Inconsistency with video instructions and provided assets

Original Discord Post by urehmagus | 2024-07-23 16:26:42

Our team has been given a job related to Convai and Unity so we wanted to test out it’s functionality. Our client uses Unity but we come from Unreal engine so things have been a bit tricky. The main issue we’re having is that the startup tutorial follows a particular set of steps, however most of the documentation leads us to the ConvAI pluggin on the Unity store page. This is incongruent with what is done in the video. We’ve since found a separate ConvAI pluggin that does resemble what’s done in the tutorial vids, however, they still don’t work the same. When using the plugin that resembles the one in the tutorial, after pressing play, the player camera falls through the floor and the ConvAI UI doesn’t show up either. I went to the trouble shooting page and there is no answer for that exact issue even though the issue itself is listed on the page.

My questions are:
Is there another link to the plugin somewhere that I’m just not seeing that’ll take me to the version that works or is there some way to fix the player camera falling through the floor on the version that I do have?
Any assistance would be greatly appreciated

Reply by k3kalinix | 2024-07-23 16:33:56

Hello <@327203160752128002>, Welcome to Convai Community!

We are sorry for the problem you experienced.

Please let us know which video you are referring and which Convai Unity SDK you are using.

Reply by urehmagus | 2024-07-23 16:35:21

Quick Start Guide

Embedded Content:
Adding ReadyPlayerMe Characters and Custom Animations | Convai Unit…
In this tutorial, you’ll learn how to import a Ready Player Me character into your Convai-enabled Unity project and add custom animations from Mixamo. The tutorial will guide you step-by-step on how to set up a Convai-compatible scene, create a character on the Convai website, import the character to Unity using the Convai plugin, and add custom…
Link: https://www.youtube.com/watch?v=lHNvnJc_nC0

Reply by urehmagus | 2024-07-23 16:36:00

Images:

Reply by urehmagus | 2024-07-23 16:36:12

This is the page the download link sends us to

Reply by k3kalinix | 2024-07-23 16:36:27

Are you available for voice chat?

Reply by urehmagus | 2024-07-23 16:36:52

Yes, give me a sec to set up my mic

Reply by urehmagus | 2024-07-23 16:37:52

I have it set up I think

Reply by urehmagus | 2024-07-23 16:37:58

I’m in the voice chat now

Reply by k3kalinix | 2024-07-23 16:57:00

If you have any other questions, please do not hesitate to ask.

We would be very grateful if you could leave a comment on our store pages with your company name or the name of your project. We value your feedback and comments as they help us improve our services and products.
Asset Store: NPC AI Engine - Dialog, actions, voice and lipsync - Convai | Behavior AI | Unity Asset Store

Embedded Content:
NPC AI Engine - Dialog, actions, voice and lipsync - Convai | Behav…
Get the NPC AI Engine - Dialog, actions, voice and lipsync - Convai package from Convai and speed up your game development process. Find this & other Behavior AI options on the Unity Asset Store.
Link: NPC AI Engine - Dialog, actions, voice and lipsync - Convai | Behavior AI | Unity Asset Store

Reply by k3kalinix | 2024-07-23 21:41:49

Hey <@327203160752128002>,
Please don’t forget. :slightly_smiling_face:

Reply by urehmagus | 2024-07-23 21:50:32

We actually can’t access the website at the moment. I’m leaving work for today but I’ll try again tomorrow. But yeah my coworkers and I were all using it fine until it just stopped working about an hour ago

Reply by k3kalinix | 2024-07-23 21:52:53

Hey <@327203160752128002>,

There is a small problem.
My teammate is checking.

Reply by k3kalinix | 2024-07-23 21:57:41

<@327203160752128002>,

It should be fixed.

Reply by k3kalinix | 2024-07-27 00:55:39

Hey <@327203160752128002> :wave:t2:

Reply by k3kalinix | 2024-07-27 00:56:08

Did you check?

Reply by urehmagus | 2024-07-27 02:55:42

Oh hey, yes, we were able to get back in. We’re having a new problem now though as we can’t seem to create new ready player me avatars and link them through ConvAI. CC4 characters work fine because all they need is the NPC info but the ReadyPlayerMe characters won’t even load in ConvAI itself so they won’t load in our Unity projects either. Work is finished for us over here but when I get back to the office on Monday I can show you what I’m talking about.

Other than that everything is working as intended. I know you want us to leave a rating or review and we will once we’ve figured everything out

Reply by k3kalinix | 2024-07-28 22:17:10

Please let me see the problem. Did you change something?

This conversation happened on the Convai Discord Server, so this post will be closed.