Chat Window Not Appearing In New Scene After WebGL Build

Hi, I followed the video tutorial of Convai Unity WebGL. While it is working in the demo scene, when i try to replicate a new scene, the chat window doesn’t appear after the WebGL build, although it does appear in Unity Editor.

Hello @rishprav19,

Welcome to the Convai Developer Forum!

Could you please share the browser logs?

Are you testing on our demo scene?

no, demo scene works. this is a new scene. I just added the Convai Essentials prefab and a NPC prefab in the scene

Which NPC Prefab?

NPC Prefab is Amelia

Ok, as the error says, the Action Settings are missing. Can you please show me the hierarchy?

Play the game in Unity Editor and let me see the logs.

Probably NPC Amelia has ConvaiActionsHandler. Please remove it.

okay removed. Now that particular error is gone. But now in the editor also, the chat window doesn’t appear as I go near the NPC

Please build and try.

i tried. it’s same as before.

Let me see the logs.

Could you please share a video?

if the demo scene is working, why isn’t this scene working? I took the same prefabs and just placed them.