# \#elevenlabs **URL:** https://forum.convai.com/tag/elevenlabs/67.md [Latest](https://forum.convai.com/latest.md) · [Categories](https://forum.convai.com/categories.md) · [Tags](https://forum.convai.com/tags.md) --- ## [Feature Request: ElevenLabs v4 Turbo integration](https://forum.convai.com/t/feature-request-elevenlabs-v4-turbo-integration/6600)
**Author:** [@Goshta\_MJ](https://forum.convai.com/u/Goshta_MJ)\ **Replies:** 4\ **Last updated:** [October 14, 2026, 10:53am UTC](https://forum.convai.com/t/feature-request-elevenlabs-v4-turbo-integration/6600 "2026-10-14T10:53:49Z")
What do you need help with? Feature request Issue area Custom Voice / ElevenLabs Impact Blocker - I cannot continue Character ID f059089a-6272-11f1-880b-42010a7be02e Where does it happen? API / Backend Voice provide… --- ## [Issue: Custom ElevenLabs voices not appearing in Convai Dashboard after 2-3 days](https://forum.convai.com/t/issue-custom-elevenlabs-voices-not-appearing-in-convai-dashboard-after-2-3-days/6590)
**Author:** [@quest\_koeno](https://forum.convai.com/u/quest_koeno)\ **Replies:** 2\ **Last updated:** [October 5, 2026, 3:31am UTC](https://forum.convai.com/t/issue-custom-elevenlabs-voices-not-appearing-in-convai-dashboard-after-2-3-days/6590 "2026-10-05T03:31:01Z")
What do you need help with? Bug report Issue area Voice Provider Impact Major - a core flow is broken Character ID 5e31a3f9-fb98-42a7-aa0c-aa57c07e8aee Where does it happen? Convai Playground Language Japanese(origi… --- ## [Custom Serbian Voice Elevenlabs issue](https://forum.convai.com/t/custom-serbian-voice-elevenlabs-issue/6087)
**Author:** [@Mountain](https://forum.convai.com/u/Mountain)\ **Replies:** 15\ **Last updated:** [April 23, 2026, 10:35am UTC](https://forum.convai.com/t/custom-serbian-voice-elevenlabs-issue/6087 "2026-04-23T10:35:14Z")
Yesterday i integrated ElevenLabs API for Serbian language, but in appears as a custom language in english language not in Serbian section. How to fix it ? --- ## [Support for ElevenLabs voices with Dutch (Belgium) (Flemish)](https://forum.convai.com/t/support-for-elevenlabs-voices-with-dutch-belgium-flemish/5793)
**Author:** [@heivoll](https://forum.convai.com/u/heivoll)\ **Replies:** 1\ **Last updated:** [April 7, 2026, 4:50pm UTC](https://forum.convai.com/t/support-for-elevenlabs-voices-with-dutch-belgium-flemish/5793 "2026-04-07T16:50:49Z")
Hi, Currently, when selecting Dutch (Belgium), aka Flemish, as language, only GCP and Azure voices are available. When selecting “Dutch” (which is Dutch Netherlands), ElevenLabs voices are available. ElevenLabs actually… --- ## [ElevenLabs Voice Sync Issue](https://forum.convai.com/t/elevenlabs-voice-sync-issue/5854)
**Author:** [@quest\_koeno](https://forum.convai.com/u/quest_koeno)\ **Replies:** 5\ **Last updated:** [March 4, 2026, 8:29pm UTC](https://forum.convai.com/t/elevenlabs-voice-sync-issue/5854 "2026-03-04T20:29:54Z")
Hi K3, I am facing a critical issue with the ElevenLabs integration for an exhibition project launching in a few days. My ElevenLabs voice list in the Convai dashboard appears and disappears intermittently, especially … --- ## [Elevenlabs key showing as invalid](https://forum.convai.com/t/elevenlabs-key-showing-as-invalid/5875)
**Author:** [@RV404](https://forum.convai.com/u/RV404)\ **Replies:** 4\ **Last updated:** [March 4, 2026, 2:28am UTC](https://forum.convai.com/t/elevenlabs-key-showing-as-invalid/5875 "2026-03-04T02:28:37Z")
--- ## [Do private voices appear before Pro subscription](https://forum.convai.com/t/do-private-voices-appear-before-pro-subscription/5848)
**Author:** [@Betwixt\_Foundation](https://forum.convai.com/u/Betwixt_Foundation)\ **Replies:** 1\ **Last updated:** [February 28, 2026, 10:50am UTC](https://forum.convai.com/t/do-private-voices-appear-before-pro-subscription/5848 "2026-02-28T10:50:08Z")
We have a question about using ElevenLabs private voices in Convai. We understand that a Pro subscription is required to actually use private voices. However, before purchasing the Pro plan, we wanted to test whether th… --- ## [ElevenLabs Polish voices unavailable when Polish language is selected](https://forum.convai.com/t/elevenlabs-polish-voices-unavailable-when-polish-language-is-selected/5744)
**Author:** [@Betwixt\_Foundation](https://forum.convai.com/u/Betwixt_Foundation)\ **Replies:** 2\ **Last updated:** [February 9, 2026, 4:27pm UTC](https://forum.convai.com/t/elevenlabs-polish-voices-unavailable-when-polish-language-is-selected/5744 "2026-02-09T16:27:03Z")
I’m running into an issue with language and voice configuration when using ElevenLabs voices together with non-English languages (e.g. Polish). What’s happening When no language is selected, I can choose from the full… --- ## [ElevenLabs Enterprise API Key - Private ElevenLabs Voice has vanished](https://forum.convai.com/t/elevenlabs-enterprise-api-key-private-elevenlabs-voice-has-vanished/5455)
**Author:** [@piersonlippard](https://forum.convai.com/u/piersonlippard)\ **Replies:** 35\ **Last updated:** [December 2, 2025, 3:39pm UTC](https://forum.convai.com/t/elevenlabs-enterprise-api-key-private-elevenlabs-voice-has-vanished/5455 "2025-12-02T15:39:45Z")
Hello, I have an ElevenLabs Enterprise API key added to my Convai account profile. Previously this key allowed me access to select the ElevenLabs voice in my ElevenLabs account. However, the voice always errored when … --- ## [Unable to Delete ElevenLabs API Integration + Private Cloned Voice Not Syncing to Convai](https://forum.convai.com/t/unable-to-delete-elevenlabs-api-integration-private-cloned-voice-not-syncing-to-convai/5493)
**Author:** [@Aldefa\_Athallah](https://forum.convai.com/u/Aldefa_Athallah)\ **Replies:** 10\ **Last updated:** [December 1, 2025, 3:27am UTC](https://forum.convai.com/t/unable-to-delete-elevenlabs-api-integration-private-cloned-voice-not-syncing-to-convai/5493 "2025-12-01T03:27:33Z")
Hello Convai Team, I’m currently facing two issues related to the ElevenLabs integration on my Convai account, and I would greatly appreciate your assistance. 1. Unable to Delete ElevenLabs API Key from API Integratio… --- ## [Elevenlabs Private Voices not updating](https://forum.convai.com/t/elevenlabs-private-voices-not-updating/5061)
**Author:** [@Ham1ton](https://forum.convai.com/u/Ham1ton)\ **Replies:** 10\ **Last updated:** [October 31, 2025, 11:10am UTC](https://forum.convai.com/t/elevenlabs-private-voices-not-updating/5061 "2025-10-31T11:10:56Z")
I have removed several voices from my elevenlabs pro account but even after several days the voices in my convai account are not updating, specifically not removing deleted voices. There are still old voices in there tha… --- ## [How to get my personal voices from Elevenlabs to show up in convai?](https://forum.convai.com/t/how-to-get-my-personal-voices-from-elevenlabs-to-show-up-in-convai/5351)
**Author:** [@rasmushauschild](https://forum.convai.com/u/rasmushauschild)\ **Replies:** 1\ **Last updated:** [October 25, 2025, 12:01am UTC](https://forum.convai.com/t/how-to-get-my-personal-voices-from-elevenlabs-to-show-up-in-convai/5351 "2025-10-25T00:01:29Z")
Hi there, I followed the guide in the documentation on setting up my Elevenlabs voices with convai. Now, 15 hours later, I can see the official Elevnlabs voices, but I still can’t see my own private voices. I have Ele… --- ## [Elevenlabs API option gone in profile](https://forum.convai.com/t/elevenlabs-api-option-gone-in-profile/5222)
**Author:** [@Matthew\_Pye](https://forum.convai.com/u/Matthew_Pye)\ **Replies:** 24\ **Last updated:** [October 4, 2025, 1:40am UTC](https://forum.convai.com/t/elevenlabs-api-option-gone-in-profile/5222 "2025-10-04T01:40:38Z")
I tried to reset our ElevenLabs API and now the option to just add an API is gone in my profile portal. --- ## [Eleven Labs API key is invalid](https://forum.convai.com/t/eleven-labs-api-key-is-invalid/4993)
**Author:** [@prolok](https://forum.convai.com/u/prolok)\ **Replies:** 8\ **Last updated:** [August 27, 2025, 2:14pm UTC](https://forum.convai.com/t/eleven-labs-api-key-is-invalid/4993 "2025-08-27T14:14:23Z")
I have followed the instructions to integrateEleven Labs found on this page: ElevenLabs API Integration | Convai Documentation I have a Pro plan with Eleven labs. I’ve tried generating multiple API keys but I continue t… --- ## [Add Voice ID Eleven labs for Convai](https://forum.convai.com/t/add-voice-id-eleven-labs-for-convai/4767)
**Author:** [@Medimedi\_IO](https://forum.convai.com/u/Medimedi_IO)\ **Replies:** 6\ **Last updated:** [August 5, 2025, 8:54am UTC](https://forum.convai.com/t/add-voice-id-eleven-labs-for-convai/4767 "2025-08-05T08:54:12Z")
Hi, I want to enter the Voice ID from eleven labs, how do I do it? Because currently the options are limited. --- ## [Interaction / Elevelabs / Core API Usage progress bar issue](https://forum.convai.com/t/interaction-elevelabs-core-api-usage-progress-bar-issue/4461)
**Author:** [@Ham1ton](https://forum.convai.com/u/Ham1ton)\ **Replies:** 7\ **Last updated:** [July 26, 2025, 9:32am UTC](https://forum.convai.com/t/interaction-elevelabs-core-api-usage-progress-bar-issue/4461 "2025-07-26T09:32:13Z")
Progress usage on my account is acting strange. As you can see in the screenshots, two of my usage progress bars have gone past their limit and flipped. The Core API Usage bar has been stuck like this for the last5 or … --- ## [Eleven Labs Audio cutting out UE5.6](https://forum.convai.com/t/eleven-labs-audio-cutting-out-ue5-6/4377)
**Author:** [@j.good](https://forum.convai.com/u/j.good)\ **Replies:** 4\ **Last updated:** [July 11, 2025, 6:34pm UTC](https://forum.convai.com/t/eleven-labs-audio-cutting-out-ue5-6/4377 "2025-07-11T18:34:30Z")
Hi, When interacting with the character in both the editor and in the built game, the audio pauses and resumes again after a few seconds. This happens every 4-5 interactions. It also cuts off the end few words ever… --- ## [Issue with ElevenLabs API Key Integration in Convai](https://forum.convai.com/t/issue-with-elevenlabs-api-key-integration-in-convai/4398)
**Author:** [@artsed-software](https://forum.convai.com/u/artsed-software)\ **Replies:** 2\ **Last updated:** [July 11, 2025, 11:24am UTC](https://forum.convai.com/t/issue-with-elevenlabs-api-key-integration-in-convai/4398 "2025-07-11T11:24:06Z")
Hi all, I’m working on integrating the ElevenLabs API with Convai. When I enter the API key in Convai’s API integration section, I receive an error message saying, “The API key you entered is invalid.” According to the… --- ## [Elevenlabs Cloned Voice Missing](https://forum.convai.com/t/elevenlabs-cloned-voice-missing/4370)
**Author:** [@SetaroHouse](https://forum.convai.com/u/SetaroHouse)\ **Replies:** 3\ **Last updated:** [June 29, 2025, 3:39am UTC](https://forum.convai.com/t/elevenlabs-cloned-voice-missing/4370 "2025-06-29T03:39:52Z")
Hi, I created a cloned voice which is in my Elevenlabs “My Voices”, but it’s been 36 hours and it still isn’t showing up in Convai. My other voices from Elevenlabs show up, but not the cloned one. --- ## [Elevenlabs private voices - 24hrs and not shown in the voices list](https://forum.convai.com/t/elevenlabs-private-voices-24hrs-and-not-shown-in-the-voices-list/4345)
**Author:** [@hamid\_Habib](https://forum.convai.com/u/hamid_Habib)\ **Replies:** 3\ **Last updated:** [June 26, 2025, 12:01pm UTC](https://forum.convai.com/t/elevenlabs-private-voices-24hrs-and-not-shown-in-the-voices-list/4345 "2025-06-26T12:01:41Z")
I’m on Indie Dev Convai plan and on pro plan in Elevenlabs, I added the api key of Elevenlabs on API Integration and after 24hrs Elevenlabs private voices still not shown in the voices list, I removed the api key and put… --- ## [Issues with TTS (ElevenLabs - UE5)](https://forum.convai.com/t/issues-with-tts-elevenlabs-ue5/4248)
**Author:** [@heivoll](https://forum.convai.com/u/heivoll)\ **Replies:** 7\ **Last updated:** [June 26, 2025, 9:08am UTC](https://forum.convai.com/t/issues-with-tts-elevenlabs-ue5/4248 "2025-06-26T09:08:53Z")
For the last couple of days, the speech generation with ElevenLabs has been very unstable. It stutters in the middle of sentences, and sometimes cut them off completely without completing them. I figured it would be an … --- ## [Custom ElevenLabs Voices Not Appearing In Convai](https://forum.convai.com/t/custom-elevenlabs-voices-not-appearing-in-convai/4181)
**Author:** [@SetaroHouse](https://forum.convai.com/u/SetaroHouse)\ **Replies:** 10\ **Last updated:** [June 4, 2025, 6:52am UTC](https://forum.convai.com/t/custom-elevenlabs-voices-not-appearing-in-convai/4181 "2025-06-04T06:52:00Z")
I am on the paid Creator plan in ElevenLabs and Convai’s Professional plan but my private/saved Elevenlabs voices aren’t showing up, just the default ones you provide. I followed your instructions listed below and still … --- ## [Elevenlabs private voices - limited range of supported languages](https://forum.convai.com/t/elevenlabs-private-voices-limited-range-of-supported-languages/4137)
**Author:** [@info4](https://forum.convai.com/u/info4)\ **Replies:** 4\ **Last updated:** [June 3, 2025, 2:42pm UTC](https://forum.convai.com/t/elevenlabs-private-voices-limited-range-of-supported-languages/4137 "2025-06-03T14:42:43Z")
Hello, I’d like to ask for your advice regarding an issue we’re currently facing with our private voice from ElevenLabs and language settings — specifically, support for the Czech language. We’re using a private voice … --- ## [ElevenLabs Private Voice Problem](https://forum.convai.com/t/elevenlabs-private-voice-problem/4148)
**Author:** [@Carlos\_Gonzalez](https://forum.convai.com/u/Carlos_Gonzalez)\ **Replies:** 4\ **Last updated:** [May 30, 2025, 2:55pm UTC](https://forum.convai.com/t/elevenlabs-private-voice-problem/4148 "2025-05-30T14:55:35Z")
Hey good morning, I have a problem with eleven labs/convai in unreal engine 5.5: ConvaiGRPCLog: Warning: OnStreamFinish: Status.ok():Not Ok | Debug Log: | Error message:Unable to generate audio response. Please verify t… --- ## [The Eleven Labs API doesn't work](https://forum.convai.com/t/the-eleven-labs-api-doesnt-work/3966)
**Author:** [@hemillyavent109](https://forum.convai.com/u/hemillyavent109)\ **Replies:** 3\ **Last updated:** [May 15, 2025, 2:46pm UTC](https://forum.convai.com/t/the-eleven-labs-api-doesnt-work/3966 "2025-05-15T14:46:01Z")
I put an eleven labs api in my project (I have a paid account) and when using a private voice it gave me this error. --- ## [Elevenlabs connection repeatedly breaks](https://forum.convai.com/t/elevenlabs-connection-repeatedly-breaks/3979)
**Author:** [@Jeff\_Sipko](https://forum.convai.com/u/Jeff_Sipko)\ **Replies:** 7\ **Last updated:** [May 19, 2025, 4:12pm UTC](https://forum.convai.com/t/elevenlabs-connection-repeatedly-breaks/3979 "2025-05-19T16:12:29Z")
I have a paid subscription to both Convai and ElevenLabs. When I enter my ElevenLabs API key (and then wait 12 hours) I can use my custom voices. However, after some amount of time, the custom voices suddenly stop work… --- ## [ElevenLabs voice returning "slow motion" audio](https://forum.convai.com/t/elevenlabs-voice-returning-slow-motion-audio/3522)
**Author:** [@info\_AM](https://forum.convai.com/u/info_AM)\ **Replies:** 14\ **Last updated:** [May 13, 2025, 2:34pm UTC](https://forum.convai.com/t/elevenlabs-voice-returning-slow-motion-audio/3522 "2025-05-13T14:34:36Z")
Hello convai, I am using your solution in combination with a elevenlabs voice. how ever - when I am asking a question, the answer sometimes returns as an audio which sound similar to a “slow motion voice”. the eleven l… --- ## [ElevenLabs voices no longer available for Norwegian](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558)
**Author:** [@heivoll](https://forum.convai.com/u/heivoll)\ **Replies:** 14\ **Last updated:** [May 12, 2025, 1:21pm UTC](https://forum.convai.com/t/elevenlabs-voices-no-longer-available-for-norwegian/3558 "2025-05-12T13:21:46Z")
We’ve used ElevenLabs voices in Convai for a while (for English and Norwegian), and it’s been working well. We’re aware of the ~12hr normal cache delay between adding a voice and it showing up in Convai. However, it had… --- ## [Issue with Romanian year pronunciation using “Rafael” voice (ElevenLabs)](https://forum.convai.com/t/issue-with-romanian-year-pronunciation-using-rafael-voice-elevenlabs/3823)
**Author:** [@theportal102](https://forum.convai.com/u/theportal102)\ **Replies:** 3\ **Last updated:** [May 5, 2025, 3:10pm UTC](https://forum.convai.com/t/issue-with-romanian-year-pronunciation-using-rafael-voice-elevenlabs/3823 "2025-05-05T15:10:39Z")
Hi everyone, I’ve encountered an issue with how years are pronounced in Romanian when using the male voice “Rafael” from ElevenLabs, integrated in ConvAI. Although the voice performs well overall and recognizes Romanian… --- ## [Response taking long to load. Please hold on tight](https://forum.convai.com/t/response-taking-long-to-load-please-hold-on-tight/3795)
**Author:** [@devops](https://forum.convai.com/u/devops)\ **Replies:** 6\ **Last updated:** [May 2, 2025, 5:02pm UTC](https://forum.convai.com/t/response-taking-long-to-load-please-hold-on-tight/3795 "2025-05-02T17:02:32Z")
Hello, When I select a voice in “Elevenlabs-Private-Voices” and try to talk to the metahuman it never responds. The message in question is: Response taking long to load. Please hold on tight. The character ID: e6a4a… [Next page](https://forum.convai.com/tag/elevenlabs/67.md?match_all_tags=true&page=1&tags%5B%5D=elevenlabs)