Embed Experience link streaming with unkown character (Antoni)

Products Convai Sim
1

What do you need help with?

Bug report

Issue area

Experience Loading / Streaming

Impact

Blocker - I cannot continue

Experience link

Character ID

57284a47-34a7-4bde-9257-7d01d0f321fe

Where does it happen?

Published experience

Browser

Chrome

Operating system

Windows

Device

Browser

Short summary

When trying out the publised Character (Lyla) an unkown one (Antoni) replys

What happened?

Created a new character today and published it, problem occured when i started the Experience and some character voice calling themselves Antoni spoke. otherwise no everything else looked good (Avatar, Background image, Experience title and Description.

What did you expect?

My character Lyla to be the one speaking.

Steps to reproduce

  1. open Exeperience link (Chrome Browser)
  2. Press green play button

Screenshots, recording, or logs

ConvaiBug_LylaExp_pic1.PNG
ConvaiBug_LylaExp_pic1.PNG538×1280 46.4 KB
ConvaiBug_LylaExp_pic2.PNG
ConvaiBug_LylaExp_pic2.PNG2293×1363 537 KB

I checked the relevant documentation, resources, and similar forum posts before posting.

on

I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data.

on

2

Thank you for reporting this. We’re aware of the issue.

The problem has already been resolved for newly created characters. As a temporary workaround for an existing affected character, you can duplicate the character and use the duplicated version.

Our team is also working on applying the fix to characters that were created before the update. We’ll share an update once that is completed.