# Why is my api code expired

**URL:** <https://forum.convai.com/t/why-is-my-api-code-expired/5388>\
**Category:** Unity SDK\
**Tags:** question, unity\
**Created:** [November 3, 2025, 5:50pm UTC](https://forum.convai.com/t/why-is-my-api-code-expired/5388 "2025-11-03T17:50:13Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Nadia\_Khartabil](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/nadia_khartabil/32/4787_2.png) [@Nadia\_Khartabil](https://forum.convai.com/u/Nadia_Khartabil)\
**Post date:** [November 3, 2025, 5:50pm UTC](https://forum.convai.com/t/why-is-my-api-code-expired/5388/1 "2025-11-03T17:50:13Z")

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I had used the website and then it requests a subscription or to use the avatar in unity or unreal, One i added the API anc character to unity , now its giving an error API code is expired?

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 3, 2025, 6:48pm UTC](https://forum.convai.com/t/why-is-my-api-code-expired/5388/2 "2025-11-03T18:48:53Z")

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Hello,

**Welcome to the Convai Developer Forum!**

> I had used the website and then it requests a subscription or to use the avatar in unity or unreal, One i added the API anc character to unity , now its giving an error API code is expired?

I’m not sure I fully understand your issue. Could you please share the exact error message you’re seeing?

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<div class="post-metadata">

**Author:** ![Nadia\_Khartabil](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/nadia_khartabil/32/4787_2.png) [@Nadia\_Khartabil](https://forum.convai.com/u/Nadia_Khartabil)\
**Post date:** [November 6, 2025, 3:31pm UTC](https://forum.convai.com/t/why-is-my-api-code-expired/5388/3 "2025-11-06T15:31:45Z")

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When I try to start a conversation with my character ( NPC to player) I get the error api key quota expired or invalid. Does that means I need to pay for interacting with my avatar in unity ?

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**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 6, 2025, 4:03pm UTC](https://forum.convai.com/t/why-is-my-api-code-expired/5388/4 "2025-11-06T16:03:42Z")

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There’s no platform-specific restriction. Please check your quota from the Billing page on the top right of **[convai.com](http://convai.com)**. If your Free plan quota has been used up, you’ll need to upgrade your plan or use the API key from a different account.

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<div class="post-metadata">

**Author:** ![Nadia\_Khartabil](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/nadia_khartabil/32/4787_2.png) [@Nadia\_Khartabil](https://forum.convai.com/u/Nadia_Khartabil)\
**Post date:** [November 6, 2025, 4:10pm UTC](https://forum.convai.com/t/why-is-my-api-code-expired/5388/5 "2025-11-06T16:10:17Z")

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Thank you where can I find the quota for my avatars I thought it was free in unity

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 6, 2025, 4:16pm UTC](https://forum.convai.com/t/why-is-my-api-code-expired/5388/6 "2025-11-06T16:16:03Z")

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Convai also offers a Free plan, allowing you to try the platform at no cost. For more details, please visit our [Pricing page](https://convai.com/pricing).

Documentation:

> **[Dashboard Overview | Convai Documentation](https://docs.convai.com/api-docs/convai-playground/get-started/dashboard-overview#profile-and-settings)**
>
> Learn how to navigate and use the Convai Playground Dashboard to manage characters, experiences, and simulations efficiently.

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<div class="post-metadata">

**Author:** ![K3](https://yyz2.discourse-cdn.com/flex004/user_avatar/forum.convai.com/k3/32/2611_2.png) [@K3](https://forum.convai.com/u/K3)\
**Post date:** [November 30, 2025, 8:53pm UTC](https://forum.convai.com/t/why-is-my-api-code-expired/5388/7 "2025-11-30T20:53:46Z")

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