again now and see if the issue persists? Let us know if the files are still stuck. ---
**Author:** ![Henk\_Massink](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/henk_massink/32/2869_2.png) [@Henk\_Massink](https://forum.convai.com/u/Henk_Massink)\ **Post date:** [March 26, 2025, 6:58am UTC](https://forum.convai.com/t/upload-of-text-files-stuck-on-learning/3382/3 "2025-03-26T06:58:31Z")
It is ok now. Thanks ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [March 28, 2025, 1:52am UTC](https://forum.convai.com/t/upload-of-text-files-stuck-on-learning/3382/4 "2025-03-28T01:52:00Z")
Closed on March 28, 2025, 1:52am UTC