# \#external-api **URL:** https://forum.convai.com/tag/external-api/96.md [Latest](https://forum.convai.com/latest.md) · [Categories](https://forum.convai.com/categories.md) · [Tags](https://forum.convai.com/tags.md) --- ## [External API (Actions) not firing in new webRTC pathway](https://forum.convai.com/t/external-api-actions-not-firing-in-new-webrtc-pathway/6334)
**Author:** [@leeza](https://forum.convai.com/u/leeza)\ **Replies:** 1\ **Last updated:** [June 25, 2026, 9:13am UTC](https://forum.convai.com/t/external-api-actions-not-firing-in-new-webrtc-pathway/6334 "2026-06-25T09:13:26Z")
What do you need help with? Bug report Issue area Character API Impact Blocker - I cannot continue Character ID 4b200c30-6c4e-11f1-b5de-42010a7be02e Session ID N/A — consistent across all sessions, never fires API e… --- ## [External API tools never fire on Pixel Streaming Meta Human (only built-in \`look\` injected) — is this expected?](https://forum.convai.com/t/external-api-tools-never-fire-on-pixel-streaming-meta-human-only-built-in-look-injected-is-this-expected/6254)
**Author:** [@Ozgur\_Amil](https://forum.convai.com/u/Ozgur_Amil)\ **Replies:** 3\ **Last updated:** [May 31, 2026, 7:21am UTC](https://forum.convai.com/t/external-api-tools-never-fire-on-pixel-streaming-meta-human-only-built-in-look-injected-is-this-expected/6254 "2026-05-31T07:21:29Z")
Hi team, I have a Meta Human character configured with several External API tools (Python handle\_event) and I cannot get any of them to fire when the character is interacted with via Pixel Streaming (the standard play… --- ## [Why does my character hallucinate External API data](https://forum.convai.com/t/why-does-my-character-hallucinate-external-api-data/5777)
**Author:** [@Alessandro\_Morini](https://forum.convai.com/u/Alessandro_Morini)\ **Replies:** 10\ **Last updated:** [March 11, 2026, 12:41pm UTC](https://forum.convai.com/t/why-does-my-character-hallucinate-external-api-data/5777 "2026-03-11T12:41:19Z")
Hi, I’m trying to integrate External APIs into my character and I’m running into issues with how the model generates responses. Scenario: I have a character that is supposed to provide real-time information, for exampl… --- ## [How can I send or use the current sessionID when calling the External API?](https://forum.convai.com/t/how-can-i-send-or-use-the-current-sessionid-when-calling-the-external-api/5400)
**Author:** [@Aby](https://forum.convai.com/u/Aby)\ **Replies:** 1\ **Last updated:** [November 7, 2025, 12:46pm UTC](https://forum.convai.com/t/how-can-i-send-or-use-the-current-sessionid-when-calling-the-external-api/5400 "2025-11-07T12:46:27Z")
Hi! I’m currently using the External API integration in Convai to send user data to my backend. What I need is to associate my backend updates with the same conversation — not create new records on every External API ca… --- ## [External API only worked once in Convai's dashboard chat box](https://forum.convai.com/t/external-api-only-worked-once-in-convais-dashboard-chat-box/5349)
**Author:** [@Esteban\_Calderon](https://forum.convai.com/u/Esteban_Calderon)\ **Replies:** 3\ **Last updated:** [October 27, 2025, 9:08pm UTC](https://forum.convai.com/t/external-api-only-worked-once-in-convais-dashboard-chat-box/5349 "2025-10-27T21:08:56Z")
I’ve been testing the external API feature and have created my own API call. The API call worked when testing it, but when integrated with the characters, they rarely use it, often providing alternative information inste… --- ## [Convai External API function](https://forum.convai.com/t/convai-external-api-function/4879)
**Author:** [@global.admin](https://forum.convai.com/u/global.admin)\ **Replies:** 12\ **Last updated:** [August 19, 2025, 4:09pm UTC](https://forum.convai.com/t/convai-external-api-function/4879 "2025-08-19T16:09:43Z")
Hi, I’m using the Convai External API function to connect my assistant with n8n in order to automate task processes. From the code implementation to the API testing, everything has worked fine, but the problem occurs whe… --- ## [From which IPs are the "external API" calls made?](https://forum.convai.com/t/from-which-ips-are-the-external-api-calls-made/4897)
**Author:** [@Jorge\_Xifra](https://forum.convai.com/u/Jorge_Xifra)\ **Replies:** 1\ **Last updated:** [August 19, 2025, 11:25am UTC](https://forum.convai.com/t/from-which-ips-are-the-external-api-calls-made/4897 "2025-08-19T11:25:52Z")
I have an API in my company I want to call with External API. but there is a firewall in my company My internal Security ask “from which IP are you calling”? Can you provide the IP or IP ranges, from which CONVAI make… --- ## [Impossible to save External API – Schema validation error and security/authorization error in output](https://forum.convai.com/t/impossible-to-save-external-api-schema-validation-error-and-security-authorization-error-in-output/4774)
**Author:** [@Juba\_Oulbani](https://forum.convai.com/u/Juba_Oulbani)\ **Replies:** 19\ **Last updated:** [July 31, 2025, 9:36pm UTC](https://forum.convai.com/t/impossible-to-save-external-api-schema-validation-error-and-security-authorization-error-in-output/4774 "2025-07-31T21:36:20Z")
Hi, I’m trying to connect an External API to my Convai character, but I am unable to save it because of the following schema validation error: “Schema validation error: ‘parameters’ is a required property” Here’s wh… --- ## [External API not connecting](https://forum.convai.com/t/external-api-not-connecting/4666)
**Author:** [@Transhuman](https://forum.convai.com/u/Transhuman)\ **Replies:** 6\ **Last updated:** [July 29, 2025, 5:03pm UTC](https://forum.convai.com/t/external-api-not-connecting/4666 "2025-07-29T17:03:33Z")
I have connected an external API, which ia working fine when I am testing it. But in conversation window its giving random answers and clearly it’s not connected. My API is working fine otherwise. --- ## [External API - usage](https://forum.convai.com/t/external-api-usage/4674)
**Author:** [@Massimo\_De\_Antonis](https://forum.convai.com/u/Massimo_De_Antonis)\ **Replies:** 5\ **Last updated:** [July 26, 2025, 9:42am UTC](https://forum.convai.com/t/external-api-usage/4674 "2025-07-26T09:42:16Z")
Hi there! I was wondering if the use of external APIs is still limited to ElevenLabs or it’s possible to use them. If so, where can I find the relevant documentation? Thanks in advance --- ## [Convai Chatbot won't process messages with External API](https://forum.convai.com/t/convai-chatbot-wont-process-messages-with-external-api/4504)
**Author:** [@Long\_Tran\_T\_ng](https://forum.convai.com/u/Long_Tran_T_ng)\ **Replies:** 8\ **Last updated:** [July 11, 2025, 5:26am UTC](https://forum.convai.com/t/convai-chatbot-wont-process-messages-with-external-api/4504 "2025-07-11T05:26:45Z")
Hello Convai Team, I’m building a project that needs to access a custom external API that I’ve built. I’ve tested the API and it’s returned some values. But every time the Chatbot accesses the API, it’s never done pro… --- ## [Date and Time Recongition](https://forum.convai.com/t/date-and-time-recongition/4071)
**Author:** [@xphere\_apps](https://forum.convai.com/u/xphere_apps)\ **Replies:** 1\ **Last updated:** [May 25, 2025, 10:11am UTC](https://forum.convai.com/t/date-and-time-recongition/4071 "2025-05-25T10:11:57Z")
Hi there, is there any way we can have our AI understand the current date and time? Let me explain the flow. So I am making an AI Chatbot for an event and in that I have the event’s agenda and time mapping fed to the kn… --- ## [External weather API is not working Properly](https://forum.convai.com/t/external-weather-api-is-not-working-properly/3621)
**Author:** [@Ajinad](https://forum.convai.com/u/Ajinad)\ **Replies:** 6\ **Last updated:** [April 22, 2025, 10:36am UTC](https://forum.convai.com/t/external-weather-api-is-not-working-properly/3621 "2025-04-22T10:36:44Z")
I’m using an external weather API, and it works fine during API testing. However, it’s not functioning as expected within the actual character in Unreal Engine. Interestingly, it worked the first t…