# \#memory

**URL:** https://forum.convai.com/tag/memory/54.md

[Latest](https://forum.convai.com/latest.md) · [Categories](https://forum.convai.com/categories.md) · [Tags](https://forum.convai.com/tags.md)

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## [Context not retained between turns when using Knowledge Bank](https://forum.convai.com/t/context-not-retained-between-turns-when-using-knowledge-bank/6552)

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**Author:** [@d.sivolella](https://forum.convai.com/u/d.sivolella)\
**Replies:** 3\
**Last updated:** [September 23, 2026, 10:47am UTC](https://forum.convai.com/t/context-not-retained-between-turns-when-using-knowledge-bank/6552 "2026-09-23T10:47:45Z")

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Hi everyone, I am working on a conversational AI avatar built on Convai, configured with a Knowledge Bank containing detailed information about training courses. I am experiencing a persistent issue with context retentio…

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## [Need clarification on Speaker/User ID support in hosted Pixel Streaming init flow](https://forum.convai.com/t/need-clarification-on-speaker-user-id-support-in-hosted-pixel-streaming-init-flow/6148)

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**Author:** [@dave.g](https://forum.convai.com/u/dave.g)\
**Replies:** 7\
**Last updated:** [June 2, 2026, 6:27pm UTC](https://forum.convai.com/t/need-clarification-on-speaker-user-id-support-in-hosted-pixel-streaming-init-flow/6148 "2026-06-02T18:27:14Z")

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Does @convai/experience-embed / PixelStreamCore.PixelStreamClient support passing a Long-Term Memory Speaker ID or user ID into a hosted Pixel Streaming experience at initialization time? If yes, what constructor field o…

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## [Long Term Memory stopped working in my app](https://forum.convai.com/t/long-term-memory-stopped-working-in-my-app/6250)

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**Author:** [@Tyke](https://forum.convai.com/u/Tyke)\
**Replies:** 2\
**Last updated:** [May 29, 2026, 6:24am UTC](https://forum.convai.com/t/long-term-memory-stopped-working-in-my-app/6250 "2026-05-29T06:24:23Z")

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Hi :waving\_hand: As of about 5 or 6 days ago the characters in my app seem to have stopped being able to recall things using the Long Term Memory feature. LTM is enabled in the Playground, the Unity LTM component is en…

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## [Long Term Memory Issues with New Playground Dashboard](https://forum.convai.com/t/long-term-memory-issues-with-new-playground-dashboard/6141)

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**Author:** [@Jeasy\_Sehgal](https://forum.convai.com/u/Jeasy_Sehgal)\
**Replies:** 19\
**Last updated:** [May 20, 2026, 9:13am UTC](https://forum.convai.com/t/long-term-memory-issues-with-new-playground-dashboard/6141 "2026-05-20T09:13:11Z")

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Hi Kaan, Hope you’re keeping well Buddy! Just noticed that the Digital Humans are unable to access their Long-Term Memory. I’m using plugin version 3.6.8 beta 3.3. The digital humans are unable to remember any previous…

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## [Download all Memory files](https://forum.convai.com/t/download-all-memory-files/5747)

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**Author:** [@Mert\_Akbal](https://forum.convai.com/u/Mert_Akbal)\
**Replies:** 1\
**Last updated:** [February 8, 2026, 7:26am UTC](https://forum.convai.com/t/download-all-memory-files/5747 "2026-02-08T07:26:49Z")

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Dear convai, I need to download over 1400 memory files of my characters interactions for a scientific analysis for a social study on digital memorials. As you can imagine it is almost impossible to go through all of the…

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## [Old Session ID suddenly not working anymore](https://forum.convai.com/t/old-session-id-suddenly-not-working-anymore/5514)

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**Author:** [@Framis\_Projects](https://forum.convai.com/u/Framis_Projects)\
**Replies:** 6\
**Last updated:** [January 27, 2026, 5:46am UTC](https://forum.convai.com/t/old-session-id-suddenly-not-working-anymore/5514 "2026-01-27T05:46:41Z")

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Hi everyone, I’m having a weird issue with one of my Convai characters in Unreal and I’m hoping someone here can point me in the right direction. I’ve been using the same Session ID for months without any problems. But…

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## [Data Retention after Downgrade](https://forum.convai.com/t/data-retention-after-downgrade/5622)

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**Author:** [@quest\_koeno](https://forum.convai.com/u/quest_koeno)\
**Replies:** 2\
**Last updated:** [January 7, 2026, 11:06pm UTC](https://forum.convai.com/t/data-retention-after-downgrade/5622 "2026-01-07T23:06:58Z")

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I am considering downgrading my account from a Paid Plan to the Free Plan. Before I proceed, I would like to clarify the following points: Will my past conversation logs and history remain accessible after the downgrade…

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## [Read the chat session ID in Unity](https://forum.convai.com/t/read-the-chat-session-id-in-unity/5581)

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**Author:** [@copcoe](https://forum.convai.com/u/copcoe)\
**Replies:** 1\
**Last updated:** [December 29, 2025, 10:32am UTC](https://forum.convai.com/t/read-the-chat-session-id-in-unity/5581 "2025-12-29T10:32:33Z")

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Game Engine: Unity Export Target: WebGL Issue Summary: We have a program that exports as WebGL. Can we read the session ID from the Unity? So, the program can automatically download the complete chat history once the …

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## [Error extracting Character's memory](https://forum.convai.com/t/error-extracting-characters-memory/5384)

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**Author:** [@demetris.loizou](https://forum.convai.com/u/demetris.loizou)\
**Replies:** 31\
**Last updated:** [December 1, 2025, 8:04am UTC](https://forum.convai.com/t/error-extracting-characters-memory/5384 "2025-12-01T08:04:34Z")

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Hi Convai team, I’m encountering an issue when trying to extract my character’s memory an error appears (see attached screenshot). The character was created under my account and the interactions and memory are associate…

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## [Issues accessing character memory for interactions carried out by users other than character owner](https://forum.convai.com/t/issues-accessing-character-memory-for-interactions-carried-out-by-users-other-than-character-owner/5525)

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**Author:** [@rmtaylor](https://forum.convai.com/u/rmtaylor)\
**Replies:** 1\
**Last updated:** [November 29, 2025, 6:17pm UTC](https://forum.convai.com/t/issues-accessing-character-memory-for-interactions-carried-out-by-users-other-than-character-owner/5525 "2025-11-29T18:17:57Z")

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Dear Convai Team, I hope you are doing well. I have created a character which has been shared with my teammates. They have been carrying out interactions with this character but neither them nor I are able to view the h…

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## [Deleting conversations from Long term memory](https://forum.convai.com/t/deleting-conversations-from-long-term-memory/5288)

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**Author:** [@Arezoo\_Sarshartehran](https://forum.convai.com/u/Arezoo_Sarshartehran)\
**Replies:** 3\
**Last updated:** [October 12, 2025, 10:03pm UTC](https://forum.convai.com/t/deleting-conversations-from-long-term-memory/5288 "2025-10-12T22:03:12Z")

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Hi, Is there a way I can delete some of the long-term memory conversations from the playground?

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## [Saving Transcripts](https://forum.convai.com/t/saving-transcripts/5186)

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**Author:** [@Rahat\_Hussain](https://forum.convai.com/u/Rahat_Hussain)\
**Replies:** 2\
**Last updated:** [September 30, 2025, 11:09am UTC](https://forum.convai.com/t/saving-transcripts/5186 "2025-09-30T11:09:43Z")

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i made a convai avatar, shared a link to my friend, he interacted, how can i see the transcript of their conversation? i am working on a project to collect the data, how they interact with my avatar. is there convai is …

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## [Convai memory storage for shared characters](https://forum.convai.com/t/convai-memory-storage-for-shared-characters/5195)

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**Author:** [@demetris.loizou](https://forum.convai.com/u/demetris.loizou)\
**Replies:** 7\
**Last updated:** [September 26, 2025, 12:08pm UTC](https://forum.convai.com/t/convai-memory-storage-for-shared-characters/5195 "2025-09-26T12:08:03Z")

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Hi Convai Team, I have a question if i share the publish link (convai experience) of my character to someone in order to interact with my character does the interaction conversation (Characters memory) stored some ware …

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## [Import a downloaded chat log or share memory state?](https://forum.convai.com/t/import-a-downloaded-chat-log-or-share-memory-state/4309)

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**Author:** [@hijohnperez](https://forum.convai.com/u/hijohnperez)\
**Replies:** 8\
**Last updated:** [July 11, 2025, 6:44pm UTC](https://forum.convai.com/t/import-a-downloaded-chat-log-or-share-memory-state/4309 "2025-07-11T18:44:54Z")

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Is it possible to import a downloaded chat log to restore character memory, or to share a character memory state?

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## [Needed: tips for organising a large knowledge bank](https://forum.convai.com/t/needed-tips-for-organising-a-large-knowledge-bank/4442)

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**Author:** [@Meijestic](https://forum.convai.com/u/Meijestic)\
**Replies:** 1\
**Last updated:** [July 2, 2025, 8:47am UTC](https://forum.convai.com/t/needed-tips-for-organising-a-large-knowledge-bank/4442 "2025-07-02T08:47:07Z")

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I was wondering what the best way to organise the knowledge bank is, and if there are any tips for filing the files so that the character can easily find the information, especially if the knowledge bank is rather large. …

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## [Long term memory stopped working until a new Speaker ID was assigned](https://forum.convai.com/t/long-term-memory-stopped-working-until-a-new-speaker-id-was-assigned/4330)

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**Author:** [@Tyke](https://forum.convai.com/u/Tyke)\
**Replies:** 6\
**Last updated:** [July 1, 2025, 3:23pm UTC](https://forum.convai.com/t/long-term-memory-stopped-working-until-a-new-speaker-id-was-assigned/4330 "2025-07-01T15:23:48Z")

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Hi :slight\_smile: It was noticed by a user of my app that all of a sudden the characters long term memory stopped working, I confirmed this myself by interacting with a character 12c5d804-bddd-11ef-905b-42010a7be016 the…

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## [SpeakerID's for long term memory are no longer being assigned to users](https://forum.convai.com/t/speakerids-for-long-term-memory-are-no-longer-being-assigned-to-users/4047)

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**Author:** [@Tyke](https://forum.convai.com/u/Tyke)\
**Replies:** 12\
**Last updated:** [May 23, 2025, 9:59am UTC](https://forum.convai.com/t/speakerids-for-long-term-memory-are-no-longer-being-assigned-to-users/4047 "2025-05-23T09:59:11Z")

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Hi It’s been noticed that new SpeakerID’s are no longer being assigned to new users. I am under my allocated allowance of SpeakerID’s, at the moment the long term memory is not working for new users and I’ve just had a …

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## [Long Term Memory no longer working](https://forum.convai.com/t/long-term-memory-no-longer-working/3897)

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**Author:** [@Tyke](https://forum.convai.com/u/Tyke)\
**Replies:** 4\
**Last updated:** [May 16, 2025, 12:46pm UTC](https://forum.convai.com/t/long-term-memory-no-longer-working/3897 "2025-05-16T12:46:18Z")

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Hi :slight\_smile: I’ve noticed today the Long Term Memory feature no longer works on the avatar I tested it with, compared to how it worked only a few days ago. To test this I began a conversation by telling the avatar…

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## [Quickly download all chat logs between all sessions](https://forum.convai.com/t/quickly-download-all-chat-logs-between-all-sessions/3778)

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**Author:** [@Victor\_Romanko](https://forum.convai.com/u/Victor_Romanko)\
**Replies:** 1\
**Last updated:** [May 3, 2025, 11:18am UTC](https://forum.convai.com/t/quickly-download-all-chat-logs-between-all-sessions/3778 "2025-05-03T11:18:36Z")

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Hello! I’m looking for a quick way to download all chat logs from one of my characters from the Convai playground. there are 176 seperate sessions, and I feel like there’s gotta be a faster way than just downloading each…

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## [Long Term Memory - I have only been assigned 5 SpeakerID / user slots and not 200](https://forum.convai.com/t/long-term-memory-i-have-only-been-assigned-5-speakerid-user-slots-and-not-200/3474)

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**Author:** [@Tyke](https://forum.convai.com/u/Tyke)\
**Replies:** 2\
**Last updated:** [April 3, 2025, 12:53am UTC](https://forum.convai.com/t/long-term-memory-i-have-only-been-assigned-5-speakerid-user-slots-and-not-200/3474 "2025-04-03T00:53:07Z")

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Hi :slight\_smile: First of all the revamped LTM is great, well done guys/gals! But I have an issue, I think I am only being assigned 5 SpeakerID / user slots for it instead of the 200 allowed on my plan (Scale). I’ve e…

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## [Critical error in LongTermMemoryAPI.cs?](https://forum.convai.com/t/critical-error-in-longtermmemoryapi-cs/3364)

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**Author:** [@Bob\_Hawkey](https://forum.convai.com/u/Bob_Hawkey)\
**Replies:** 11\
**Last updated:** [March 29, 2025, 11:14am UTC](https://forum.convai.com/t/critical-error-in-longtermmemoryapi-cs/3364 "2025-03-29T11:14:12Z")

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I do not have LTM enabled. \[Exception\]\[GRPC\]: Exception caught: Value cannot be null. Parameter name: value \[Stack Trace - Method: ExtractSpeakerIDFromResponse, at Line: 118 in File: E:\\Project Files\\VR Project 2 - Pr…

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## [Memory Chat Log](https://forum.convai.com/t/memory-chat-log/2132)

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**Author:** [@K3](https://forum.convai.com/u/K3)\
**Replies:** 3\
**Last updated:** [November 12, 2024, 10:40pm UTC](https://forum.convai.com/t/memory-chat-log/2132 "2024-11-12T22:40:03Z")

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Original Discord Post by darkladen | 2024-11-12 14:12:40 Hello, is it possible to retrieve a log of the conversation with detailed information such as the timestamp for each line or at least the duration of the conversa…

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## [Chat History API](https://forum.convai.com/t/chat-history-api/1916)

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**Author:** [@K3](https://forum.convai.com/u/K3)\
**Replies:** 1\
**Last updated:** [October 16, 2024, 10:02am UTC](https://forum.convai.com/t/chat-history-api/1916 "2024-10-16T10:02:54Z")

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Original Discord Post by josegarciacordoba | 2024-10-16 09:58:09 Hello, the Chat History API: It is the one that reads the data from the conversations?, that is, from the Backend area: Memory / Recent Memory That …

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## [Update character using API](https://forum.convai.com/t/update-character-using-api/1467)

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**Author:** [@K3](https://forum.convai.com/u/K3)\
**Replies:** 9\
**Last updated:** [September 21, 2024, 9:12pm UTC](https://forum.convai.com/t/update-character-using-api/1467 "2024-09-21T21:12:15Z")

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Original Discord Post by rui012299 | 2024-08-19 17:39:07 If I update my character using api, can I delete the logs of previous conversations?

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## [Is it possible to get interaction histories via an API?](https://forum.convai.com/t/is-it-possible-to-get-interaction-histories-via-an-api/1687)

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**Author:** [@K3](https://forum.convai.com/u/K3)\
**Replies:** 3\
**Last updated:** [September 17, 2024, 5:42am UTC](https://forum.convai.com/t/is-it-possible-to-get-interaction-histories-via-an-api/1687 "2024-09-17T05:42:55Z")

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Original Discord Post by drippingfist | 2024-09-15 18:22:38 For example, if there is a user session that talks to a convai character for 5 minutes and I want to store the interaction dialogue in my own database, can I g…

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## [Long term memory and runtime customization of character](https://forum.convai.com/t/long-term-memory-and-runtime-customization-of-character/1527)

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**Author:** [@K3](https://forum.convai.com/u/K3)\
**Replies:** 8\
**Last updated:** [August 29, 2024, 8:35am UTC](https://forum.convai.com/t/long-term-memory-and-runtime-customization-of-character/1527 "2024-08-29T08:35:38Z")

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Original Discord Post by tyke\_18 | 2024-08-27 07:48:40 Hi, can you tell me please if Convai offer a memory implementation for characters that persists between sessions, like the Long Term Memory in Inworld? Also, does C…
