What do you need help with?
Bug report
Issue area
Voice Provider
Impact
Major - a core flow is broken
Character ID
5e31a3f9-fb98-42a7-aa0c-aa57c07e8aee
Where does it happen?
Convai Playground
Language
Japanese(original voice data), Korean
Voice provider
Eleven labs
Voice name
Kimura, otsuto, hara, haruka…and more
Environment
browser
Short summary
Custom ElevenLabs voices not appearing
What happened?
Custom ElevenLabs voices not appearing
Screenshots, recording, audio sample, or logs
I checked the relevant documentation, resources, and similar forum posts before posting.
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I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data.
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