Can't I log in

Original Discord Post by hztom11_26201 | 2024-08-17 07:34:48

Excuse me, why can’t I log in😫

Images:

Reply by k3kalinix | 2024-08-17 07:36:03

Hello <@1274265716941652100>,
Do you use VPN?
And where are you from?

Reply by hztom11_26201 | 2024-08-17 07:36:38

Yes, I use a vpn and I’m from China

Reply by k3kalinix | 2024-08-17 07:38:09

I see.
Probably because of that.
Could you please share your mail adress?
Let me inform my teammates.

Reply by hztom11_26201 | 2024-08-17 07:39:11

My email address is hz2531882@gmail.com, thank you

Reply by nilootpal_31494 | 2024-08-19 12:29:36

Hello <@1274265716941652100>,

We are extremely sorry for the inconvenience. We have verified your email address from our end. We would request you to try re-login into your account and let us know if you can access Convai Playground.

Thank you.

Reply by zoro8928 | 2024-08-24 12:01:21

<@1274265716941652100> , could you please confirm if you are still facing the issue. Thanks

This conversation happened on the Convai Discord Server, so this post will be closed.