# Why Are Emotions Not Working **URL:** \ **Category:** Unreal Engine Plugin\ **Tags:** language-and-speech, unreal-engine, question\ **Created:** [September 29, 2025, 8:45pm UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215 "2025-09-29T20:45:38Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![ciagne](https://avatars.discourse-cdn.com/v4/letter/c/7c8e57/32.png) [@ciagne](https://forum.convai.com/u/ciagne)\ **Post date:** [September 29, 2025, 8:45pm UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215/1 "2025-09-29T20:45:38Z")
Ever since today or yesterday, the OnEmotionStateChanged event isn’t returning emotions correctly. All emotions will have a value of 0 except None has a value of 0.33, any help? My game relies on the emotion states 🙏 I’m using Unreal ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [September 30, 2025, 2:58pm UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215/2 "2025-09-30T14:58:34Z")
Hello, **Welcome to the Convai Developer Forum!** We’re sorry about the issue you’re experiencing. We’re currently investigating it, and we’ll update you here as soon as it’s resolved. Thank you for your patience. ---
**Author:** ![Jeasy\_Sehgal](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jeasy_sehgal/32/2881_2.png) [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Post date:** [September 30, 2025, 7:45pm UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215/3 "2025-09-30T19:45:48Z")
Hi Team, The digital human emotion response is being received as Neutral=1 constantly instead of happiness, joy, sadness, etc. Can you please have a look at this issue? Thanks. ---
**Author:** ![komplexuniverse](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/komplexuniverse/32/5043_2.png) [@komplexuniverse](https://forum.convai.com/u/komplexuniverse)\ **Post date:** [October 1, 2025, 8:21am UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215/4 "2025-10-01T08:21:33Z")
I am writing to ask about Unreal engine 5 - convai plugin project. Since the day before yesterday, there are no responses about face emotion score in Convai\_MetaHuman\_FaceAnim. I read some article about no emotion response from Convai Plugin. Is it still have problem? my char ID: 0f9e947a-6249-11f0-a843-42010a7be01f Lipsync is working but emotions are not working. please suggest me if there is any possibility that I can try. Thank you so much. ---
**Author:** ![ciagne](https://avatars.discourse-cdn.com/v4/letter/c/7c8e57/32.png) [@ciagne](https://forum.convai.com/u/ciagne)\ **Post date:** [October 2, 2025, 3:16am UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215/6 "2025-10-02T03:16:52Z")
Any estimate of when this might be resolved? Sorry I don’t mean to poke 😅 ---
**Author:** ![sdsandland](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/sdsandland/32/5696_2.png) [@sdsandland](https://forum.convai.com/u/sdsandland)\ **Post date:** [October 2, 2025, 8:11am UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215/7 "2025-10-02T08:11:12Z")
We also noticed the same issue in our production. Getting 0.0 on emotion values from Convai in Unreal Engine with the plugin. ---
**Author:** ![Jeasy\_Sehgal](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jeasy_sehgal/32/2881_2.png) [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Post date:** [October 3, 2025, 1:32am UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215/8 "2025-10-03T01:32:18Z")
Hi @K3, Was just testing speaking to the digital human and it keeps giving Intermittent Error 14 and does not respond to conversations. Also there are still no Emotion Data coming through. Enclosing the log for the team to check through. Have tried it in the playground and getting the same results. Have a big presentation coming up. Can you and the team provide an update and a fix for this please. Thanks, Jeasy [Vivience20\_20251002\_212613\_Default.log](https://forum.convai.com/uploads/short-url/cfHA56sADZPqOPWuZNeYdqlYvi1.log) (45.2 KB) [Vivience20\_20251002\_213723\_Default.log](https://forum.convai.com/uploads/short-url/lYx5cXR8sljpYiPCDKXMI4FbW1g.log) (4.0 KB) ---
**Author:** ![komplexuniverse](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/komplexuniverse/32/5043_2.png) [@komplexuniverse](https://forum.convai.com/u/komplexuniverse)\ **Post date:** [October 3, 2025, 6:40am UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215/9 "2025-10-03T06:40:18Z")
Dear Convai Team, I also have a public presentation coming up next week. Could you tell me any plan about update time or a fix for this please? ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [October 3, 2025, 8:15am UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215/10 "2025-10-03T08:15:45Z")
Could you please try again? ---
**Author:** ![komplexuniverse](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/komplexuniverse/32/5043_2.png) [@komplexuniverse](https://forum.convai.com/u/komplexuniverse)\ **Post date:** [October 3, 2025, 8:29am UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215/12 "2025-10-03T08:29:10Z")
No, It still doesn’t work. only lipsync is working. Thank You. ---
**Author:** ![Admin\_Tech](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/admin_tech/32/3615_2.png) [@Admin\_Tech](https://forum.convai.com/u/Admin_Tech)\ **Post date:** [October 3, 2025, 4:03pm UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215/13 "2025-10-03T16:03:24Z")
Yes. it is still not working for us too, any ETA? ---
**Author:** ![komplexuniverse](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/komplexuniverse/32/5043_2.png) [@komplexuniverse](https://forum.convai.com/u/komplexuniverse)\ **Post date:** [October 3, 2025, 4:09pm UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215/14 "2025-10-03T16:09:22Z")
I made print string node from emotions scores but I think it still no inputs at all. ![print_emotion_score](https://canada1.discourse-cdn.com/flex004/uploads/convai/original/2X/9/97ceb8f4c6599c6c4e63e0ba4205f05ba1d6a8d4.png) ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [October 3, 2025, 4:50pm UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215/15 "2025-10-03T16:50:04Z")
Could you please try again? ---
**Author:** ![Jeasy\_Sehgal](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/jeasy_sehgal/32/2881_2.png) [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\ **Post date:** [October 3, 2025, 8:08pm UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215/16 "2025-10-03T20:08:13Z")
Just tried! It seems the emotion sets are registering in the build, but the Error 14, The Dreaded Error 14 keeps showing up so often. Also the text widget is showing the emotion in _\*\*_ ---
**Author:** ![komplexuniverse](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/komplexuniverse/32/5043_2.png) [@komplexuniverse](https://forum.convai.com/u/komplexuniverse)\ **Post date:** [October 4, 2025, 1:44am UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215/17 "2025-10-04T01:44:01Z")
Emotion input is coming now and facial expressions are changing variety. Thank you but there are some log error showing. I’ll post it soon. Thank you so much. ---
**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\ **Post date:** [October 5, 2025, 6:04pm UTC](https://forum.convai.com/t/why-are-emotions-not-working/5215/26 "2025-10-05T18:04:36Z")