No response after text or speech

Hi, I’ve integrated Convai with a MetaHuman in Unreal Engine (also tested with VR and Third Person). The UI shows up and I can type or use the mic, and logs confirm that the server connects and audio streaming starts.

However, I’m not getting any response from the AI — no text reply or voice output. It seems like the input (text/voice) is not being sent or processed, even though everything initializes correctly.

Has anyone faced this issue or knows what might be missing in the setup?

Please try again.

I have the same issue and receive this error on the front end

“Error! Contact support or check logs”

However logs are empty for these interactions.

Please share the logs.

session id:

3eb9151102977f743fa801383c8edc37

5a2ddb053db65e27fa8f9a87ce4a825b

These are run from the unity build. The back end within the Convai dashboard is working as expected.

Please share the logs.

log appear empty:

This is not log. You have to share your Unity Editor logs.

IxMEvent_Ava_mod_20260323_091235.log (26.8 KB) thanks

Please try with a different voice.

Error message:Unable to generate audio response. Please verify that you have a valid voice set for the character.